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Network monitoring software packages require complex installation, ongoing maintenance and additional costs for servers and third-party applications. Software-as-a-Service (SaaS) network monitoring alternatives greatly simplify implementation and maintenance, but they rely on uninterrupted Internet access to function, often require complex VPNs or firewall modifications, and typically provide limited access to historical data.
A new approach from Jumpnode Systems combines the ease and simplicity of SaaS with a compact onsite appliance for failover modem connectivity in the event of WAN downtime, as well as simple and secure remote visibility and access without VPN or firewall changes. For network administrators in small to mid-sized businesses and public sector agencies, or any organization with constrained IT resources, Jumpnode Network Monitoring provides significant advantages, including simple remote site deployment.
Introduction
Jumpnode Network Monitoring gives users visibility into network and application performance. Simple to use and inexpensive to install and maintain, it supports common protocols and is ideal for organizations with remote locations managed by a centralized IT staff or limited IT resources. Jumpnode monitors network devices and services, alerts network administrators of potential problems, escalates alerts based on customizable rules, and provides simple, secure remote access to enable prompt issue resolution.
Jumpnode is easier to install, use and maintain than other network monitoring systems because of its unique Appliance-enabled Software (AeS) services architecture. It combines the ease and reliability of an onsite, dedicated, plug-in monitoring device with the low-cost, on-demand and hassle-free benefits of hosted software.
Software packages require complex installation and maintenance. Software-as-a-Service (SaaS) systems are easy to install and maintain, but they are expensive and better suited for the enterprise-level customer. Jumpnode Network Monitoring is the only product that integrates the simplicity of an appliance and the ease of hosted software.
How Jumpnode Network Monitoring Works
The Jumpnode monitoring appliance is the heart of the system's unique network monitoring and remote access capabilities. Fast and easy to install, even in remote sites without IT staff, the appliance is simply plugged into the network. Within minutes it identifies servers, routers, printers and switches?anything with an IP address?and begins monitoring based on checks selected from a point-and-click menu.
Monitoring data from the appliance is constantly fed into Jumpnode's centrally managed hosted software, providing anytime/anywhere access to the data from any web browser. Jumpnode can ping a database server, check email server disk space, monitor printer toner levels, verify website availability and perform many other real-time tests, securely relaying status to the Dashboard.
When a network problem occurs?for example, when a router does not respond or an Exchange server runs out of disk space?Jumpnode sends alerts by email and pager. If the primary network administrator is not available, Jumpnode automatically escalates the alert to designated individuals, ensuring that issues are resolved as quickly as possible.
Jumpnode provides uninterrupted network visibility and alerts even in the event of WAN connectivity failure, using a built-in analog (or optional cellular) modem to connect to the data center when Internet connections are down. If the onsite network appliance stops communicating, such as in the event of a power failure, the Dashboard displays an alert within minutes.
How Jumpnode Remote Access Works
Jumpnode Remote Access is a simple, powerful and secure way to access remote networks, devices and equipment anytime. Whether the equipment at issue is down the street or thousands of miles away, the AeS architecture enables network administrators to test, troubleshoot and fix problems from any desktop without VPN or firewall changes.
Jumpnode Remote Access creates an encrypted tunnel between the user's desktop, a Jumpnode proxy server, the onsite appliance and the selected network devices. It can tunnel any TCP protocol, and for additional security uses specific host-port combinations rather than broad-based network access. The onsite appliance provides an "inside-the-network view," delivering complete remote management capabilities.
The entire Remote Access communication path is protected from remote desktop to the network appliance at the remote site. The tunnel between the desktop, Jumpnode proxy server and onsite appliance uses industry standard AES encryption with 1024-bit keys. Communication is initiated from the onsite appliance via an outbound connection, protecting the network by not requiring any direct inbound firewall access.
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