Web-based Software Automation and the Cellular Retailer

Web-based software automation is an essential part in managing business processes in today's cellular/wireless retail environment. An effective solution must have the ability to manage all of a company's operations simultaneously with virtually no interaction by an administrator on a daily basis.



Until recently, the most advanced systems were out of reach to all but large retail organizations. With the advent of web-based software automation, small businesses now have the ability to level the playing field with larger corporations by affordably accessing cost-effective, cutting-edge features that previously were not viable due to the required costs and infrastructure.



There are many aspects regarding web-based software automation that make it an attractive, if not a necessary, alternative for small to mid-sized cellular retailers. Until recently, the most advanced systems were out of reach to all but large retail organizations.

This document addresses the following key points that cellular retailers, wholesalers, and master agents need to know:


- Upfront costs

- Implementation

- Accessibility

- Scalability

- Data storage

- Data security

- Product and inventory management

- Commission management

- Real-time reporting

- Customer resource management (CRM)

- Integration with carrier sites

- Upgrades and maintenance