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IP Telephony

Voice over Internet Protocol, also called VoIP, IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and Voice over Broadband is the routing of voice conversations over the Internet or through any other IP-based network.

Results 1 - 25 of 84 matches Sort Results By : Published Date | Title | Company name
5 Steps for Small and Mid-Sized Businesses to Successfully Leverage Managed IT Services
By :mindSHIFT Published Date: Nov 10, 2006
To successfully adopt managed IT services to meet your business objectives, small- and medium-sized organizations (SMBs) should follow five straightforward steps.
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mindSHIFT
SMB Buyer's Guide to VoIP
By :mindSHIFT Published Date: Jun 01, 2007
What are the key selection criteria to consider when your small or medium-sized business is evaluating VoIP?
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mindSHIFT
VoIP Call Center Checklist
By :VoIP-News Published Date: Jan 17, 2008
As is true with any technology, the time to ask questions from a VoIP call-center vendor is before you buy, not after the deal has been sealed. Keep these 11 crucial things in mind when talking to vendors, and your chances of a successful deployment dramatically increases.
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VoIP-News
VoIP Call Center Buyer's Guide
By :VoIP-News Published Date: Jan 16, 2008
Implementing the right call-center solution is a key factor in keeping your customers happy, as it is often their first line of contact with your company's sales or support agents. And with the advent of VoIP, call centers can run more inexpensively and efficiently than ever before. Learn everything you need to know about choosing a VoIP call-center solution in this Buyer's Guide.

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VoIP-News
Voice Network Security: Strategies for Control
By :CA NVM Published Date: Jan 18, 2006
How important is security to enterprise technology management? In a recent survey by Gartner, enhanced security is at the top of the CIO agenda in 2005. With voice platforms now integrated into the corporate network, and voice applications entrenched in everyday business operations, the burden of safeguarding voice systems now lies within the IT domain.
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CA NVM
VoIP: Hype or Reality?
By :mindSHIFT Published Date: Oct 02, 2007
Will Voice over IP technology provide business-class security and reliability you expect in your phone system?
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mindSHIFT
Analyst Profile: mindSHIFT Offers Broad Portfolio of Managed IT Services
By :mindSHIFT Published Date: Nov 10, 2007
mindSHIFT has extended its service capabilities to include software-as-a-service as well as managed IT services, and is a "compelling solution" for small and medium-sized organizations seeking a strategic source to meet their IT and business needs.
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mindSHIFT
Business VoIP Buyer's Guide
By :VoIP-News Published Date: Jan 24, 2008
Looking for a VoIP Provider? Get the basics on what you should look for when researching a VoIP plan for your small to medium business.
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VoIP-News
Compare IP PBX Systems from Leading Vendors Like Cisco, Nortel and Avaya
By :VoIP-News Published Date: Jan 05, 2008
This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems form new vendors like Shoretel and Fonality.
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VoIP-News
Compare the 5 Leading IP Phones
By :VoIP-News Published Date: Jan 02, 2008
Adopting IP phones can deliver significant benefits to a business, whether it's improving employee productivity or delivering better customer service. Find out which manufacturers and models deliver on this promise. Download this guide now to learn more.
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VoIP-News
Enterprise IP PBX Checklist
By :VoIP-News Published Date: Jan 15, 2008
This checklist organizes all of the basic information about your current situation that you'll need to effectively negotiate with a premise PBX provider—like the number of locations you have that need VoIP services, your current broadband connection details and your projected budget. With this information, you can lay out your business requirements up front, thoroughly assess trade-offs and prepare for future possibilities.
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VoIP-News
Enterprise IP PBX Buyers Guide: Features and Services That Matter
By :VoIP-News Published Date: Jan 04, 2008
This Buyer's Guide covers the main features, services and requirements for enterprise class PBX systems and how to understand the differences between them.
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VoIP-News
Exploding the Myth that Unlicensed Spectrum Means Unreliable Service
By :Motorola Good Technology Published Date: Sep 10, 2007
For many wireless broadband network operators, the term "unlicensed reliability" is seen as an oxymoron. For many, the idea of building a high-speed network in the unlicensed band isn't a good one. A great deal has been said about crowded frequencies, self-interference and costly network rips. About how microwaving popcorn can cause interference. About disgruntled and perplexed customers. And ex-customers.
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Motorola Good Technology
Hosted Services: It's Not Your Father's Centrex
By :VoIP-News Published Date: Jan 07, 2008
If you're considering alternatives to an IP telephony system, this comparison is right for you. An independent analyst argues that the Hosted PBX offers the key advantages and economies of scale of the centralized approach, and the rich feature capability and flexibility of the IP PBX.
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VoIP-News
Hosted PBX Comparison Guide
By :VoIP-News Published Date: Jan 23, 2008
Looking for a VoIP Provider? Download this side-by-side comparison, highlighting the features and pricing offered by the top vendors in the market.
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VoIP-News
Hacking Your PBX: 15 Ways to Make the Most of the Modern Phone System
By :VoIP-News Published Date: Jan 06, 2008
This article serves as the first step to understanding your PBX and maximizing your company's productivity using an IP PBX. These tips and tricks will help PBX beginners optimize their business phone setup, as well as make users familiar with some PBX functionalities they might have overlooked or underused.
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VoIP-News
Managing Voice over IP for Successful Convergence
By :CA NVM Published Date: May 16, 2006
Voice over IP (VoIP) has much to offer in cost savings but some customers have concerns about VoIP call quality compared to the quality of traditional voice services. This white paper will help you learn how to take the right steps so that voice quality is assured. It leads you through the pre-deployment assessment and describes how quality of service should be applied to ensure your production network will meet users' expectations.
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CA NVM
IP Address Mangement: Solutions Present and Future
By :Blue Cat Networks Published Date: May 02, 2006
Third generation is the evolution of IPAM systems. Download this paper to learn how Proteus brings the dynamic control of functionality such as IPv6 and ENUM for Voip into the IPAM realm. Discover reasons for efficiency gains seen through using a properly integrated IPAM System.
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Blue Cat Networks
10 Tips for Selecting an Internet Fax Service
By :MyFax Published Date: Jun 01, 2006
If faxing is a critical component to your business, you want to be sure you make a wise decision on how to do it. This paper offers 10 tips to help you sort through the myriad of choices in order to get the best combination of features and flexibility.

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MyFax
10 Steps to a Successful Business Phone System Implementation
By :Vendor Guru Published Date: Nov 09, 2007
The key to a successful phone system rollout is a well-planned, phased approach founded on reliable information and technical expertise. This paper includes a checklist identifying the ten steps to planning and implementing a successful phone system overhaul.
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Vendor Guru
2008 IP Telephony Deployment Best Practices
By :Clarus Systems Published Date: Jan 04, 2008
In this document, you'll learn to enable the successful execution and completion of IPT Deployment projects through a standardized set of processes and methodologies based upon Information Technology Infrastructure Library (ITIL) standards.
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Clarus Systems
4 Keys to Choosing Your Next Business Phone System
By :Vendor Guru Published Date: Aug 13, 2007
When Voice over Internet Protocol (VoIP) and Virtual private branch exchange (PBX) systems first emerged on the market a few years ago, buyers were concerned about maintaining the quality of phone connections. Now that VoIP has proven itself as reliable and consistent, choosing the right business phone system comes down to understanding how specific features can make your company more profitable.
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Vendor Guru
5 Checkpoints to Implementing IP Telephony
By :Interactive Intelligence Published Date: Apr 24, 2007
Implementation planning for IP PBX software and IP telephony has become vital as businesses replace discontinued legacy PBX phone systems. This informative whitepaper outlines five "checkpoints" for any implementation plan that will help make IP communications a successful proposition.
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Interactive Intelligence
Practical Power Guidelines for VoIP and Internet Telephony Applications
By :Tripp Lite Published Date: Jan 01, 2005
Voice over IP (VoIP) is exploding in popularity as an application for business data networks. As a result, a company can lower its hardware and service costs while raising productivity through the use of more customizable telephony applications.
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Tripp Lite
Paving the Way for Business Innovation with Integrated Business Communications Solutions
By :IBM Published Date: Jan 11, 2007
This paper provides an overview of opportunities and benefits of business communications integration and includes two "before and after" scenarios - one in financial services and one in healthcare - that demonstrate how IBM clients have benefited from integrated business communications.
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IBM
 
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IP Telephony

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Using Virtualization to Maximize Your IT Environment
The business of managing IT infrastructures has reached a crossroads. The number of global players is shrinking through mergers and acquisitions while the playing field, also known as the customer’s IT environment, has become exceedingly complex and difficult to manage. This working paper presents CA’s corporate and technology strategy behind appropriate virtualization management positioning and commitments as an important element in preparation for the move toward that model in your IT environment.

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