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Employee Performance

Key to assessing an Employee's Performance is the setting of objectives. A key element of the performance appraisal process should be reviewing how well the employee has performed in relation to objectives that have previously been set for them. For objectives to be useful, it is often said they should be SMART: Specific, Measurable, Achievable, Results orientated, Time framed

Results 1 - 25 of 35 matches Sort Results By : Published Date | Title | Company name
Raising the Bar for Training and Productivity with Web Collaboration
By :Citrix Online Published Date: Sep 25, 2007
Today's trainers are looking for a fresh approach to online training that lets them launch sessions easily, both proactively (in advance of learning) and reactively (as an educational need comes up). They need interactive online tools that let them deliver and collect feedback, tools that are simple to use for both instructors and attendees. And, always, they need to keep their eye on costs, because even as the need for training rises the budgets for doing so are often on the decline.
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Citrix Online
Talent Supply Chain Management
By :SAP Published Date: Jul 16, 2007
These survey findings will identify the industry-reshaping challenges that are compelling innovative professional services firms to improve the return on their investments in talent with a holistic, end-to-end, optimized process. From a recent independent survey of over 250 professional services firms this report highlights the outdated, internal processes professional services firms must modernize to make the most of their talent resources and grow their profits.
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SAP
Talent Management: The New Business Imperative
By :SAP Published Date: Jul 17, 2007
Savvy executives know that a talent shortage is coming, if it hasn't arrived already. Talent management, backed by strategic workforce planning, can help companies face this crisis. A report from Business Week Research Services and SAP.
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SAP
The Impact of Work Force Agility on Business Performance
By :SkillSoft Published Date: Nov 16, 2007
Agility is an issue that is becoming more and more prominent in businesses across industries. While it is a common goal, its meaning can be somewhat ambiguous. Depending on the context, agility can mean different things to different organizational units. But one common thread persists: the accelerating speed of change. Change is not only driving organizations to keep up and anticipate, but more so to be its catalyst in order to be competitively positioned.
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SkillSoft
Benchmark Study 2007: The Future of Learning
By :SkillSoft Published Date: Nov 01, 2007
Take an in-depth look at how employees use e-learning; when and where they do it; what specific skills e-learning has enabled them to develop; how these skills have been put into practice in the workplace; and whether the knowledge gained is widely shared.
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SkillSoft
Extending Reach and Ensuring Effectiveness of Leadership Development
By :SkillSoft Published Date: Aug 09, 2007
Leadership is an important element of organizational success. So, it is not surprising that many companies look for ways to extend the benefits of leadership development to more employees. Technology-based learning approaches such as online courses, books and video programs can be used effectively to develop employees at all levels.
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SkillSoft
Human Capital Management for the Public Sector
By :SAP Published Date: Oct 29, 2007
Discover how public sector agencies are shifting the focus in HR departments from transactional activities to performance with strategic human capital management. SAP solutions support this initiative, helping streamline processes, reduce costs, and optimize finite personnel resources.
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SAP
Microsoft Dynamics Role Tailored Business Productivity
By :Microsoft Published Date: Mar 01, 2007

Businesses don’t garner insights or make decisions. Businesses don’t close deals, invent new products, or find new efficiencies. People do. Companies excel when they empower their people to drive the business forward. But to see results, you also have to give your people the right tools, information, and opportunities—because success ultimately comes down to your people.


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Microsoft
CIPA - Keeping Students Safe on the Net
By :Cyberoam Published Date: Aug 17, 2006
Protecting students from the millions of sites that house pornography, adult chat rooms, violence & hacking can provide not just a safe surfing atmosphere to minors in schools and libraries, but also qualify the institutions for federal E-rate funding through compliance with CIPA - the Children's Internet Protection Act.
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Cyberoam
12 Secrets to Finding the Right Workforce Management System
By :IEX Published Date: Nov 02, 2006
This article outlines a structured decision making process. One that’s designed to help contact centers ensure the workforce management system they choose will meet all their requirements today and long into the future.
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IEX
4 Steps Toward Creating a Better Performance Management System
By :Halogen Software Published Date: Feb 01, 2007
Good performance management cannot be reduced to a "magical form," but instead is a process that provides feedback, accountability, and documentation for performance outcomes. It also helps employees to channel their talents toward organizational goals. This paper talks about 4 key areas of Employee Performance Management for your company to focus on.
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Halogen Software
Prevent Critical Data from Leaving your Company with Clean Separation
By :Avalere Published Date: Dec 12, 2006
Companies struggle with cleanly separating an employee, contractor or consultant with their company and critical information.  Avalere enables companies to review how information has been used prior to an employee’s departure in order to protect the company and the employee.
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Avalere
Performance Appraisal Software: Build It or Buy It?
By :Halogen Software Published Date: Nov 29, 2006
Thinking of building a performance appraisal system? Often, long-term consequences of building software systems internally are overlooked. Read this white paper for a cursory look at some of the actual costs involved.
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Halogen Software
Real Results Report: Companies Maximize eLearning Experiences with WebEx Training Center
By :WebEx Communications Published Date: Aug 07, 2007
Businesses around the world are learning new ways to optimize their training efficiency using on-demand web services. These companies use WebEx Training Center to reach and train a constantly growing number of employees and customers around the globe. Using WebEx, businesses can now educate anywhere, any time, without boundaries.
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WebEx Communications
Real Results Report: The True Opportunity of Online Learning
By :WebEx Communications Published Date: Nov 07, 2007
Those businesses that have actively fostered deployment of e-learning into all points of the enterprise are now in the enviable position of experiencing geometrically increasing levels of operational and strategic efficiency. And those corporate learning officers and training managers that went through the arduous process of developing a business case in support of e-learning are now key strategic players in their organizations.
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WebEx Communications
Real Results Report: WebEx Increases Productivity for the Enterprise
By :WebEx Communications Published Date: Dec 14, 2007
Enterprises around the world are discovering new ways to optimize business processes using on-demand web services. These businesses use WebEx online collaboration applications to reach, educate, and support a growing number of employees and customers. Companies can now collaborate anywhere, any time, without boundaries.
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WebEx Communications
Successfully Managing Remote Teams
By :Global Knowledge Published Date: Dec 20, 2005
Managing remote teams can be difficult for even the best manager. This white paper explains the challenges you will face and how to overcome them.
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Global Knowledge
Spyder Active Sports Acheives High Performance with OneNeck
By :OneNeck IT Services Published Date: Aug 24, 2007
When Spyder Active Sports offered to pay its IT outsourcing provider more money in return for more services, and the provider not only refused the offer but its service levels continued to go downhill, it was time to look for a new provider. It came down to three potential vendors, however, a number of factors lead Spyder to select OneNeck IT Services.
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OneNeck IT Services
The Visible Difference: Making Informed Decisions with Workforce Management
By :IEX Published Date: Nov 02, 2006
Contact centers that have made the leap from spreadsheet-based tools for forecasting and scheduling to an automated workforce management system know the difference is night and day. Whether or not your organization has transitioned from spreadsheet-based tools to automated workforce management, this paper will give you a peek into how advanced systems can help you see what is truly going on in your center.
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IEX
The Need for Effective Event Management
By :GFI Published Date: Jan 02, 2007
This white paper shows where GFI EventsManager fits in this picture and how it is an invaluable asset in the corporate toolbox.
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GFI
We've Got to Have a Meeting. How Do We Ensure that It Is Productive?
By :Global Knowledge Published Date: Dec 20, 2005
A meeting will only be successful if it is managed effectively. Learn the four stages of meeting management and how to utilize each properly.
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Global Knowledge
Workforce Management for Skills-Based Routing: The Need for Integrated Simulation
By :IEX Published Date: Nov 02, 2006
Skills-based routing allows contact centers to route different types of calls — for example sales, service, and payment processing — to the agents who have the skill necessary for that call. Get this whitepaper now and read why a true skills-based routing approach must consider the actual logic of the ACD routing rules and efficiencies from multi-skilled agents using an integrated simulator to return accurate forecasts, and efficient schedules.
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IEX
Achieving Lean Success: A Holistic Approach
By :Infor Published Date: Jan 18, 2007
Over the past decade, the concept of lean manufacturing production has gone through a dramatic evolution from an obscure and isolated practice to a mainstream, extensively publicized methodology that is well known throughout the manufacturing and supply chain industry. Download white paper to learn more.
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Infor
Agent Self Service Pros & Cons: Overcome the Cons and Treat Everyone Like a Pro
By :IEX Published Date: Nov 02, 2006
Learn how a self-service approach to contact center workforce management can pay significant dividends in short order, and provide a key differentiator for a workplace in a competitive market.
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IEX
An Executive's Guide to Cutting HR Costs
By :TriNet Published Date: Mar 12, 2007
Download this insightful Executive's Guide now and learn the four keys to minimizing human capital expenses which are vital to cutting HR costs.
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TriNet
 
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Using Virtualization to Maximize Your IT Environment
The business of managing IT infrastructures has reached a crossroads. The number of global players is shrinking through mergers and acquisitions while the playing field, also known as the customer’s IT environment, has become exceedingly complex and difficult to manage. This working paper presents CA’s corporate and technology strategy behind appropriate virtualization management positioning and commitments as an important element in preparation for the move toward that model in your IT environment.

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