Emerging information technologies like composite and multi-tier applications, service oriented architectures (SOA), virtualization, grid and cluster computing, and Web Service-based application delivery create an extraordinary opportunity for IT managers. With these dynamic technologies, they can provide business owners with IT services that are extremely flexible and agile, driving a more dynamic and competitive business.
Assuring Service Level Achievement
Through Dynamic Workload Automation
A White Paper Prepared for CA December 2007Table of Contents
Executive Summary.............................................................................................................................................................................1
Introduction..........................................................................................................................................................................................1
The Challenge of the Dynamic Enterprise ....................................................................................................................................1What is the "Dynamic Enterprise?"............................................................................................................................................1Management Issues in the Dynamic Enterprise.......................................................................................................................2Addressing Management Challenges in the Dynamic Enterprise.........................................................................................2Achieving Service Levels in the Dynamic Enterprise..............................................................................................................3
Typical Solutions and Key Failings ..................................................................................................................................................3
Assuring SLAs and KPIs through Dynamic Automation ...........................................................................................................4
Dynamic Automation Solution Requirements ..............................................................................................................................5
Dynamic Automation in Action........................................................................................................................................................6
Other Business Scenarios for Dynamic Automation....................................................................................................................6
The EMA Perspective ........................................................................................................................................................................7
About CA .............................................................................................................................................................................................7Assuring Service Level Achievement
Through Dynamic Workload Automation
Executive Summary enterprise. However, supporting dynamic enterprise Emerging information technologies like composite and initiatives requires IT management solutions that can multi-tier applications, service oriented architectures respond rapidly and automatically to both external and (SOA), virtualization, grid and cluster computing, and internal events, according to business policies. This is the Web Service-based application delivery create an ex- only way to adequately provide the computing resources traordinary opportunity for IT managers. With these needed to support business information processing in a dynamic technologies, they can provide business own- timely manner, according to business priorities, in such ers with IT services that are extremely flexible and agile, dynamic environments.driving a more dynamic and competitive business. IT However, this is not a simple task. Typically, as IT or-becomes a strategic asset that helps the business to bring ganizations grow organically, they accumulate an array products and services to market faster, improve internal of point products, custom code written in-house and productivity, and deliver quality IT services that drive embedded in each new application, or single-function business profitability. management tools, to schedule compute resources to However, managing this extremely dynamic enterprise support business, application, and maintenance work-brings with it new challenges. Managing the allocation loads. This veritable mess of tools usually results in of resources between real-time and deferred (or batch) severe inefficiencies and unplanned downtime, as they co... [download for more]
