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Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems (Oracle, PeopleSoft, SAP). There are many software vendors within this space. In addition, there are niche players who specialize in one or two areas of practice. |
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Results 1 - 25 of 64 matches |
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Building Software in a Flat World |
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Offshore development has been embraced by the vast majority of commercial software vendors and enterprise application development groups. Why? Because a world flattened by globalization makes it possible to improve competitiveness by taking advantage of the easy exchange of low-cost, high-quality technical skills.
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Managing Success in Outsourced or Offshored Software Development |
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This whitepaper outlines a way for organizations to build a modern framework for managing distributed teams that overcomes the structural challenges of working across far-flung locations, and ensures projects come in as expected—on time, on budget and on target with business goals. This framework reuses your existing development infrastructure to restore visibility and empowered decision making within your globally distributed software development projects.
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6th Sense Analytics Interviews Thomas Koulopoulos, Author of Smartsourcing |
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During this podcast, you’ll hear from Thomas Koulopoulos, founder of Delphi Group, managing director of Perot Systems Innovation Labs, and author of Smartsourcing. A widely recognized authority on IT, innovation and the globalization of business, Tom was named one of the industry’s six most influential consultants by InformationWeek magazine.
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Integrating Text Messaging into the Healthcare Staffing Environment |
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Today, most healthcare professionals carry mobile phones. These phones are capable of sending and receiving text messages; immediately, non-intrusively and cost effectively. Text messaging has opened up a revolutionary way for healthcare organizations to interact with their health care staff. This document will help the reader to understand the costs associated with current staffing organizations' communications and identify a cost effective alternative.
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Balanced Scorecard Design Toolkit |
| By :AKS-Labs |
Published Date: Mar 14, 2007 |
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Business professionals lack essential information about real-life metrics and information on how to build a Balanced Scorecard, which supports weights and scores, which allows calculating the performance values. This whitepaper is a Balanced Scorecard design toolkit, which contains some "how-to" ideas.
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4 Human Resources Documents Every Manager Can't Live Without |
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Whether you are a seasoned Human Resource professional, or the owner or manager of a small business, understanding the intricacies involved in organizing the Human Resource functions is absolutely essential to running an efficient and legally compliant company. In this whitepaper, you’ll learn about the four main types of HR documents every manager can’t live without.
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The Role of Access Control in the IP World |
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Swiping a card to gain access to a company building is now a perfectly accepted feature of everyday corporate life. Over the years, we have all grown familiar with the routine and the advantages it brings to access control. But where cards were once used exclusively to open doors, controlling who went where and when in a building, now they can be used for a wide variety of extra functions.
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Wiegand Security Compromised |
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At the Defcon security conference on August 2007, a hacker and Defcon staffer who goes by the name Zac Franken, showed how a small homemade device he calls "Gecko", which can perform a hack on the type of access card readers used on office doors throughout the country.
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CruSafe Project Personnel Tracking Case Study |
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Developed by Borer in conjunction with AND-Group, the CruSafe software and hardware system provides a state-of-the-art safety system specifically developed to address the key requirement for real-time tracking of personnel. AND CruSafe is a state-of-the-art safety system which has been specifically developed to address the key requirement for real-time tracking of personnel (often known as POB- Personnel On Board). CruSafe has already been proven to reduce muster times by 70%.
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NISA Project: Employee Management Case Study |
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Clear Image was awarded a contract to supply and fit CCTV and Access control to NISA, one of the largest picking warehouses in Europe. The company runs 3 shifts per day and wanted to allocate lockers to employees. The simple solution would have been to give each employee a locker, but between Borer and Clear Image, a better solution was devised. Thanks to our technology, we can create one to many relationships between our devices.
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User Provisioning: The Business Imperatives |
| By :CA |
Published Date: Sep 28, 2007 |
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The challenges facing those who manage and support IT users have never been greater than they are in the current business environment. Today’s IT manager needs to consider that organizations have employees joining and leaving at a rapid rate, and that current employees rarely remain in one position within the organization for any extended period of time.
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CA Identity Manager: Integrated Identity Administration and Provisioning |
| By :CA |
Published Date: Nov 01, 2006 |
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An industry analyst recently did a study which predicted that a typical 10,000-employee company could save 14,000 hours of security administration time and 6,600 help desk hours annually by deploying Identity and Access Management Solutions. Download this white paper and discover why Identity and Access Management is a critical success factor for today's enterprises.
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Employee Monitoring: An Essential Component of your Risk Management Strategy |
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With so much of today's commerce being conducted electronically, providing staff with internet access has become a business necessity. The improper use of e-mail and instant messengers can lead to extremely expensive lawsuits, and the proliferation of mobile devices has made it considerably easier for errant employees to steal sensitive information. This white paper will detail the risks to which organizations that do not monitor their employees are exposed and explain the right way for organizations to go about monitoring.
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4 Steps Toward Creating a Better Performance Management System |
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Good performance management cannot be reduced to a "magical form," but instead is a process that provides feedback, accountability, and documentation for performance outcomes. It also helps employees to channel their talents toward organizational goals. This paper talks about 4 key areas of Employee Performance Management for your company to focus on.
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Controlling HR Benefit Costs by Controlling the Data |
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How bad has the impact of the high costs of benefits become? For the past five years, the cost of healthcare rose at double-digit rates, greater than the growth of wages or inflation. The high cost of employee benefits is one of the primary reasons preventing leading companies from achieving their financial objectives.
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Performance Management: Build Versus Buy |
| By :IEX |
Published Date: Apr 25, 2008 |
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As more companies seek out performance management capabilities to gain a competitive advantage or keep pace with rivals who have already established an edge, the decision to build or buy a performance management solution must be considered. This paper will walk readers through the pros and cons of the build versus buy debate in order to help make practical business decisions for long-term success.
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Realizing the Full Promise of Workforce Management Technology |
| By :IEX |
Published Date: May 07, 2008 |
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Since the cost of staffing in most call centers is between 60 and 70 percent of the total budget, the incremental benefits of selecting the best solution for your operation and implementing it successfully are significant. Companies in the market for a workforce management tool today face a mind-boggling array of choices. Automated workforce management systems range from quite simplistic to highly complex, with a wide range of price tags to match. This paper will help contact center managers navigate the choices.
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Results 1 - 25 of 64 matches |
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Application Integration, Application Performance Management, Best Practices, Business Activity Monitoring, Business Analytics, Business Integration, Business Intelligence, Business Management, Business Metrics, Business Process Automation, Business Process Management, Call Center Management, Call Center Software, Change Management, Corporate Governance, Customer Interaction Service, Customer Relationship Management, Customer Satisfaction, Customer Service, eBusiness, Enterprise Resource Planning, Enterprise Software, eProcurement, Extranets, Groupware Workflow, HIPAA Compliance, IP Faxing, IT Spending, Marketing Automation, Performance Testing, Product Lifecycle Management, Project Management, Return On Investment, Risk Management, Sales & Marketing Software, Sales Automation, Server Virtualization, Simulation Software, Supply Chain Management, System Management Software, Total Cost of Ownership, Video Conferencing, Voice Recognition, Voice Over IP, Workforce Management, Incentive Compensation, Spend Management, Manufacturing Execution Systems |
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SPECIAL REPORT |
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Craft Brewer Standardizes on Microsoft Technologies to Reap Integration Benefits
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New Belgium Brewing, a Colorado-based craft brewery with origins in the Belgian style of ale making, has grown steadily from a home-based operation to a thriving company with distributors across the western United States. The company was using a Novell-based networking and e-mail system, which it found increasingly challenging to integrate with its business and IT applications from other vendors. |
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