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Customer Management for Automotive Suppliers

White Paper Published By: Infor

Automotive manufacturers have become some of the most demanding customers in the world. The TRANS4M Customer Management Solution helps you manage your relationship and your communications with automotive customers to help you meet your customers' requirements for communications and process integration and ultimately improve your supplier rating and keep your customers happy and their production lines moving.



Tags : 
productivity, supply chain management, scm, customer service, customer relationship management, customer satisfaction, enterprise resource planning, automotive

Infor
Published:  Feb 27, 2007
Type:  White Paper
Length:  2 pages

automotive essentials
TRANS4M Customer Customer Management for
Management Solution Automotive Suppliers
Automotive manufacturers have become some of the most demanding customers in theworld. The TRANS4M Customer Management Solution helps you manage your relationshipand your communications with automotive customers to help you meet your customers'requirements for communications and process integration and ultimately improve yoursupplier rating and keep your customers happy and their production lines moving.
While TRANS4M Customer Management Solution is a module of the TRANS4M ERPsolution, it also integrates with ERP systems from other ERP vendors or functions as astand-alone system. Regardless of which tier in the automotive supply chain in which it isdeployed, it is a critical tool enabling strict EDI compliance, cumulative ordermanagement and adherence to customer shipping and labeling standards.
TRANS4M Customer Management Solution functionality was developed for automotivesuppliers to meet the strict requirements and demands of the automotive industries. WithThe TRANS4M Customer more than 20 years of automotive experience and a proven track record of continuousManagement solution improvement, TRANS4M will help you to meet and exceed the demands of today'shas these components: automotive industry. Created for the repetitive manufacturing model, TRANS4M is the onlyrepetitive-oriented solution with integrated EDI, financials, barcoding and supply chainAutomotive Industry management.Communication Automotive Industry ComplianceAutomated Standard Infor's decades of experience in the complex global automotive industry, have given us aBusiness Process keen understanding of how OEM initiatives impact our customers, and we deliver the bestpractices to assist customers in an efficient and accurate response. We offer a variety ofhardware configurations and customer communication methods through most commonMandates, Demands, networks. In the automotive industry, Electronic Data Interchange (EDI) is a reality atand Compliance every tier of the supply chain - if you're not currently using EDI, you will be required tosoon. If you are already using EDI, a non-integrated approach can be crippling for yourVariable Order operation, requiring manual intervention, rip-read-and-reenter and other error-invitingProcessing Formats tasks. TRANS4M supports a variety of EDI standards, including X12, EDIFACT, Odette and VDA.
Release accounting and accumulative management are required in automotive andTRANS4M Customer Management Solution provides an industry leading solution. Otherstandard automotive business requirements provided by TRANS4M are shipmentscheduling to customer specifications, barcode with customer-specific formats, smart labelintegration, scanning using radio frequency, and automated and advanced ship notice(ASN) processing.
Automated Standard Business ProcessesThe Customer Management functionality of TRANS4M is an automotive front-endcommunication, EDI, order processing and shipping solution that provides a feature rich
data sheet INFPD_IT4MGEENUS_0406-1automotive essentials
The Customer Management solution to meet all your customer needs. The TRANS4M Customer Management Solutionsolution has a positive impact is complete, automated and user-friendly. It centers on the release and shippingon user profitability because requirements of OEM's and Tier One suppliers. Additionally, it is platform and ERPindependent offering maximum flexibility for integration with existing systems. Theit prevents costly information TRANS4M Customer Management Solution enables fast and accurate communication anddelays and reduces the cost of automatically processes volume releases and converts customers' orders into a single user-manual data entry for releases friendly interface every time product ships by generating ASN's, CUM and NET tracking. and paperwork. By reducing risk, failure points and With this solution, business processes can be simplified while establishing andcommunications troubleshooting, maintaining compliance with OEM and customer requirements. Integrated EDI, releaseyou gain improved supplier accounting, shipping and invoicing are key components of this solution. Our customersratings and relationships with attribute improved supplier ratings and ASN accuracy to TRANS4M Customeryour customers. With easy set-up Management Solution and note a decrease in administr... [download for more]

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