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Organizations seeking to reduce expense while improve the reliability and capacity of their business faxing are adopting Internet fax service at a record rate. With Internet fax service revenues exceeding $550 million in 2006 and growing at 26.8% annually, Internet fax is being rapidly adopted as a modern solution to a legacy communications medium. MyFax enables users to send and receive faxes using email and the Internet, eliminating capital and operating expense associated with the procurement and management of hardware and software, and permitting the most efficient deployment throughout an enterprise.
By replacing in-house fax infrastructure with MyFax, organizations are realizing the following benefits:
Dramatic Cost Savings
Improved Productivity
Unparalleled Privacy and Security
Enhanced Regulatory Compliance
Carrier Grade Performance
Dramatic Cost Savings
Organizations replacing in-house infrastructure with MyFax not only eliminate capital expense, but also replace capital-associated operating expense in favor of a reduced, simplified and completely visible monthly expense. This is the case because MyFax requires no hardware or software, thereby eliminating this expense as well as related operating costs of system deployment, administration, maintenance, and Help Desk support. Instead, a company's existing email and Internet infrastructure is fully leveraged as the primary faxing mechanism and all user support is provided toll-free via the MyFax 24x7x365 Help Desk. This frees IT staff to focus on more important business systems that must truly be managed in-house.
Organizations also benefit by paying only for the actual business fax volume. IT executives, frustrated with having to maintain excess infrastructure for peak periods of business activity, are reporting that MyFax not only resolves this cost issue, but also provides the added benefit of mitigating operational risk when peak periods exceed existing infrastructure capacity. As well, specific departmental or individual costs may now be tracked and reported, providing better control over the profitability of operations, ensuring accurate and complete cost recovery to organizations seeking to bill clients, partners, company departments or users for incurred expense.
Improved Productivity
MyFax yields productivity improvements for the user, the operational staff and the business as a whole. MyFax users are immediately productive because sending and receiving faxes is no different than sending or receiving email. Employees can be up and running quickly because the service is simple to learn, and easy to use. Mobile users will truly be mobile because they will be able to send or receive faxes via their PDA. In essence, MyFax eliminates the inefficiencies and costs created by someone having to leave one's work area or return to the office when traveling in order to send or receive a fax.
Unparalleled Privacy and Security
MyFax enables users to send and receive faxes electronically. By eliminating paper, the risk of data being seen or copied by unauthorized personnel within the company is almost nil. Electronic delivery between individuals also eliminates the chance a fax will be accidentally delivered to the wrong person or be thrown away inadvertently. For documentation purposes, MyFax offers the ability to store every fax either on the user's PC or on a password-protected network server. Via regular data backups, there's assurance that a copy of a fax still exists in a secure location in the event of a disaster or accidental deletion of the file. MyFax also offers integration with document management applications, further safeguarding information while making it more accessible to auditors and other authorized personnel should it be required.
Carrier Grade Performance
"We're in the business of delivering our products and services - we're not in the telecommunications business", is a common thought expressed by enterprise executives bothered with the challenge, cost or complexity of implementing and maintaining an in-house faxing infrastructure to the standards demanded by the business. Indeed, it's an acknowledgement that a company focused on and specializing in delivering fax services is likely to be able to do so more effectively and at a lower cost due to economies of scale efficiency. In practice, such is an accurate reflection for a service such as MyFax that is delivered via a state-of-the-art data center, designed for high availability and a carrier grade level of performance. Levels of architectural design, redundancy, management and support within such an infrastructure far surpass those of what an enterprise is willing to invest in or able to implement for its own faxing infrastructure, making MyFax a trusted alternative to an in-house infrastructure, delivering peace of mind to management.
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