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Human Resource Technology Provider Upgrades Online Meeting Performance and Capacity for Instant ROI

Citrix Online
By : Citrix Online
INFORMATION
Published : Nov 21, 2005
Length : 2
Type : Case Study
 
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Overview :

CheckPoint HR is in the middle of tremendous growth. In just two years, the human resource technology company has expanded from servicing about 400 worksite employees (WSE's) to over 20,000. David Flook, a partner at CheckPoint HR, chalks up this impressive growth to his company's unique approach to providing Web-based services for mid-market companies.

"We are revolutionizing the delivery of payroll, benefits, and HR services," he says. To help keep pace with its rapid growth, CheckPoint HR uses Citrix® GoToMeeting™ Corporate to deliver powerful sales demonstrations, expand customer training offerings and hold on-the-fly meetings between employees. "Without an effective and easy-to-use online meeting service our job would be a lot harder."

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increased sales. "When it comes to sales, the bottom line isn't the cost of the online meeting service; the bottom line is reliability, capacity, and quality."

ALL YOU CAN MEET™ LICENSING INCREASES CAPACITY AND LOWERS COSTS
Fortunately, the All You Can Meet™ licensing model of Citrix GoToMeeting Corporate also enabled CheckPoint HR to roll out online meeting technology to more users at a lower cost. "We instantly increased our online meeting capacity by 250 percent," reports Flook. Unlike the company's previous solution, which used an expensive and inefficient "per seat" licensing model, GoToMeeting's flat-fee licensing gives more employees access to online meetings without the threat of "overage" charges. "With All You Can Meet™ licensing, we're paying 65 percent less on an annualized basis and getting an enormous increase in capacity." For Flook, this ability to offer online meetings to more employees is important. "We're a growing organization and we expect to become increasingly dependent on online meeting technology," he says. When asked whether Citrix GoToMeeting Corporate provides a timely return on investment (ROI), Flook doesn't hesitate. "The ROI is instantaneous," he says, adding "we also have fewer ulcers and less hair being pulled out."

GOTOMEETING PROVIDES FASTER PERFORMANCE AND GREATER SIMPLICITY
After implementing Citrix GoToMeeting Corporate, company salespeople noticed an immediate improvement in the performance and reliability of their live demonstrations to potential customers. "The universal opinion among our salespeople is that GoToMeeting is much faster and easier to use than the previous solution," says Flook. Salespeople can now show any application and file on their desktops in real-time, thanks to the proprietary bandwidth-adaptive compression technology. "First impressions are very important," Flook affirms. "A picture is worth a thousand words. GoToMeeting works great for walking people through a live test drive of our technology."
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