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Service: Maximizing Service Profitability

SAP
By : SAP
INFORMATION
Published : Feb 22, 2005
Length : 4
Type : White Paper
 
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Overview :
Learn why the quality of your service is the key driver of customer loyalty -- often more important than your products or prices -- and why ensuring that customers receive high-quality service should be a top priority. With the SAP CRM application, you get a complete service solution focused on driving customer loyalty.
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Browse Related Categories :

Customer Relationship Management

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Customer Satisfaction

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Customer Service

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