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Web Service Management

Web Services are software systems designed to support interoperable machine-to-machine interaction over a network. This definition encompasses many different systems, but in common usage the term refers to those services that use SOAP-formatted XML envelopes and have their interfaces described by WSDL. For example, WS-I only recognizes Web services in the context of these specifications.
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White Paper Published By: IBM     Published Date: Aug 20, 2013
When 83 percent of online consumers participate in social media, it is no surprise that, like bees to honey, marketers are following suit. According to a recent IBM® Unica® survey of marketers, 47 percent of respondents say they currently use social media marketing tactics; in North America, that number jumps to 58 percent. Yet, for all the rush, many marketers are wondering, “where’s the gold?” The IBM Unica survey found that 48 percent of marketers admit that their social media marketing efforts are totally siloed, frustrating their attempts to create richer customer relationships.
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social media, social media analytics, marketing analytics, marketing data, crm
    
IBM
White Paper Published By: IBM     Published Date: Aug 20, 2013
In many ways, today’s web marketers are like blindfolded shop-keepers. They might have a general understanding of their customers’ needs, based on site analytics and other data sources, but they do not see what their actual customers are doing across channels. Hence, they miss numerous sales and marketing opportunities—online and off. Whether your shop is real, virtual, or a combination of the two, the more complete your customer vision, the greater the value you can provide to them and the greater value they will deliver to your bottom line.
Tags : 
personalization, real time personalization, web personalization, marketing, web experience
    
IBM
White Paper Published By: IBM     Published Date: Aug 20, 2013
Decisions, decisions. They can make or break marketing success. Yet as customers and channels grow more complex, so does decision-making. As choices multiply, marketing becomes more challenging than ever. The days when marketers could rely strictly on good judgment and business acumen are past. Technology for decision and process automation gives marketers a decided edge in making spot-on decisions that match individual customers to the best message, on a scale of millions. The process of Decide builds on customer data collection and analysis, and positions your organization for profitable engagement with your Generation C connected customers. It plays an essential role in Enterprise Marketing Management (EMM) along with the processes of Collect, Analyze, Deliver and Manage.
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enterprise marketing management, customer marketing, customer communication, interactive marketing, emm
    
IBM
White Paper Published By: IBM     Published Date: Aug 01, 2012
Discover how using predictive analytics can help your company convert prospects and cross-sell to existing customers. The campaign optimization capabilities provided with predictive analytics offer an unprecedented level of targeting and coordination across all channels - quickly resulting in decreased costs and increased revenue.
Tags : 
ibm, marketing, technology, campaign profitability, predictive analytics
    
IBM
White Paper Published By: IBM     Published Date: Jul 13, 2012
Read through this essential resource to uncover the benefits of a cloud-based approach to disaster recovery. Don't put your enterprise at risk by practicing DR methods that require you to compromise.
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ibm, technology, cloud computing, organizations, virtualizing
    
IBM
White Paper Published By: IBM     Published Date: Jun 22, 2010
Learn how the IBM WebSphere Portal can help extend the value of your System z platform to the web. Download this free white paper from IBM today!
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ibm websphere, system z, mainframe, ibm, web 2.0
    
IBM
White Paper Published By: IBM     Published Date: Feb 03, 2010
This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation.
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ibm ep, empowering people, service provider, collaboration, web 2.0 environment
    
IBM
Live Event Published By: IBM     Published Date: Aug 28, 2009
Use the IDS Low Administration ROI tool to assess potential savings and expenses in deploying IBM Informix Dynamic Server 11.
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roil, ibm, ibm informix dynamic server, minimize administration time and cost, assess potential savings and expenses
    
IBM
White Paper Published By: IBM     Published Date: Aug 25, 2009
Facing tough IT decisions? Get insight from midsize businesses like yours.
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opinion research corporation, midmarket, ibm, midsize companies, it infrastructure
    
IBM
White Paper Published By: IBM     Published Date: Jan 13, 2009
Many dashboards have limitations that can make it difficult for businesses to provide value beyond the executive level. But with IBM portals, you can create a foundation to build more effective active dashboards. This executive brief shows how next-generation dashboards can provide a competitive advantage by helping improve flexibility and decision-making.
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ibm, portal technologies, dashboards, ibm portals, dashboard trends
    
IBM
White Paper Published By: IBM     Published Date: Dec 12, 2006
This paper gives the reader an overview of the functionality of IBM's WebSphere Customer Center, and explains why IBM is the strategic partner that more Fortune 500 companies select as their strategic platform for Customer Data Integration.
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cdi, customer data integration, data management, data integration, customer service
    
IBM
White Paper Published By: IBM ILOG.     Published Date: Oct 26, 2009
This case study will showcase the challenges of clinical trial data management, but the highlighted techniques are applicable to any business needing smart, dynamic and adaptive Web-based user interfaces.
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brms, business logic, business rules, claims management, data management
    
IBM ILOG.
White Paper Published By: Infor     Published Date: Apr 19, 2007
To all but the savviest technologists, today's typical Web-architected enterprise product diagram is a confusing jumble of acronyms and buzzwords and pledges of "true enterprise wide" deployments. Separating the hype from reality is critical for end-users to select enterprise products that deliver the full benefits of true enterprise Web deployment.
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enterprise software, deployment, web deployment, architecture, j2ee
    
Infor
White Paper Published By: Integration New Media     Published Date: Apr 01, 2008
Librarians looking to build electronic libraries face numerous challenges. This new white paper by Integration New Media provides a summary of best practices for building an eLibrary. From defining your audience and content requirements, through to choosing a technology solution that makes sense for your use cases, this paper will provide a strong checklist of items to consider. The paper also looks at the three types of users and the key elements of designing the user experience for your eLibrary.
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inm, integration new media, online library, elibrary, best practices
    
Integration New Media
White Paper Published By: Integration New Media     Published Date: Apr 01, 2008
This new white paper by Integration New Media provides marketing agencies and multimedia developers with a strong foundation of information about Rich Internet Applications (RIAs). From basic definitions through to technology explanations, this white paper is a must-read for those looking to embrace new technologies to satisfy their clients’ growing needs.
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multimedia, ria, rich internet applications, web development, inm
    
Integration New Media
White Paper Published By: Interactive Intelligence     Published Date: Oct 03, 2011
Richard Snow at Ventana Research and Jason Alley of Interactive Intelligence provide insight into the issue of control for those considering moving their contact center to the cloud.
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interactive intelligence, cloud computing, control, technology, contact center
    
Interactive Intelligence
White Paper Published By: Internap     Published Date: Sep 19, 2011
Download this complimentary white paper for a detailed exploration into how scalable density designs can extend the life of your colocation investment and improve the TCO of your colocated solutions and infrastructure.
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internap, data center, scalable density, tco, colocation
    
Internap
White Paper Published By: Internap     Published Date: Sep 19, 2011
Is your IT Infrastructure reaching its limits? Read this eBook today to learn how leading enterprises have leveraged Internap's services to gain a competitive edge.
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internap, connectivity solution, colocation, infrastructure, application integration
    
Internap
White Paper Published By: Iron Speed     Published Date: Aug 21, 2009
See how Iron Speed Designer builds database forms, and reporting applications for .NET without hand-coding. Quickly create feature-complete custom applications that integrate Web pages, controls, data access, validation and security.
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.net, software development, reporting, application development, ironspeed
    
Iron Speed
White Paper Published By: Kingston     Published Date: Feb 15, 2011
Learn how to balance the positive and negative effects of memory utilization in virtual infrastructures to better handle system workload and priority--while improving server utilization
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virtualization, memory overcommitment, memory performance, memory reclamation, vmware
    
Kingston
White Paper Published By: LANDesk     Published Date: Dec 08, 2009
This report created by the Service Desk Institute and sponsored by LANDesk provides an insight into the UK IT Support Industry by examining the core of any organisation - the Service Desk. The study covers a wide range of issues from technology and metrics through to training and salaries.
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avocent, service desk, help desk, landesk, benchmarking
    
LANDesk
White Paper Published By: LANDesk     Published Date: Aug 26, 2009
Service management solutions have the potential to return very significant hard-currency ROI. Successful implementations dramatically improve decision accuracy, enhance productivity, increase operating efficiency and reduce operational risk by providing comprehensive context for a wide range of management decisions.
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avocent, itsm, it service management, itil, integration
    
LANDesk
White Paper Published By: LANDesk     Published Date: Mar 23, 2009
Peters' and Waterman's well-known book 'In Search of Excellence', a study of some of the most well-managed companies in the United States at that time, was one of the best-known business books of the 1980s. In the book, the authors identified eight common themes which they argued were responsible for the success of the included corporations. These attributes included hands-on management, centralized values accompanied by entrepreneurial productivity, and focusing on the core business (sticking to the knitting).
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itsm, it service management, it management, business management, avocent
    
LANDesk
White Paper Published By: Lexmark     Published Date: Jun 02, 2014
A UBM Techweb white paper on how point-of-service employees are vital for nurturing existing customers and bringing in new ones.
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pos, lexmark, mps, point-of-service, customer relationship management
    
Lexmark
White Paper Published By: Lexmark     Published Date: May 28, 2014
A UBM Techweb white paper on how point-of-service employees are vital for nurturing existing customers and bringing in new ones.
Tags : 
pos, lexmark, mps, point-of-service, customer relationship management
    
Lexmark
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