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Creating Higher Physician and Patient Satisfaction Using Online Channels

IBM
By : IBM
INFORMATION
Published : Mar 31, 2008
Length : 48
Type : Web Cast
 
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Overview :

As a healthcare provider, do you want to better recruit and retain physicians and clinicians? Do you want to increase your patient safety by allowing your physicians to spend more time with patients and less time logging in to do mundane tasks? Do you want to drive up patient satisfaction while delivering more effective marketing messages?

View to this webcast and learn how Memorial Health System, a 500-bed hospital system in Colorado Springs, Colorado, has recently implemented a portal strategy based on IBM WebSphere Portal and Lotus Web Content Management that allows them to quickly and securely provide online capabilities for their external and internal user constituencies.

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Customer Experience Management

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Customer Satisfaction

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Customer Service

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