<![CDATA[www.findwhitepapers.com/IT Management/Service Management]]>

<![CDATA[www.findwhitepapers.com/IT Management/Service Management]]> http://www.findwhitepapers.com/it-management/service-management/ <![CDATA[Centralized Data Center Management Software: Best Practices to Control Your Data Center]]> http://www.findwhitepapers.com/whitepaper60/ 2008-02-22 13:44:55 <![CDATA[Implementing General IT Controls for Sarbanes-Oxley: Merging People, Processes and Technology]]> http://www.findwhitepapers.com/whitepaper63/ 2007-08-14 14:08:02 <![CDATA[7 Strategies for Enabling IT to Activate the Business]]> http://www.findwhitepapers.com/whitepaper65/ 2008-04-08 16:28:36 <![CDATA[Swing into Business Service Management: Seven Strategies for Enabling IT to Activate the Business]]> http://www.findwhitepapers.com/whitepaper66/ 2007-04-16 16:11:38 <![CDATA[Streamline IT Service Management (ITSM) and Workflow with BMC]]> http://www.findwhitepapers.com/whitepaper67/ 2007-08-21 13:50:23 <![CDATA[IT Service Level Agreements: Proving the Business Value of Data Protection]]> http://www.findwhitepapers.com/whitepaper69/ 2007-08-15 12:28:05 <![CDATA[IT Asset Management: A Cornerstone for Accelerating ITIL Success]]> http://www.findwhitepapers.com/whitepaper2467/ 0000-00-00 00:00:00 <![CDATA[Looking for the Best Service Desk Solution? Forrester Wave for Service Desk Management Tools]]> http://www.findwhitepapers.com/whitepaper2434/ 0000-00-00 00:00:00 <![CDATA[Leadership from HP: IT Delivered through a Service-Centric Architectural Approach]]> http://www.findwhitepapers.com/whitepaper652/ 2007-03-21 10:21:37 <![CDATA[High Availability: Is it Sufficient for Disaster Recovery and Business Continuity?]]> http://www.findwhitepapers.com/whitepaper1356/ 2008-01-07 11:12:13 <![CDATA[Turn Virtual Management Into Automated Best Practices]]> http://www.findwhitepapers.com/whitepaper507/ 2007-04-25 13:01:58 <![CDATA[Resolving Critical Business Problem Areas in Data Center Operations Through Automation]]> http://www.findwhitepapers.com/whitepaper506/ 2007-04-25 12:58:55 <![CDATA[Remote Management: Critical to a New Generation of Digital Service Providers]]> http://www.findwhitepapers.com/whitepaper514/ 2007-04-25 09:41:45 <![CDATA[Enforcing IT Change Management Policy]]> http://www.findwhitepapers.com/whitepaper1094/ 2008-07-10 14:28:55 <![CDATA[Helpdesk Password Resync]]> http://www.findwhitepapers.com/whitepaper313/ 2007-04-27 08:49:41 <![CDATA[Managing End-To-End Infrastructure and Critical Applications]]> http://www.findwhitepapers.com/whitepaper315/ 2007-04-27 09:03:26 <![CDATA[Delivering Operational Excellence with Innovation]]> http://www.findwhitepapers.com/whitepaper1765/ 2008-07-18 10:37:09 <![CDATA[Critical Factors for Deploying Real-Time Collaboration]]> http://www.findwhitepapers.com/whitepaper402/ 2007-04-30 08:51:59 <![CDATA[IBM's Vision for the New Enterprise Data Center: A Breakthrough Approach for IT Service Delivery]]> http://www.findwhitepapers.com/whitepaper2330/ 2008-05-13 13:14:59 <![CDATA[Consolidation of Disaster Recovery Replica Servers]]> http://www.findwhitepapers.com/whitepaper485/ 2007-04-13 13:05:13 <![CDATA[Breaking Through the Dissimilar Hardware Challenge]]> http://www.findwhitepapers.com/whitepaper500/ 2007-06-06 09:45:08 <![CDATA[Run Book Automation, Job Scheduling For IT Operations]]> http://www.findwhitepapers.com/whitepaper508/ 2007-04-25 13:00:49 <![CDATA[Process Automation: Moving Beyond Scripts in Operations Management]]> http://www.findwhitepapers.com/whitepaper509/ 2007-04-25 12:57:26 <![CDATA[How to Get ITIL Done]]> http://www.findwhitepapers.com/whitepaper510/ 2008-03-06 08:28:56 <![CDATA[On Demand IP Communications at IBM]]> http://www.findwhitepapers.com/whitepaper517/ 2007-06-06 09:32:33 <![CDATA[Butler Group on iWay Service Manager]]> http://www.findwhitepapers.com/whitepaper582/ 2007-10-10 10:29:46 <![CDATA[Ogilvy & Mather's File Transfer Solution]]> http://www.findwhitepapers.com/whitepaper544/ 2007-04-13 13:29:45 <![CDATA[Automate Now! Achieve Immediate Cost, Productivity and Security Benefits by Automating IT]]> http://www.findwhitepapers.com/whitepaper573/ 2008-02-22 14:20:41 <![CDATA[Got The Enterprise Software Blues? Appliances to the Rescue]]> http://www.findwhitepapers.com/whitepaper574/ 2007-04-24 21:55:45 <![CDATA[What to Look For When Considering On-Demand Applications]]> http://www.findwhitepapers.com/whitepaper621/ 2007-04-30 11:01:52 <![CDATA[WebSphere Customer Center Product Positioning Paper]]> http://www.findwhitepapers.com/whitepaper641/ 2007-06-06 09:34:30 <![CDATA[HP Automation: Delivering Intelligent IT Control]]> http://www.findwhitepapers.com/whitepaper653/ 2007-06-13 13:55:18 <![CDATA[Synchronizing Business and IT to Capitalize on Change]]> http://www.findwhitepapers.com/whitepaper655/ 2007-06-11 10:19:42 <![CDATA[Best Practices and Tools to Automate Data Center Security and Compliance]]> http://www.findwhitepapers.com/whitepaper2433/ 2008-05-29 09:31:28 <![CDATA[Bringing Humanity Back to the Web]]> http://www.findwhitepapers.com/whitepaper679/ 2007-04-16 14:37:38 <![CDATA[Major Initiative Success through Micro-Projects]]> http://www.findwhitepapers.com/whitepaper692/ 2007-06-27 13:34:00 <![CDATA[How To Develop a Service Catalog]]> http://www.findwhitepapers.com/whitepaper749/ 2008-04-11 14:14:03 <![CDATA[An Opportunistic Entry Point into IT Process Automation]]> http://www.findwhitepapers.com/whitepaper754/ 2007-04-24 22:06:23 <![CDATA[Business Process Management: The Key to ITIL Success]]> http://www.findwhitepapers.com/whitepaper755/ 2007-08-29 10:47:52 <![CDATA[A Guide to SOA Implementation]]> http://www.findwhitepapers.com/whitepaper1116/ 0000-00-00 00:00:00 <![CDATA[The Next Chapter in IT Service Management ITIL v3]]> http://www.findwhitepapers.com/whitepaper1146/ 2008-01-23 14:11:48 <![CDATA[Microsoft Dynamics CRM Enterprise Performance and Scalability]]> http://www.findwhitepapers.com/whitepaper958/ 2008-05-20 12:14:21 <![CDATA[First American Corporation Success Story]]> http://www.findwhitepapers.com/whitepaper966/ 2007-10-03 11:35:17 <![CDATA[Alcatel-Lucent Case Study]]> http://www.findwhitepapers.com/whitepaper967/ 2007-10-03 11:32:22 <![CDATA[Gaining Business Value Through ITSM: The HP Approach]]> http://www.findwhitepapers.com/whitepaper968/ 2007-10-03 11:35:36 <![CDATA[Determining the Return on Investment from Deploying Integrated ITSM]]> http://www.findwhitepapers.com/whitepaper970/ 2007-10-03 11:34:14 <![CDATA[Benefits to the ITIL Approach to Service Management]]> http://www.findwhitepapers.com/whitepaper974/ 2007-10-03 11:32:35 <![CDATA[HP ITSM Assessment Services]]> http://www.findwhitepapers.com/whitepaper975/ 2007-10-03 11:35:52 <![CDATA[ITSM Overview]]> http://www.findwhitepapers.com/whitepaper976/ 2007-10-03 11:39:42 <![CDATA[ITSM - It's About Managing Change]]> http://www.findwhitepapers.com/whitepaper977/ 2007-10-03 11:39:24 <![CDATA[8 Ways Every Solution Provider Can Profit from Rollouts Now]]> http://www.findwhitepapers.com/whitepaper991/ 2008-06-02 08:30:45 <![CDATA[5 Essential Questions for Choosing an ITIL Service Provider]]> http://www.findwhitepapers.com/whitepaper1029/ 2007-10-03 11:32:07 <![CDATA[3 Tips for Cutting Server Downtime by 50%]]> http://www.findwhitepapers.com/whitepaper1518/ 2008-01-15 16:06:15 <![CDATA[Reducing Risk Through Requirements-Driven Quality Management]]> http://www.findwhitepapers.com/whitepaper1065/ 2008-03-31 08:16:39 <![CDATA[The Emerging IT Shift Toward Business Service Configuration Management]]> http://www.findwhitepapers.com/whitepaper1191/ 2007-08-29 11:37:26 <![CDATA[ITIL Version 3 Frequently Asked Questions]]> http://www.findwhitepapers.com/whitepaper1233/ 2007-08-29 12:21:09 <![CDATA[ITIL Version 3 Quick Reference Card]]> http://www.findwhitepapers.com/whitepaper1234/ 2007-08-29 11:20:24 <![CDATA[Data Center Consolidation: Management Foundation Based on Service-Driven Operations]]> http://www.findwhitepapers.com/whitepaper1249/ 2008-01-15 14:58:20 <![CDATA[Effective Data Collection for Enterprise Monitoring]]> http://www.findwhitepapers.com/whitepaper1278/ 2007-08-24 11:41:59 <![CDATA[Class of Service: Myths and Misconceptions]]> http://www.findwhitepapers.com/whitepaper2610/ 0000-00-00 00:00:00 <![CDATA[Using Service Catalogs to Run IT As A Business (Not 'Like' A Business)]]> http://www.findwhitepapers.com/whitepaper1408/ 2008-03-03 09:59:37 <![CDATA[4 Ways HP Productivity Tools Can Help Increase IT Availability]]> http://www.findwhitepapers.com/whitepaper1412/ 2007-12-10 14:59:31 <![CDATA[IT Service Management Metrics That Matter]]> http://www.findwhitepapers.com/whitepaper1466/ 2008-07-10 14:28:01 <![CDATA[7 Virtues of Virtualization: Avoiding Deadly Mistakes that Doom Business-Critical Service Management]]> http://www.findwhitepapers.com/whitepaper1485/ 2008-01-07 11:12:05 <![CDATA[ITIL v3: Managing Application and Infrastructure Changes]]> http://www.findwhitepapers.com/whitepaper1540/ 2008-07-15 10:46:49 <![CDATA[CMDB Adoption in the Real World: Just How Real Is It?]]> http://www.findwhitepapers.com/whitepaper1543/ 2008-07-15 10:46:21 <![CDATA[The Fast Track to Service Management Success: Software-as-a-Service]]> http://www.findwhitepapers.com/whitepaper1574/ 2008-01-23 13:16:37 <![CDATA[Change Management + Control = Higher Availability]]> http://www.findwhitepapers.com/whitepaper1631/ 2008-01-24 15:48:44 <![CDATA[Putting the ROI into ITIL]]> http://www.findwhitepapers.com/whitepaper1633/ 2008-02-05 12:33:21 <![CDATA[AT Kearney: Building a Platform for Better Gov't Services at Lower Cost]]> http://www.findwhitepapers.com/whitepaper1691/ 2008-05-02 12:26:55 <![CDATA[Enhance BMC Change Management with Closed-Loop Control]]> http://www.findwhitepapers.com/whitepaper1706/ 2008-03-04 14:23:32 <![CDATA[ITIL Version 3 and the IT Service Catalog]]> http://www.findwhitepapers.com/whitepaper1722/ 2008-04-23 13:44:57 <![CDATA[10 Best Practices for IT Request Management]]> http://www.findwhitepapers.com/whitepaper1724/ 2008-04-23 13:44:51 <![CDATA[The IT Service Catalog: Common Pitfalls and How to Avoid Them]]> http://www.findwhitepapers.com/whitepaper1725/ 2008-04-23 13:45:06 <![CDATA[Service Delivery Innovation: Creating Client Value and Enhancing Profitability]]> http://www.findwhitepapers.com/whitepaper1778/ 0000-00-00 00:00:00 <![CDATA[Strategies for Profitable Growth: Aerospace & Defense Manufacturing Overview Brochure]]> http://www.findwhitepapers.com/whitepaper1867/ 2008-07-18 10:40:49 <![CDATA[Enhancing IT Support with Knowledge Management]]> http://www.findwhitepapers.com/whitepaper2463/ 0000-00-00 00:00:00 <![CDATA[8 Ways On-Site Service Can Drive Revenue Now]]> http://www.findwhitepapers.com/whitepaper1930/ 2008-06-02 08:32:16 <![CDATA[Strategies For Growing IT Service Revenues]]> http://www.findwhitepapers.com/whitepaper1932/ 2008-06-02 08:32:30 <![CDATA[Bridging the Value Gap Between IT and Business]]> http://www.findwhitepapers.com/whitepaper1948/ 2008-04-22 14:38:07 <![CDATA[How to Achieve Sustainable, Competitive Advantage in the Leisure, Entertainment and Travel Industry]]> http://www.findwhitepapers.com/whitepaper2117/ 2008-03-26 16:51:42 <![CDATA[Delivering SOA Solutions: Service Lifecycle Management]]> http://www.findwhitepapers.com/whitepaper2132/ 0000-00-00 00:00:00 <![CDATA[Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Service]]> http://www.findwhitepapers.com/whitepaper2155/ 2008-07-18 10:41:54 <![CDATA[BMC Software Solutions Integrate and Automate ITIL Best Practices]]> http://www.findwhitepapers.com/whitepaper2166/ 0000-00-00 00:00:00 <![CDATA[Strategies to Maximize IT Business Value]]> http://www.findwhitepapers.com/whitepaper2167/ 0000-00-00 00:00:00 <![CDATA[CMDB: Cornerstone of ITIL-based Integrated Service Support]]> http://www.findwhitepapers.com/whitepaper2168/ 0000-00-00 00:00:00 <![CDATA[ITIL and CMDB Synergy: Enhanced Service Management]]> http://www.findwhitepapers.com/whitepaper2169/ 0000-00-00 00:00:00 <![CDATA[Manage IT from a Business Perspective: Latest Best Practices from ITIL]]> http://www.findwhitepapers.com/whitepaper2170/ 0000-00-00 00:00:00 <![CDATA[Streamlining Service Request Processes: A Key to Business Success]]> http://www.findwhitepapers.com/whitepaper2171/ 0000-00-00 00:00:00 <![CDATA[Get Solutions for Workload Automation and Service Execution]]> http://www.findwhitepapers.com/whitepaper2247/ 0000-00-00 00:00:00 <![CDATA[New Enterprise Data Center Ensures More Efficient IT Service Delivery]]> http://www.findwhitepapers.com/whitepaper2255/ 0000-00-00 00:00:00 <![CDATA[5 SOA Projects That Can Pay for Themselves in 6 Months]]> http://www.findwhitepapers.com/whitepaper2329/ 2008-05-14 08:42:23 <![CDATA[Gain More Business Value from Compliance Spending]]> http://www.findwhitepapers.com/whitepaper2347/ 2008-05-14 12:06:59 <![CDATA[Improve Visibility, Control and Automation with IBM Service Management]]> http://www.findwhitepapers.com/whitepaper2350/ 2008-05-14 12:07:27 <![CDATA[A Dynamic Force for Optimizing IT Operations]]> http://www.findwhitepapers.com/whitepaper2533/ 2008-06-18 16:35:34 <![CDATA[Insights to Accelerate Services Growth]]> http://www.findwhitepapers.com/whitepaper2605/ 0000-00-00 00:00:00 <![CDATA[BSM, IT and Business Facilitation: How BSM Can Bring IT into the Business Decision Making Process]]> http://www.findwhitepapers.com/whitepaper2658/ 0000-00-00 00:00:00