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Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
White Paper Published By: Proofpoint
Published Date: Apr 22, 2010
Learn more about Proofpoint Encryption, Proofpoint's easy-to-deploy and easy-to-use policy-based email encryption solution and why email encryption is a critical component of today's email security solutions.
This white paper also describes Centrify DirectSecure's innovative, software-based approach to deploying a peer-to-peer IPsec solution that can dynamically isolate cross-platform systems and enable end-to-end encryption of data in motion.
White Paper Published By: PC Mall
Published Date: Mar 27, 2012
IBM's enterprise content management solutions are designed to help users dramatically reduce the costs associated with producing, storing and retrieving content and can also help mitigate risk associated with managing information appropriately.
Webinar Published By: IBM
Published Date: May 30, 2008
With open, flexible Web 2.0 technologies from IBM, organizations from all over the world are adding a new dimension of imagination and innovation with these advanced collaborative tools. Learn how you can benefit from social software and team-based collaboration that is helping companies to ride the Web 2.0 wave to collaborative freedom.
White Paper Published By: QlikTech
Published Date: Aug 27, 2013
There is an incredible amount of interest in the topic of Big Data at present: for some organisations its use is an operational reality, providing unprecedented ability to store and analyse large volumes of disparate data that are critical to the organizationís competitive success. It has enabled people to identify new opportunities and solve problems they havenít been able to solve before.
Download this whitepaper to learn more.
White Paper Published By: MASERGY
Published Date: Jul 20, 2007
Organizations of all sizes are evolving to an enlightened, business-focused method of choosing network services and service providers called Total Customer Experience (TCE). This white paper describes the evolution toward a TCE approach and the benefits and clarity that TCE brings to the marketplace.
White Paper Published By: VMware, Inc
Published Date: Dec 05, 2013
For this white paper, IDC performed an in-depth analysis of the business value of VMware View, defined as the expected ROI associated with the use of the solution as a platform for the targeted deployment of a virtual desktop infrastructure.
Software Download Published By: Dell Software
Published Date: Jul 24, 2012
Quest Workspacetm Privilege Manager lets IT administrators grant selected privileges to users so they can update their own PCs, reducing help desk calls while maintaining a secure network. Elevate and manage user rights quickly and precisely with our Validation Logic targeting technology. Use privilege elevation rules from the Privilege Authority Community Edition, or create your own rules and allow administrator-level access to only the applications, Windows processes and ActiveX controls you deem safe.
White Paper Published By: Vendor Guru
Published Date: Dec 21, 2007
Small and medium businesses (SMBs) continue to fuel demand for customer relationship management (CRM) systems, and more software firms are stepping up to offer appropriate technologies. SMBs, defined as companies with 1,000 or fewer employees, are searching for CRM solutions that will allow them to satisfy customers, control costs, and comply with various government regulations. But when choosing CRM software, it’s important to keep in mind that the needs of small and medium businesses aren’t always the same.
White Paper Published By: Bomgar
Published Date: Mar 04, 2008
Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.
White Paper Published By: IBM
Published Date: Nov 13, 2008
To grow your subscriber base, reduce churn and control costs, it is imperative that you achieve and maintain a deep understanding of the customer experience throughout your organization. This white paper highlights IBM Tivoli® Netcool® Service Quality Manager Service Solutions — how it can change the way telecommunications providers are taking new services to market and helping to crystallize.
Webinar Published By: IBM Software
Published Date: Jul 06, 2011
Harish Grama updates us on how IBM Rational leverages its own tools to add value to the Rational business strategy and succeeds in measured improvements in software delivery through effective organizational collaboration, automation, and reporting.
This paper has tried to help those who are trying to gain commitment via a simple six step set of actions. Following these will greatly increase your chances of opening the right doors and keeping them open.
White Paper Published By: BrightCove
Published Date: Dec 12, 2008
With the explosive growth of online video, many marketers are experimenting with a variety of distribution strategies. Discover how you can quickly, easily develop the right distribution strategy for your online video content. The right distribution strategy can increase traffic to your website, build a more widely known and influential brand, and tap into previously unreachable customer bases.
Businesses around the world are learning new ways to optimize their training efficiency using on-demand web services. These companies use WebEx Training Center to reach and train a constantly growing number of employees and customers around the globe. Using WebEx, businesses can now educate anywhere, any time, without boundaries.
Health services organizations around the world are discovering that they can optimize business strategies while protecting patient records. These companies use WebEx online applications to reach and support a growing number of employees and customers. They also follow HIPAA mandates using WebEx secure connections that encrypt all content. This content is never uploaded to any WebEx server, ensuring the highest level of data security and confidentiality.
Those businesses that have actively fostered deployment of e-learning into all points of the enterprise are now in the enviable position of experiencing geometrically increasing levels of operational and strategic efficiency. And those corporate learning officers and training managers that went through the arduous process of developing a business case in support of e-learning are now key strategic players in their organizations.
Enterprises around the world are discovering new ways to optimize business processes using on-demand web services. These businesses use WebEx online collaboration applications to reach, educate, and support a growing number of employees and customers. Companies can now collaborate anywhere, any time, without boundaries.
Webinar Published By: Ariba
Published Date: Oct 07, 2010
Watch this two-minute video to reveal three key strategies that many companies, including 15 of the 20 most profitable Fortune 100 companies, are employing to realize even more savings from their procurement process.
White Paper Published By: IBM
Published Date: Nov 06, 2006
This IBM white paper posits that most enterprises have yet to realize the full value of convergence and explains why the real promise of IP networks lies in converged applications. It goes on to explain how IP convergence can build real business value for today's busy contact centers.
White Paper Published By: IEX
Published Date: May 27, 2008
Since the cost of staffing in most call centers is between 60 and 70 percent of the total budget, the incremental benefits of selecting the best solution for your operation and implementing it successfully are significant. Companies in the market for a workforce management tool today face a mind-boggling array of choices. Automated workforce management systems range from quite simplistic to highly complex, with a wide range of price tags to match. This paper will help contact center managers navigate the choices.
White Paper Published By: IBM
Published Date: Apr 17, 2009
Integrate facilities and IT. Realize the value of the green data center.As data center costs continue to rise, green is the word of the day. What it means is cost savings through consolidation and lower energy usage, as this white paper shows. See the role energy consumption plays in today’s data centers, and how IBM Tivoli® solutions can help optimize energy use.