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Change Management is the process of developing a planned approach to change in an organization. Typically the objective is to maximize the collective benefits for all people involved in the change and minimize the risk of failure of implementing the change. The discipline of change management deals primarily with the human aspect of change, and is therefore related to pure and industrial psychology. |
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Results 1 - 25 of 47 matches |
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Gene Kim's Practical Steps to Mitigate Virtualization Security Risks |
| By :Tripwire |
Published Date: Mar 28, 2008 |
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Tripwire founder/CTO Gene Kim provides seven practical steps that IT organizations can take to mitigate the unique security challenges of virtualization. While some are directed specifically at virtualized environments, many of these steps are solid best practices that apply to both physical and virtualized environments.
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Data Center Optimization |
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Many firms are embarking on ambitious data center optimization projects to significantly reduce cost in hardware, maintenance, licensing, rack space, cooling and power – only to realize they are lacking fundamental data about their environment. Learn how you can accelerate and de-risk your data center optimization initiatives.
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Enhance BMC Change Management with Closed-Loop Control |
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Are you about to implement change management using BMC Remedy Service Management or BMC IT Service Management for Mid-sized Businesses (a.k.a. Magic or Service Desk Express)? Have you already implemented one of these systems and want to maximize the return on your investment? Get this white paper to see how others have optimized their change management implementation approach to derive the most value from their investment by adding closed-loop control.
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IT Service Management Metrics That Matter |
| By :Tripwire |
Published Date: Nov 07, 2007 |
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Learn how your IT organization measures up against the best performing IT organizations and what you can do to improve efficiency, sustain compliance and security, increase system availability, and reduce the frequency of outages.
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5 Strategies to Enable Business Change in IT Operations |
| By :HP |
Published Date: Oct 18, 2007 |
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Change is occurring in IT people, processes and technology. Like all departments, IT operations must step up to meet change with change of its own, and often with little or no additional budget. But outdated or uncoordinated management tools mire IT operations in the past, preventing them from taking the steps necessary to move the business ahead.
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ITIL v3: Managing Application and Infrastructure Changes |
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IT service providers need to offer services that deliver new business opportunities whilst increasing levels of availability, controlling risks and reducing costs. This paper provides you with practical guidance based on the practices in ITIL® V3 that will help you manage application and infrastructure changes and configurations.
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Change Management + Control = Higher Availability |
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It is widely acknowledged that unauthorized changes made to an IT Infrastructure cause up to 80% of system unavailability. Learn how adding change control to your existing or planned change management infrastructure can help improve IT service availability, lower compliance costs, and accelerate your ITIL implementations.
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Identifying Critical Change Control Failure Points |
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Identifying critical change control failure points in your infrastructure can help reduce the threat of costly downtime, potential security breaches, and compliance weaknesses. Read this paper for guidelines on how to identify and categorize systems that have characteristics which heighten risk.
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Putting the ROI into ITIL |
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Demonstrating ROI for service management investments can be difficult, especially with multi-phase deployments like ITIL that can require significant up-front investment in exchange for returns produced in the future. Learn how setting milestones and measuring the value of each phase of an ITIL implementation can help prove the project’s value and shape its focus.
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Getting Consensus on Business Requirements: Tips and Traps |
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Before your company launches its next package selection, implementation or upgrade, make sure you don’t cripple the project from the start by failing to identify your requirements – the number one reason that projects spin out of control. This white paper summarizes some of the key lessons we have learned through our industry-leading requirements definition practice.
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Getting Business Requirements Right |
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The later in the system development life-cycle that major errors are discovered the more expensive it is to fix them. But the earliest stages of the systems development lifecycle (SDLC) are most often the least consistently executed. This paper describes a methodology that brings the early stages of the SDLC up to a high level of maturity: consistent, proven, and optimized for success.
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Data Center Transformation: Simplify data Center Build Outs, Consolidations and Acquisitions |
| By :Raritan |
Published Date: Jul 09, 2007 |
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Changes in information technology (IT) can be split into two broad categories. Moves, additions and changes (MAC) are day-to-day IT activities which involve adding and removing end-user personnel, changing end-user locations such as when an employee moves to a different cubicle and upgrades services. Build outs, consolidations and acquisitions (BOCA) are large-scale projects which can be very disruptive and require careful planning and implementation to maintain operations.
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Results 1 - 25 of 47 matches |
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Application Integration, Application Performance Management, Best Practices, Business Activity Monitoring, Business Analytics, Business Integration, Business Intelligence, Business Management, Business Metrics, Business Process Automation, Business Process Management, Call Center Management, Call Center Software, Change Management, Corporate Governance, Customer Interaction Service, Customer Relationship Management, Customer Satisfaction, Customer Service, eBusiness, Enterprise Resource Planning, Enterprise Software, eProcurement, Extranets, Groupware Workflow, HIPAA Compliance, IP Faxing, IT Spending, Marketing Automation, Performance Testing, Product Lifecycle Management, Project Management, Return On Investment, Risk Management, Sales & Marketing Software, Sales Automation, Server Virtualization, Simulation Software, Supply Chain Management, System Management Software, Total Cost of Ownership, Video Conferencing, Voice Recognition, Voice Over IP, Workforce Management, Incentive Compensation, Spend Management |
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SPECIAL REPORT |
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Using Virtualization to Maximize Your IT Environment
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The business of managing IT infrastructures has reached a crossroads. The number of global players is shrinking through mergers and acquisitions while the playing field, also known as the customer’s IT environment, has become exceedingly complex and difficult to manage. This working paper presents CA’s corporate and technology strategy behind appropriate virtualization management positioning and commitments as an important element in preparation for the move toward that model in your IT environment. |
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