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You can wait for evolution or you can begin using the technologies that are available today and ride the wave toward the fully converged networks of tomorrow. Even as developers are defining the architecture, boundaries, requirements, and interfaces for a shared unified communications network of tomorrow, the current solutions provide a wide open space to grow and evolve existing business services.
The chapters ahead will review key considerations for integration, business drivers that make sense, and productivity advantages. This guide will dig further into the key success factors for deployment and management of converged networks. It will investigate event correlation across multi-service networks, and dig into availability management and capacity planning in the world of unified communications. This guide will explore fault, configuration, performance, and security management in this exciting new world. Finally, it will take a look at asset and compliance management.
The next chapter will hone in on business processes most often impacted by convergence. In addition, it will examine the issue of call quality and how to deliver total quality network services, including VoIP in the converged network.
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