| INFORMATION |
| Published : |
Jan 08, 2008 |
| Length : |
16 |
| Type : |
White Paper |
|
| |
|
|
| Overview : |
|
Read about the concept of real-time offer management, and how service-intensive companies are using it to transform inbound customer service calls into sales opportunities. The idea is to empower call centers and Web portal applications with relevant, timely, personalized offers. |
|
