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Remote Access is the ability to log onto a network from a distant location. Generally, this implies a computer, a modem, and some remote access software to connect to the network. Whereas remote control refers to taking control of another computer, remote access means that the remote computer actually becomes a full-fledged host on the network. The remote access software dials in directly to the network server.

Results 1 - 25 of 67 matches Sort Results By : Published Date | Title | Company name    
Understanding and Teaching Bots and Botnets
By : ESET Published Date: Jan 21, 2010
Bots and botnets suck, so what better teaching aid to help people understand them than a vacuum cleaner? It can be extremely challenging to attempt to explain technical concepts to non-technical people. There are two goals for this presentation. Click on this white paper to read about it.
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ESET
Learn The Benefits of External Load Testing
By : Neustar Webmetrics Services Published Date: Jan 06, 2010
Internal testing only allows you to see potential issues from within your own controlled environment, and does not test for the countless different scenarios in which a customer could be accessing your site. Find out the benefits of external load testing.
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Neustar Webmetrics Services
Maintain Business Productivity When Unexpected Events Arise
By : Virtela Communications, Inc. Published Date: Nov 30, 2009
This paper will show you how to prepare your network to support your business when these unexpected events arise.
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Virtela Communications, Inc.
How bad are the bad guys? The changing nature of Web security threats
By : Webroot UK Published Date: Nov 11, 2009
This paper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing and other forms of remote access that could all potentially increase the attack surface of the organization.
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Webroot UK
Five Steps to Successful IT Consolidation and Virtualization
By : Riverbed Technology Published Date: Nov 05, 2009
Download this paper by Riverbed and discover a clear 5-step approach to making sure every consolidation project is successful.
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Riverbed Technology
Yankee Group Mobile WAN Optimization Report
By : Riverbed Technology Published Date: Nov 05, 2009
This report introduces the concept of mobile WAN optimization and provides three case studies including RCM, PRTM and Einstein that highlight how this emerging technology can help IT departments achieve what previously appeared to be conflicting goals.
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Riverbed Technology
Extreme Savings: Cutting Costs with WAN Optimization
By : Riverbed Technology Published Date: Nov 05, 2009
When you download this whitepaper from Riverbed on cost-savings through WAN optimization, you'll discover how businesses of all different sizes have realized a return on investment in just a few months through significant hard cost savings in areas such as bandwidth reduction and IT consolidation.
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Riverbed Technology
IBM Tivoli Storage Manager (TSM) 6.1 - Recommendations for Implementation
By : Mainline Information Systems Published Date: Oct 27, 2009
This webcast will describe the new features of TSM 6.1 and will recommend strategies for assessing your current environment, upgrading to 6.1 and how to maximize the monitoring benefits. We will include lessons learned and advice for avoiding pitfalls.
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Mainline Information Systems
SIP Trunking Is Key to Accelerating Unified Communications Deployments
By : Sprint Published Date: Oct 16, 2009
Companies today are undergoing a significant transformation to a more global Anywhere Enterprise. Unified communications (UC) is a crucial component in this evolution and organizations look to collaborate better with an extended enterprise (see Exhibit 1 on the next page). UC has the power to help companies lower the overall cost of communications, bring worker productivity to new levels, enhance corporate green initiatives and completely redefine the way we work by becoming part of our application infrastructure.
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Sprint
Simplicity, Efficiency and Transparency Achieved Through Integrated Wireline and Wireless Services
By : Sprint Published Date: Oct 16, 2009
As enterprises recognize the strategic importance of enabling their remote and/or mobile workforce with mobility solutions, they need to determine how to best extend their existing wireline services into the mobile environment. Today, many service providers offer converged solutions that help businesses bring together their office-based telecom solution with their mobile environment.
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Sprint
True Convergence Demands a Communication Service Provider that Embraces a Customer- Centric Approach
By : Sprint Published Date: Oct 16, 2009
Reaching tight alignment with these objectives is not an easy task. Yet, we believe when a communication services provider integrates these customer-centric objectives into the design of its converged solution, its business customers will no longer ask if the solution will meet their objectives. Rather, the question becomes one of execution: how and when to move to a converged communication solution. converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.
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Sprint
Legacy Tools: Not Built for Today's Helpdesk
By : LogMeIn Published Date: Aug 21, 2009
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. It also highlights best practices that organizations can use to choose enterprise helpdesk tools that better meet the needs of remote employees, while also helping to cut costs. Get this white paper today and find out how legacy tools can fall short when it comes to supporting today’s mobile workforce. See how it easy it is to make the switch to best-in-class helpdesk solutions.
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LogMeIn
Total Support: Achieving Sustainable Business Growth with a Remote Support Solution
By : NTR Global Published Date: Nov 24, 2008
The role of IT has grown dramatically over the last 5 years, from that of an aggregator or dispenser of information and technology to key strategic partner, business process enabler, and revenue driver. This is due in large part to continuous advancement, seamless integrations and innovations in IT processes and tools.
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NTR Global
Mobile Application Performance Brief
By : Riverbed Published Date: Jun 09, 2008
Steelhead Mobile accelerates enterprise applications for remote users to improve productivity and collaboration for globally distributed teams. Organizations and workers have come to expect a dip in productivity and performance when accessing IT resources remotely. Download this Performance Brief and discover how Steelhead Mobile can help overcome these limitations and deliver LAN-like speed to remote users.
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Riverbed
Case Study Golder Associates
By : Riverbed Published Date: May 14, 2008
Want to better support global collaboration within your organization?  In the case study, you’ll discover how Golder Associates deployed a centralized Intranet portal with a wide-area acceleration solution that delivered LAN-like speed across the WAN. By deploying Riverbed Steelhead appliances into their existing Cisco-based network, they ensured their vast mobile workforce access to the same resources workers had at headquarters.
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Riverbed
Voice Network Security: Strategies for Control
By : CA NVM Published Date: Apr 29, 2008
How important is security to enterprise technology management? In a recent survey by Gartner, enhanced security is at the top of the CIO agenda in 2005. With voice platforms now integrated into the corporate network, and voice applications entrenched in everyday business operations, the burden of safeguarding voice systems now lies within the IT domain.
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CA NVM
Remote Service Applications for Professional Services: Better Margins at a Fraction of the Cost
By : Citrix Online UK Published Date: Apr 21, 2008
The delivery of professional, consultative services to a varied client base is a common function in today’s business. It is critical to client management to provide a sense of intimacy and a “high tech, high touch” relationship. But on the other hand, the costs associated with personal service delivery can be prohibitively high for the professional services organization.
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Citrix Online UK
Building a Business Case for Remote Support
By : Citrix Online UK Published Date: Apr 21, 2008
No company today will approve expenditures for new service and support technology without an understanding of the return on investment (ROI) for the project. Luckily, companies with strong metrics programs in place will find building the business case for productivity-enhancing software a straightforward process.
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Citrix Online UK
Top 5 Initiatives for Achieving Breakthrough Customer Support
By : Citrix Online UK Published Date: Apr 21, 2008
Through member conversations, conference presentations and Webcast Q&A, the SSPA has identified the top 5 initiatives technical support centers should pursue in order to deliver breakthrough customer support and enable customer success. This white paper will provide a roadmap for companies looking to improve all aspects of their support operation, addressing people, process and technology issues, with special attention paid to the role of remote support technology as a key enabler of success.
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Citrix Online UK
Quick Guide to Driving Business Value from ITIL Initiatives
By : Bomgar Published Date: Mar 04, 2008
Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.
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Bomgar
Support Virtualization: Productivity Gains from Making Remote Support Virtual
By : Bomgar Published Date: Feb 28, 2008
Support virtualization enables your support reps to be at multiple locations at once, solving support issues with unbelievable speed and effectiveness.  Over 3,500+ organizations have virtualized their support reps and have decreased IT costs while increasing support rep productivity.
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Bomgar
Securing Mobile Connectivity with Two-Factor Authentication
By : Secure Computing Published Date: Jan 25, 2008
Enterprises are increasingly opening up their networks to a greater constituency of remote users, but they often do not take into consideration the protection of user identity as a critical component of their strategy. The mobile workforce can now work productively from a remote location such as a home office, the airport, a hotel, or a customer site.
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Secure Computing
Best Practices for Authenticating Mobile Workers and Securing Data Access
By : Secure Computing Published Date: Jan 25, 2008
In an environment where business and government databases store ever-increasing amounts of sensitive and confidential data; and where a growing number of employees need to access that data remotely, password security alone is insufficient to ensure user authentication. Two-factor authentication requires two measures for users to verify their identities and access data.
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Secure Computing
Butler Group Technology Audit: CA Identity and Access Management Suite (v.8)
By : CA Published Date: Dec 31, 2007
Across all sectors of industry, business systems users demand access to information sources that need to be properly protected in order to ensure that information integrity is maintained. In today’s highly-regulated business environments, only users with the correct access privileges can be allowed to gain entry to key corporate information systems.
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CA
You're Virtually There: Remote Support Best Practices and Benefits
By : WebEx Communications Published Date: Dec 14, 2007
As support centers have deployed this new generation of remote support solutions, they have developed a series of best practices for maximizing their benefits. Based on market research performed from 2004 to 2007, this white paper summarizes these best practices, illustrates the benefits, and suggests considerations for selecting the remote access solution that will be most effective for your support organization.
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WebEx Communications
 
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