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Best Practice is a management idea which asserts that there is a technique, method, process, activity, incentive or reward that is more effective at delivering a particular outcome than any other technique, method, process, etc. The idea is that with proper processes, checks, and testing, a project can be rolled out and completed with fewer problems and unforeseen complications. |
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Results 1 - 25 of 195 matches |
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Increase Nationwide Rollout & Global Technology Deployment Service Efficiency |
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When you have a technology rollout to deploy on a nationwide or global scale, service efficiency is critical. While missed deadlines and unbudgeted project costs are always a concern, they should never be a likely outcome. By understanding the details of the Rollout Services Model (the second part of the Technology Rollout System), you can avoid the potential nightmares of project implementation and ensure that your project is completed on time and within budget.
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Tom Davenport Study: Linking decisions and information for organizational performance |
| By :IBM |
Published Date: Nov 14, 2008 |
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We are entering a new period in the era of business Information systems. For most of this five-decade period (beginning in the mid-1950s), the primary focus has been on automating core business processes. The era began with custom-developed narrow-purpose applications and concluded with broad enterprise system packages provided by external vendors, but the purpose was the same: develop control and efficiency over processes by automating and capturing information from key business transactions.
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BPM Business Value Analyzer |
| By :IBM |
Published Date: Nov 07, 2008 |
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Business Process Management (BPM) helps you align business goals to the realities facing your business and IT today. Take the IBM® BPM Business Value Analyzer assessment and develop a better understanding of your business and IT goals, prioritize them, and discover the features and benefits of a host of IBM solutions that can help you achieve your goals.
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Choosing the Best CRM for Your Organization |
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This white paper describes and analyzes the four most popular deployment scenarios, then offers a guide to choosing a hybrid approach that best matches the needs of the business while delivering superior performance, application integration and functionality.
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Global Best Practices in Email Security, Privacy and Compliance |
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A new generation of email security solutions is needed to meet the challenges of growing message traffic, rapidly-evolving security threats and increasingly complex data protection and privacy regulations worldwide. Securing inbound email - while challenging enough - is less difficult than maintaining compliance with the complex, overlapping and sometimes conflicting global regulations that govern data privacy, transactional ethics and corporate governance.
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Best Practices for Tape Encryption |
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Increased regulatory scrutiny on the protection levels afforded sensitive information by those that transact and process it is causing enterprises to improve mainframe security strategies. This entails proactively investigating exposures and implementing appropriate policies, processes and technologies, including those for data z/OS tape encryption. Read this Technology Brief created by CA to learn how to identify exposure points and through the use of Tape Encryption.
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VMware Data Backup and Recovery Design Best Practices with Data Domain |
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When using Data Domain storage with well-understood best practices for backup and taking snapshots in VMware, a deployment can simplify management of consistent images. Once stored, the images are ready to restore, locally or, with optimized deduplicated replication, at a remote DR site. This paper describes best practices for managing these synergistic technologies together.
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Backup and Recovery for Microsoft Exchange Server Best Practices with Data Domain |
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Protecting Exchange information is critical and backup is still the primary method used. Combining traditional backup with other methods such as clustering, replication and continuous data protection provide for a robust Exchange protection strategy. This paper focuses on the traditional backup and recovery practices for Exchange along with solutions from Data Domain.
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Helping Contact Center Agents Improve First Contact Resolution |
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It’s not surprising that first contact resolution (FCR) is becoming a high priority among forward-looking contact center managers. Increasing the percentage of contacts resolved during the initial contact provides three great benefits; customer satisfaction goes up, operating costs go down, and contact-center generated revenue goes up. There are also potential downsides, like extended handle time as agents strive to keep the caller on-line until the issue can be resolved.
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Eurekify Enterprise Role Manager Product Brief for CA Identity Manager |
| By :CA |
Published Date: May 12, 2008 |
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CA Identity Manager improves business efficiency by automating the process of granting appropriate access to users and strengthens security by enforcing consistent identity policies across the organization. In order to simplify the task of setting policies, workflow and administering user entitlements, organizations are grouping individuals into common roles and managing users at this higher level.
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Bloor: InComparison Network and Voice Management Software |
| By :CA NVM |
Published Date: Apr 21, 2008 |
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This in-depth, InComparison paper prepared by Bloor Research provides an overview of strategies and technologies for network (fault and performance) management and voice management in major enterprises. It highlights CA’s strategic directions, technology strengths and overall solution completeness. You'll find great insights on best practices for your Network and Voice Management needs.
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Achieving Business Performance Goals through Virtualization Management Best Practices |
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This EMA white paper investigates virtualization management issues in detail, outlining the key drivers and outcomes of virtualization, explaining critical inhibitors to virtualization success (and how to overcome them), and describing core virtualization performance management solution requirements. It also briefly describes one such solution, the eG Enterprise Suite, and includes a short case study highlighting this solution in action.
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The Green Building Imperative |
| By :TRIRIGA |
Published Date: Mar 19, 2008 |
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Investments in green building strategies consistently result in significant benefits for organizations today. Green buildings not only reduce the environmental impacts of natural resource consumption and green house gas emissions, but they also provide economical benefits such as reduced costs, improved bottom-line performance and higher shareholder value.
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Automating Job Scheduling for Windows |
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Datacenters experience constant change under pressure from technology and business drivers. IT systems are becoming more, not less complex as new technologies are introduced, and IT staffs are not growing to keep pace with the growth in size and complexity of the typical datacenter. Windows administrators need to radically simplify both complex and routine tasks if they are going to effectively respond to the constant pressure to deliver increasing value with limited resources. The most effective thing Windows administrators can do to address this issue is to minimize duties associated with maintaining the existing infrastructure.
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Grant Thornton Achieves 99.7% Accuracy Tracking IT Assets |
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Discover how Grant Thornton standardized its IT asset management across a nation-wide network of leased computers to reduce loss rates, achieve regulatory compliance and drive down total cost of ownership. By tightly controlling all network end-points, Grant Thornton was able to achieve close to 0% loss of all mobile IT assets.
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Building a Reliable Data Center That’s Energy Efficient and Extra Secure |
| By :IBM |
Published Date: Feb 29, 2008 |
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This InformationWeek article delves into the details of some of today’s most innovative data centers. You’ll read about data centers that cool with winter air, run on solar power, provision services without human involvement, and are virtually impenetrable. Any one of the tips – and there are dozens – could be a major breakthrough for your company.
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Results 1 - 25 of 195 matches |
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Application Integration, Application Performance Management, Best Practices, Business Activity Monitoring, Business Analytics, Business Integration, Business Intelligence, Business Management, Business Metrics, Business Process Automation, Business Process Management, Call Center Management, Call Center Software, Change Management, Corporate Governance, Customer Interaction Service, Customer Relationship Management, Customer Satisfaction, Customer Service, eBusiness, Enterprise Resource Planning, Enterprise Software, eProcurement, Extranets, Groupware Workflow, HIPAA Compliance, IP Faxing, IT Spending, Marketing Automation, Performance Testing, Product Lifecycle Management, Project Management, Return On Investment, Risk Management, Sales & Marketing Software, Sales Automation, Server Virtualization, Simulation Software, Supply Chain Management, System Management Software, Total Cost of Ownership, Video Conferencing, Voice Recognition, Voice Over IP, Workforce Management, Incentive Compensation, Spend Management, Manufacturing Execution Systems |
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