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Results 1 - 12 of 12 matches |
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2008 IP Telephony Deployment Best Practices |
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In this document, you'll learn to enable the successful execution and completion of IPT Deployment projects through a standardized set of processes and methodologies based upon Information Technology Infrastructure Library (ITIL) standards.
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Achieving Manufacturing Leadership with HP Mission Critical Service |
| By : HP |
Published Date: Jul 21, 2008 |
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This case study highlights how one of the world's leading manufacturing companies employed a Mission Critical architecture to protect their most important systems. Learn how this customer achieved 99.99% availability of their systems for 4 straight years. As a result of adopting a high availability strategy, this HP customer saved 97 million Euros, by avoiding lost downtime.
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BMC Software Solutions Integrate and Automate ITIL Best Practices |
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The Information Technology Infrastructure Library (ITIL) is the most widely adopted best-practice IT framework for service management. ITIL defines terminology and processes across IT organizations by providing a common language and set of standards for quality IT service. If you are looking to implement ITIL, it is crucial that you understand how specific solutions support ITIL guidelines.
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Developing a Business Case for Data Center Transformation Through ITIL Best Practices & Automation |
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The paper comprehensive white paper applies automation and ITIL best practices to the data center and reviews current industry trends, server automation energy usage issues and a variety of optimization strategies for data center improvement. The effects of virtualization are explored in-depth. Includes detailed sections on increasing operational efficiency using workflow analysis, automating and optimizing server change management, reducing infrastructure complexity and developing security, disaster recovery and business continuity procedures. Step by step instructions for developing metrics and a business case to justify data center and server automation are included.
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How to Get ITIL Done |
| By : Opalis |
Published Date: Aug 10, 2006 |
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This paper explains how ITIL can improve service delivery through data center integration and automation of best practices. It also highlights common implementation hazards, real-world examples and the tools required to implement ITIL.
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Identifying Critical Change Control Failure Points |
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Identifying critical change control failure points in your infrastructure can help reduce the threat of costly downtime, potential security breaches, and compliance weaknesses. Read this paper for guidelines on how to identify and categorize systems that have characteristics which heighten risk.
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Infrastructure Performance Management Empowers You and Your Company |
| By : CA WA |
Published Date: Apr 02, 2008 |
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Infrastructure Performance Management (IPM) applies to operations quality. Implemented well, IPM frees you from constant firefighting and can transform your role from tactical first responder to strategic business enabler. Applying good IPM technology and processes can deliver a number of benefits to your career as well as to your organization. This report introduces IPM, offers tips for successful IPM implementation, and explores how IPM can benefit your enterprise as well as your career.
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ITIL v3: Managing Application and Infrastructure Changes |
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IT service providers need to offer services that deliver new business opportunities whilst increasing levels of availability, controlling risks and reducing costs. This paper provides you with practical guidance based on the practices in ITIL® V3 that will help you manage application and infrastructure changes and configurations.
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The Service Catalog and the CMDB |
| By : newScale |
Published Date: May 03, 2007 |
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Many organizations implementing ITIL as part of their IT Service Management framework begin with the Configuration Management Database (CMDB). While a CMDB is a key piece of any successful ITIL implementation, there are several traps that are easily fallen into when implementing one.
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Using Service Catalogs to Run IT As A Business (Not 'Like' A Business) |
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Properly implemented, service catalogs can help IT run as a business - not just "like" a business. They improve communication, provide users with easier access to IT services, and enable measurement-driven continuous process improvement. This white paper shows you how to achieve a successful service catalog implementation on BMC Remedy and extend the benefits of service catalogs across functional areas.
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Results 1 - 12 of 12 matches |
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