CLP Resources Reduces Phone Expenses While Delivering Functionality

Case Study
CLP VocalocityPBX D raRmaticeally Rseducoes Phuone Erxpcensees Whsile D,eli verIinng Neecded .Functionality
CHALLENGE:Provide a modern, but affordable and easy-to-manage phone system with VALUE - COST SAVINGS:the professional features needed in a busy office. COST SAVINGS FOR CLP RESOURCES:
SOLUTION: BEFORE WITH BELL SOUTH NOW WITH VOCALOCITYVocalocityPBX, a hosted PBX office $1500/MONTH $195/MONTHphone solution.
"With VocalocityPBX, we've reduced our phone TOTAL COST SAVINGS=87%expenses by 87%. And the minor investment in new phones paid for itself within the first month." TECHNOLOGY - TOP FEATURES FOR CLP RESOURCES INC.: - Michael W. Patrick, Southeast Regional . Web interfaceDirector, CLP Resources, Inc. . Call Transfer . Individual extensionsBENEFITS: . Conferencing? Provides full-featured, easy-to- . Voicemail use phone system with no IT support CUSTOMER SUPPORT: requirements "I unpacked the box, assembled the phones, plugged them ? Enables call forwarding, follow-me, in and they worked. It was a very simple process. With our interoffice dialing, phone conferencing, headquarters being 3,000 miles away and having to travel and many other capabilities previously a lot, I needed a phone system that worked and that I could not available count on having no troubles with. Vocalocity eliminated the ? Web interface makes set-up and need for any IT support in my company." maintenance quick and easy Michael W. Patrick, Southeast Regional Director, CLP Resources, Inc. ? Reduced phone expenses by 87%
"With VocalocityPBX, we've reduced our phone expenses by 87%. And the minor investment in new phones paid for itself within the first month." Michael W. Patrick, Southeast Regional Director, CLP Resources, Inc. REGIONAL OFFICE LACKED PROFESSIONAL When Patrick learned about VocalocityPBX, a hosted VoIP solution delivering robust phone systems at PHONE CAPABILITIES Founded in 1987, CLP Resources, Inc. is a an incredibly affordable price, it became the hands-construction staffing company providing quality down choice for the new phone system for the CLP skilled tradespeople to building contractors and regional office. rewarding employment opportunities to a qualified workforce. It recruits and hires the best and brightest "RIDICULOUSLY EASY TO USE" tradespeople around, then matches them to each The southeast regional office for CLP is extremely contractor's specific job requirements. pleased with the new phone system from Vocalocity. "It's very easy to use, in fact, ridiculously easy," added Headquartered in Reno, Nevada, CLP has more Patrick, "The Web interface is a great feature." than 65 branches in 23 states, including the Southeast regional headquarters located in Atlanta. Patrick and his area managers are now more The Southeast headquarters was set-up with two effective and productive with the sophisticated set traditional phone lines in each of seven offices, plus of phone features available within VocalocityPBX, lines for the fax machine and conference room. such as call transfer, follow-me, conferencing, This solution left the headquarters with limited voicemail, and calling by extension. Patrick is also functionality as well as high telephony costs. extremely satisfied with the reliability and quality of the service. For instance, if Michael Patrick, the Southeast Regional Director for CLP, received a call and that TREMENDOUS COST SAVINGSperson needed to speak with someone else in the In addition to dramatically improving office, there was no way to transfer the call. "The only productivity and professionalism in its business thing worse than our old set-up would be strings and communications, CLP is also saving significantly cans. We had to stop the insanity," explained Patrick. on phone costs. Patrick calculates that his office He began searching for a better alternative. is saving 87% every month on telephony costs compared to the old system. The investment in new HOSTED VOIP PROVIDES ROBUST phones was paid for within the first month of using FUNCTIONALITY, LOW COST, AND LOW VocalocityPBX.
MAINTENANCE Patrick started researching a more professional RECOMMENDING VOCALOCITYPBX FOR OTHER solution, with all the modern capabilities one would CLP LOCATIONSexpect a large, successful organization to have. VocalocityPBX provides the advanced features, ... [download for more]