IT Impact on Telecommunications Order Fallout

Did you know that 61 telcos worldwide reported a loss of up to 10% of revenue due to order fallout? Why is this happening? How else is order fallout affecting companies? This report by Vanson Bourne, an independent research firm, examines the scope and nature of the problem. Business transaction assurance-making sure orders process successfully-may seem simple but it isn't. Learn about the challenges that telecommunications experts face and why current monitoring and management systems can't do the job.