ANSR, Inc., needed a flexible, feature-rich office phone system that easily and quickly scales with the changing needs of a rapidly-expanding business. Download this case study to find out how VocalocityPBX, a hosted PBX office phone solution, catered to their needs.
Case Study
A RapidlyN-GrowinSg SmaRll Busi neIss nCalls cOn Vo.calocity For Phone System Flexibility, Cost-Efficiency, and Scalability
CHALLENGE:Provide a flexible, feature-rich office phone system that easily and quickly scales with the changing needs of a rapidly-expanding business.
SOLUTION: VALUE - COST SAVINGS:VocalocityPBX, a hosted PBX office ANSR saves 40% each month using the phone solution. VocalocityPBX solution
BENEFITS: TECHNOLOGY - TOP FEATURES FOR ANSR INC.: Enables rapid company growth across separate locations. . Ability to operate with virtual sales staff. Ability to create and maintain call groupsSupports multiple business models in one . Ability to receive voicemails as emailslocation with different call trees. CUSTOMER SUPPORT:Improves productivity and record-keeping VocalocityPBX alleviated the burden on the capabilities with features such as voicemail IT resource.to e-mail and downloadable call logs.
Delivers cost savings while fully supporting phone/voice-intensive business needs.
"Vocalocity keeps overhead expenses low and helps increase sales, while enabling us to seamlessly grow the business." Jason VanDevender, CEO, ANSR, Inc. TELECOMMUNICATIONS FOR TWO RAPIDLY A TURN-KEY OFFICE PHONE SOLUTION GROWING BUSINESSES IN ONE VOCALOCITYPBX ANSR, Inc., based in Indiana, is a small company After evaluating Vocalocity's state-of-the-art on a fast path. Starting out as an Internet marketing VoIP solution, VanDevender was convinced that firm, with contract sales people located across VocalocityPBX, a hosted PBX solution from Vocalocity, the country, ANSR is also practicing what it was exactly what ANSR needed. In fact, VanDevenderpreaches in the local real estate market where it's selected Vocalocity over VoIP solutions offered by headquartered. Since opening in May of 2006, the more well-known telecommunications providers because of its superior flexibility and ease-of-use. company has become the #1 RE/MAX team in the Vocalocity gives small and medium-sized businesses city, the fastest-growing team in the state, and is the power of a full-featured traditional PBX with the eyeing expansion into other geographies. The two cost-effectiveness and scalability of a hosted VoIP different businesses are co-located together, with solution.each relying heavily upon voice communications as a vital component of the fast-moving, day-to-day VocalocityPBX allows ANSR to operate with a virtual business. sales staff, dispersed across the country. The mobility provided by the Vocalocity solution means that sales When ANSR was founded, it was clear to the people don't have to be at their desks at all times, management team that the company needed eliminating the need for the company to hire extra a full-featured phone system at an attractive office personnel to handle phone calls. Phone calls to price that would enable it to minimize capital direct-dialed numbers are forwarded directly to these outlays and ongoing overhead costs. While the sales personnel no matter where they are.management team may not have anticipated VanDevender especially values the ability to easily create and maintain call groups, an important feature just how rapidly the business would grow, it was for a company with two distinctly separate business obvious the system would also need to be scalable. models. ANSR can set up main company numbers Jason VanDevender, founder and CEO of ANSR, and different call trees for each company, ensuring recognized from past experience that a traditional calls get routed expeditiously and effectively. "I can phone system would not meet the company's have both companies in the same office without requirements. worrying about how the phone will be answered," explained VanDevender."I knew that Voice over IP was the answer, but at the same time, I also understood that a hosted Receiving voicemails as e-mail is another feature the VoIP solution would enable us to minimize the time company relies upon. Not only is the capabilityspent managing the system, and keep our start- heavily used by personnel out of the office or on the up costs low," said VanDevender. "That's when I road, but it provides an additional means of record-discovered VocalocityŽ." keeping and speeds productivity by enablingpersonnel to forward voicemail to partners or other business contacts.
"I knew that Voice over IP was the answer, but at ... [download for more]