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Customer Relationship Management

Customer Relationship Management (CRM) covers methods and technologies used by companies to manage their relationships with clients. Information stored on existing customers (and potential customers) is analyzed and used to this end. Automated CRM processes are often used to generate automatic personalized marketing based on the customer information stored in the system.
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Webinar Published By: Oracle     Published Date: Dec 13, 2011
Tune in to hear a panel of sales experts share their best practices for improving sales results.
Tags : 
on demand, oracle on demand, instant gratification, crm, customer relationship management
    
Oracle
Webinar Published By: Oracle     Published Date: Dec 13, 2011
Find out how Oracle On Demand provides all of the business features that users need plus the instant gratification they demand
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on demand, oracle on demand, instant gratification, crm, customer relationship management
    
Oracle
Webinar Published By: Oracle     Published Date: Dec 13, 2011
Watch this video to gain a rapid overview of some of the most critical actions you can take in your organization to increase CRM user adoption.
Tags : 
crm, adoption, sales, actions, user adoption
    
Oracle
White Paper Published By: Oracle Global Marketing     Published Date: Nov 16, 2011
In this white paper, find out more about Right Channeling and how it can benefit your organization.
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contact center software, instant answer agent, intelliresponse, oracle, right channeling
    
Oracle Global Marketing
White Paper Published By: Oracle Global Marketing     Published Date: Nov 16, 2011
Learn how to meet expectations on the evolving consumer journey through the cross-channel commerce landscape of today, driven by technical trends.
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ecommerce, business research, enterprise technology, it solution, retail applications
    
Oracle Global Marketing
White Paper Published By: Oracle Global Marketing     Published Date: Nov 16, 2011
This whitepaper takes a look into opportunities for organizations to provide a superior experience focusing on integrating a CRM eCommerce solution.
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ecommerce, business research, enterprise technology, it solution, retail applications
    
Oracle Global Marketing
Case Study Published By: OrderDynamics     Published Date: Dec 08, 2008
OrderDynamics provides an example of it helped a high growth brand deliver a superior online shopping experience for its consumers while maintaining flexibility and control over their web design.
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orderdynamics, balmshell, customer service, ecommerce, enterprise applications
    
OrderDynamics
Case Study Published By: OrderDynamics     Published Date: Dec 08, 2008
Learn how an online retailer uses OrderDynamics’ on-demand eCommerce platform to forge customer loyalty and drive significant sales through its customer base.
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orderdynamics, customer loyalty, curly hair solutions, online advertisement, pay per click
    
OrderDynamics
Case Study Published By: OrderDynamics     Published Date: Dec 08, 2008
OrderDynamics provides a real world example of how its on-demand eCommerce platform automates fulfillment activities, keeping costs down, and Customer satisfaction up.
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orderdynamics, esourcenutrition, ecommerce, warehouse automation, enterprise applications
    
OrderDynamics
White Paper Published By: OSF Global Services     Published Date: Feb 03, 2011
You've selected your CRM software. Now what? This white paper offers guidance on how to choose the CRM implementation service provider best suited to small and midsized businesses.
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crm implementation, crm integration, installing a crm, implementing a crm, customer relationship management
    
OSF Global Services
White Paper Published By: Perimeter     Published Date: Jul 17, 2007
Download this free paper about read about identity protection services and how it can help fortify the trust that customers place on their Financial Institutions.
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financial institution, privacy, consumer, consumer privacy, data protection
    
Perimeter
White Paper Published By: PitneyBowes     Published Date: Sep 29, 2010
Our recent survey of business-to-business (B2B) companies across the UK, France, Germany and the USA reveals that TransPromo is moving from a much-talked-about projection to a widely implemented reality.
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pitney bowes, b2b communications, transpromo, transactional mail, customer relationship
    
PitneyBowes
White Paper Published By: Pivotal CRM     Published Date: Dec 21, 2007
In this paper, learn how with the right CRM solution, information workers can increase productivity, improve customer service, and boost collaboration, while the business simplifies complex processes, increases sales, and reduces costs.
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information worker, crm, microsoft, office, customer relationship management
    
Pivotal CRM
White Paper Published By: Pivotal CRM     Published Date: Dec 21, 2007
For more than a decade, Pivotal CRM has been the choice of Microsoft-centric organizations that want the flexibility to model their specific business practices within their customer relationship management system. The Pivotal CRM product line leverages the Microsoft technology stack to provide usability and productivity advantages through integration to Microsoft Office, and more.
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pivotal, crm, customer relationship management, microsoft, partner
    
Pivotal CRM
White Paper Published By: Plantronics     Published Date: Mar 09, 2015
This whitepaper gives you the key 10 steps will provide you with a framework for planning, deploying and enhancing the audio element of your communications strategies.
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voice tools, communications tools, communications strategies, unified communications, uc devices
    
Plantronics
White Paper Published By: Plantronics     Published Date: Mar 09, 2015
This guide provides information on how to make the business case for using headsets throughout your organisation.
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benefits of headsets, headsets, using headsets, advantages headsets for business, mobile computing
    
Plantronics
White Paper Published By: Plantronics     Published Date: Mar 09, 2015
This Guide takes you through the three pillars of SoundScaping and shows you how to optimise smarter working by applying the Acoustic Intelligence Framework.
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acoustic intelligence, soundscaping, smarter working, acoustic intelligence framework, acoustic challenges
    
Plantronics
White Paper Published By: Polycom     Published Date: May 12, 2015
Discover how FSIs embed collaboration into business workflows to learn about customers and connect with them in more meaningful ways.
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polycom, enterprise, collaboration, fsi, customer
    
Polycom
White Paper Published By: Polycom     Published Date: May 12, 2015
Whitepaper dealing with customer trust deficit. Those FSIs who are willing to work for the customer by transforming into customer centric experiences are poised to leapfrog ahead of their competition.
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polycom, enterprise, collaboration, fsi, compliance
    
Polycom
White Paper Published By: Polycom     Published Date: May 12, 2015
For FSIs to keep up and truly connect with the modern customer, they must build a platform for a connected ecosystem right away.
Tags : 
polycom, enterprise, collaboration, fsi, compliance
    
Polycom
White Paper Published By: Polycom     Published Date: May 12, 2015
Hereís a useful grid to see where top FSIs are going virtual to build a collaborative workplace, using HIVEs to improve customer relationships and business workflows.
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polycom, enterprise, collaboration, fsi, compliance
    
Polycom
White Paper Published By: Polycom     Published Date: May 12, 2015
To build deep relationships across a distributed network of consumers without skyrocketing costs, FSIs are turning to Highly Interactive Virtual Environments (HIVEs).
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polycom, enterprise, collaboration, fsi, compliance
    
Polycom
White Paper Published By: Polycom     Published Date: May 12, 2015
Infographic featuring ten pieces of advice for successfully addressing issues with compliance, customers, competitiveness, and complexity.
Tags : 
polycom, enterprise, collaboration, fsi, compliance
    
Polycom
White Paper Published By: Polycom     Published Date: May 12, 2015
Brief exploring the challenges of compliance, customers, competition, and complexity in the financial services industry and giving tips.
Tags : 
polycom, enterprise, collaboration, fsi, compliance
    
Polycom
Case Study Published By: Port25 Solutions     Published Date: Mar 23, 2012
Find out how PowerMTA from Port25 Solutions, Inc., helps MailChimp deliver over 25 Million emails daily.
Tags : 
smtp server, mta, email server, mail server, email infrastructure
    
Port25 Solutions
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