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Results 1 - 25 of 222 matches |
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10 Best Practices for IT Request Management |
| By :newScale |
Published Date: Nov 15, 2007 |
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This white paper outlines the challenges associated with IT Request Management and ten best practices that represent the hard-won knowledge from dozens of successful Service Request Management projects. By following these guidelines, your IT organization can provide more responsive service delivery, increase operational efficiency, and improve internal customer satisfaction.
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Rogue IT: Compliance of IT in the Capital Markets |
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A world class IT organization needs to be better than even the regulators require – and good IT governance doesn't have to tie the IT department up in red tape. Judicious application of IT best practices, frameworks and methodologies can help achieve this, based on an accurate picture of the IT environment, at which point regulatory compliance becomes a happy side effect. Find out how you can have an up-to-date true view of your infrastructure on a daily basis – not just at a point in time by reading this white paper.
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Site and Facilities Services from IBM: Success Stories |
| By :IBM |
Published Date: Jan 17, 2008 |
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This reference guide can help you understand IBM’s capabilities in the site and facilities services area through real-world scenarios that demonstrate those services in action. Download this guide now and use it to quickly find stories that illustrate how IBM has delivered high-quality, value-add services for the site and facilities needs of companies of all sizes in a variety of industries around the world.
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Strategies For Growing IT Service Revenues |
| By :OnForce |
Published Date: Jan 07, 2008 |
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Learn how VARs, solution providers and IT staffing firms are finding the contract IT service professionals they need to drive service revenue without adding overhead. Get the free Ziff Davis white paper, “Strategies For Growing IT Service Revenues.”
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Service-Oriented Architecture: Developing the Enterprise Roadmap |
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Most large enterprises have launched an initiative to adopt service-oriented architecture (SOA), but SOA is not a solution that comes in a tidy little box. SOA is a new way to design systems, and it is more about culture than it is about technology. SOA will impact many aspects of an organization—from software development and operations to accounting and incentive systems. Governance is critical.
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Strategies to Maximize IT Business Value |
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The key to maximizing the value of IT is to optimize your IT processes based on a business-aware foundation. Business Service Management (BSM) is the most effective approach for doing just that. Organizations that have begun BSM implementations are already reaping the benefits. Read the BMC white paper to learn more.
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Streamlining Service Request Processes: A Key to Business Success |
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Imagine being able to give your employees the luxury of one-stop, online shopping for all the services they need. Now, imagine that you could provide all of your service providers with a centralized location to promote available services to those employees. With service request management technology, you can.
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The Essential Guide to Disaster Recovery in i5/OS (AS/400) and AIX Environments |
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This white paper provides a basic understanding of the building blocks of IT and business continuity—from understanding the concepts of disaster recovery and information availability to calculating the business impact of downtime and selecting the right software solution. Readers will be able to quickly match their specific optimum uptime objectives with the easiest and most cost-effective IT.
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The Impact of Work Force Agility on Business Performance |
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Agility is an issue that is becoming more and more prominent in businesses across industries. While it is a common goal, its meaning can be somewhat ambiguous. Depending on the context, agility can mean different things to different organizational units. But one common thread persists: the accelerating speed of change. Change is not only driving organizations to keep up and anticipate, but more so to be its catalyst in order to be competitively positioned.
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The Titan 3000: Business Velocity on a New Scale |
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It’s no secret: The scale and pace of business change today is challenging all of us to do more -- better, faster and with ever greater efficiency. Customers are demanding more and wanting it now. Market expectations for product and process innovation are growing. Mergers and acquisitions in many industries are at or near all-time highs. Complex global supply chains and highly distributed organizations are the norm.
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A Corporate Guide to Better Decisions through IT |
| By :SAP |
Published Date: Dec 01, 2007 |
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Learn how to make better decisions through IT: Efficiency is at the heart of your business goals—whether it is efficient operations, customer interactions, financial transactions, or human resources support. If your company is operating efficiently, you make faster, smarter decisions, respond quickly to market changes, reduce costs, and consistently meet performance standards.
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Benchmark Study 2007: The Future of Learning |
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Take an in-depth look at how employees use e-learning; when and where they do it; what specific skills e-learning has enabled them to develop; how these skills have been put into practice in the workplace; and whether the knowledge gained is widely shared.
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Cost Transparency for Business |
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Cost transparency in relation to IT consumption isn't just about showing which applications, physical resources or even individual users increase company's costs (although that can be valuable information). The real goal is to drive efficiencies throughout the whole business. This white paper offers some practical guidance on where to start.
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Can You Really Get ITIL Out of the Box? |
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You don’t have to be skeptic of the ITIL implementation promises. This paper from BMC Software examines the people, processes, and technology issues associated with getting ITIL up and running in your organization. It also demonstrates how you can obtain technology that addresses those issues and delivers a substantial portion of ITIL right out of the box.
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Creating a Culture of Performance and Value |
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The role of IT in many organizations has evolved from supporting the business to enabling the business — a shift that requires IT to transition from being mostly tactical and cost focused to being an enabler of the overall strategy and value focused. IT organizations that have successfully made this change have done so by among other things transitioning their culture from a reactive operationally focused caretaker of assets to a proactive strategically focused enabler of business value.
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Executive Guide to Understanding Business Requirements |
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This white paper is structured so that each page is its own "mini-white-paper" but each is also part of a total look at better structuring requirements documents, processes and content completeness. At the end of this paper is a one page "tear-out" summary which is both a shortened distillation of the content, and a diagnostic tool to start a peer discussion on your organization's performance.
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Results 1 - 25 of 222 matches |
Sort Results By : Published Date | Title | Company name |
