Contact Management

This online study, conducted by an independent service, polled 1,054 U.S. consumers of ages 18 years and older.

This white paper details a commerce-anywhere approach that encourages businesses to extend their concept of the research and purchase process beyond individual transactions.

The time has come to focus "aggressively on e-commerce technology, particularly on multichannel and personalization technologies." To fight this battle effectively, e-sellers must give customers reasons to choose them over their competitors.

This white paper offers 10 considerations to help guide the selection criteria for your next e- commerce platform-which should be the last e-commerce platform you ever need to buy.

Automotive Dealer solution to affordable protection of customer files from identity theft and legal exposure.

This white paper, by IBM's Global Technology Services, acknowledges that business leaders face a big challenge making sense of all the cloud offerings

This white paper examines the powerful new features of Microsoft Exchange 2010 and the flexible hosting options that are available through PC Mall Inc

Great Requirements are Free is a new idea in webcasts: It recognizes that everyone from executive to analysts are busy and can’t always free up the time to view a forty-five minutes to one hour session during the day. Micro casts are short, hard-hitting, and informative sound-bites on critical issues. We guarantee it will be a productive 10 minutes in your day.

Download the white paper to find out more about next-gen IT solutions - and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before!

Customers that wish to incorporate the power of the Oracle Live Help On Demand solution into their corporate Facebook pages are typically looking to do more than just place a static live chat or click-to-call button.

This online study polled e-business executives at 60 midsize companies ranging from retailers and consumer product manufacturers to telecommunications and technology providers.

Virtualization changes the way just about everything is done in the data center, including capacity planning. Learn more about planning capacity now!

Learn how you can transform your marketing practices into interactive marketing!

See how others are using communications enabled business processes (CEBP) to drive their business into the fast lane.

Optimized Video Delivery automatically minimizes bandwidth impact and improves user experience! Find our more in this white paper.

Learn how to proactively address the latest trends in WAN traffic. Tomorrow is here: video, Web 2.0, and SaaS applications are overtaking the WAN.

ERP and Business Intelligence are essential to your success. Read this and learn how to improve productivity and decision-making using Blue Coat WAN

VMware ZimbraŽ delivers more value to SMBs than competing collaboration solutions, including greater user productivity, efficiency and agility.

Browse this summary for additional information about performance capabilities of an IBM Storwize V7000 storage system and IBM x3850 X5 servers.

Take a look at this flier for additional information regarding archiving and retention solutions from IBM.

This ESG Lab report examines an innovative high speed data compression appliance from IBM.

Read how Real-time Compression can impact your environment in the ESG Lab Validation Report.

Discover how publishers, newspapers, studios, and broadcasting companies are using SAP solutions to automate the processes involved in acquisition and exploitation of content assets. They can accurately capture rights and effectively manage royalty processing for higher profits and better relationships.

Before you implement CRM at your growing company, learn more about the real-world issues that accompany such growth, and how to apply systems and systematic thinking when dealing with those issues.

New study sheds light on how colleges and universities can better connect with alumni.