According to Forrester, DCA helps automate IT systems management process across technology domains. "Data center automation is a major contributor in the ongoing battle to drive down costs through increased automation," Forrester stated in the report. "Today's data center automation solutions provide IT with the functionality to automatically deploy, provision, change, and configure IT system resources. Early DCA tools automated a set of IT operations within specific technology domains, but the next-generation DCA tools span technology domains and incorporate four key functional areas: comprehensive discovery, configuration and change management, IT process orchestration, and change control."
"[CA's] DCA capabilities include change and configuration management, discovery and asset management, provisioning, patching, and workload automation," wrote Evelyn Hubbert, senior analyst, Forrester Research. "With these solutions along with integration into CA's CMDB, CA put itself among the roster of key DCA vendors."
