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Aug 30, 2008
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IDC: Delivering Customer Value for Competitive Advantage
By :
SAP
INFORMATION
Published :
Jul 01, 2007
Length :
12
Type :
Analyst Report
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Overview :
The second in a series of three thought leadership papers themes by IDC titled "Delivering Customer Value for Competitive Advantage".
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Browse Related Categories :
Customer Experience Management
,
Customer Relationship Management
,
Customer Satisfaction
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