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Executives and professional field forces spend an increasing amount of time on the road tending to business. These mobile professionals need to be readily accessible to customers, partners and fellow employees. In the past, this required mobile professionals to carry a laptop and use cumbersome and expensive remote access systems such as Virtual Private Networks (VPNs). Today, advances in handheld and network technology make secure mobile access to e-mail and mission-critical corporate information systems a reality.
No longer just a luxury for top executives, mobile technology has become a necessity for field forces. Mobile access to corporate IT systems drives productivity and efficiency. Handheld and mobile application technologies are changing the way that companies, employees and customers conduct business. These technologies can improve business processes in such areas as sales, service, marketing and logistics. Improvements in these areas yield real ROI. With an increasing number of wireless systems available in the marketplace, CIOs, IT managers and many mobile professionals are seeking an extensible system that combines extreme reliability and state-of-the-art security with low-cost deployment and support.
INTUITIVE, CONSISTENT USER EXPERIENCE
Good Mobile Messaging is a standards-based, wireless messaging application and management system that provides mobile field forces with a two-way, wirelessly synchronized connection to the enterprise messaging server (enterprise e-mail, contacts, calendar, notes/personal journals and tasks/to do lists) and rich attachments such as Word, Excel,® PowerPoint,® Acrobat® and dozens of other rich formats. The robust Good Mobile Messaging architecture incorporates end-to-end encryption of all data and ensures delivery of all data. Good Mobile Messaging is also offered with a variety of support packages for flexible support and service.
GREAT HANDHELD AND CARRIER SUPPORT
Companies can avoid vendor lock-in with the Good Mobile Messaging open-platform approach. The complete Good Mobile Messaging application is offered on multiple handhelds and carriers that support industry-standard operating systems, so customers have maximum flexibility and choice. Good Technology supports a variety of enterprise-class industry standard handhelds across the Palm® (Treo™ family), Windows Mobile®, and Symbian™ operating systems.
END-TO-END SECURITY
Good Mobile Messaging provides end-to-end system security, from the Good server, over wireless networks, and across your handheld fleet. See the Good Security White Paper for an in-depth overview of Good’s security.
RELIABLE MESSAGE DELIVERY
Enterprises must be assured that messages are delivered even if there is an interruption in service or a handheld has been out of coverage. Good Mobile Messaging uses a multi-level Positive Acknowledgement Architecture to confirm that all messages are delivered, in order, with no duplicates. The Good Mobile Messaging centralized management console and portal provide administrators with feedback, 24/7, to ensure maximum uptime.
NO DESKTOP SOFTWARE REQUIREMENTS
Easy, low-cost deployment and maintenance of software drive the success of an IT organization. Good Mobile Messaging offers a zero-desktop installation option to simplify deployment and reduce total cost of ownership. Software installation and handheld setup can be done at the server, removing the time-consuming and costly requirement that IT touches every desktop.
SECURE OTA MANAGEMENT
With Good Secure OTA (Over-the-Air) management, IT never needs to physically touch handhelds in order to provision or maintain them. Secure OTA management allows IT managers to wirelessly install Good Mobile Messaging with minimal end-user action, and then to automatically provide wireless OTA upgrades.
IT MANAGEMENT CONSOLES AND MOBILE PORTALS
IT managers can rely on powerful Good Mobile Messaging management tools that make it easy to manage both servers and handhelds. The Good Management Console (GMC) is designed to mirror the Microsoft Management Console in Exchange, providing a central place to provision, track and administer users and servers. Good Mobile Messaging also allows for mobile Web-based handheld access to the Good Monitoring Portal, a troubleshooting and remote management tool that allows IT managers to view and fix problems remotely.
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