Knowledge Management

Have you adjusted your data retention policies and electronic discovery procedures to comply with the new Federal Rules of Civil Procedure (FRCP)? Learn how email archiving can help you with these electronic discovery requirements.

The implementation of an information strategy is critical to your organization's business success and key to sustaining your competitive advantage. IBM’s Information Agenda has been specifically designed to help. Philip Howard of Bloor Research has helpful insights on getting started.

Many organizations have no policies in place for retaining, managing, and purging documents. This paper looks at some of the basic components of a document strategy—retention, management, and destruction—and highlights some of the current compliance drivers that make it all necessary.

This Forrester infographic illustrates intriguing meeting and business communication behaviors around the globe.

Discover the power of the Social Intranet and how businesses today can work smarter, not harder. Learn how to increase work productivity and drive revenue through enterprise collaboration and communication.

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Email has become THE mission critical application for businesses large and small. As a growing business continually striving to increase productivity, collaboration and corporate success, you understand the important role that Microsoft Exchange Server plays in any profitable business. Small and mid-size businesses alike see the productivity benefits of utilizing an enterprise-class solution but since many do not have the financial or human resources to bring it in house, more and more of them are turning to a hosted solution.

This white paper is intended to share some of those lessons learned and suggesting ways you can achieve success by avoiding the most common pitfalls. But before we talk about the typical mistakes in creating a Service Catalog, let’s briefly review its purpose.

A proven framework for delivering business alignment and implementing best practices for IT service management.

This white paper outlines the limitations of proxy cache networks, presents the attributes and benefits of an ideal solution, and suggests that BitGravity has designed a content delivery system that addresses the needs in marketplace at an affordable price.

There has been an increased interest in companies adopting Managed Print Services to improve efficiency and reduce costs. Industry analysts have produced substantial amounts of material on the benefits and reasons why one should go down this road... but have they been listening to vendors too much?

This white paper presents the results of a commissioned study conducted by Forrester Consulting on behalf of Microsoft Corporation to help IT organizations considering adopting the 2007 Microsoft® Office system anticipate the impact of the new Microsoft Office Fluent™ user interface on their end users.

To the casual observer, aircraft manufacturer Airbus UK and pharmaceutical giant GlaxoSmithKline (GSK) wouldn't appear to share a lot of common ground. Some would say that the worlds of building airplanes and producing the next blockbuster wonder-drug are light years apart. A closer look shows that these two organizations are more similar than one might initially think.

This white paper shows where GFI EventsManager fits in this picture and how it is an invaluable asset in the corporate toolbox.

With demand for freight transportation services continuing to grow faster than GDP growth in Europe, the logistics industry has structured itself around the provision of very specific value-added services beyond just transportation. Many logistics companies are vying to capture new opportunities in the area of value-added services. Find out how in this IDC paper.

Despite the ease and enthusiasm with which knowledge workers have embraced Web collaboration, user-driven integration can only go so far. It is imperative that CIOs take control of their collaboration deployments now and weave collaboration solutions deep into the fabric of their business processes and enterprise software strategies.

Production print and mail organizations now have more ways to cut costs, drive revenue and connect with customers.

The lack of trusted information - information that is accurate, timely and relevant - is on the minds of CEOs and senior executives around the world. The cost and complexity of managing increasing volumes of data and content, combined with the need to provide trusted information to every user for every transaction, is driving CIOs to rethink their approach to information delivery.

Customers that wish to incorporate the power of the Oracle Live Help On Demand solution into their corporate Facebook pages are typically looking to do more than just place a static live chat or click-to-call button.

Why is it important to align the groups responsible for your critical business processes and your data management efforts? Learn how to create a partnership between business and IT to deliver higher value to your business.

This research note identifies the key trends, the video-enabled business applications that enterprises need to implement now, and describes how to develop a video strategy. Knowing how video is currently being used will help managers identify use cases, understand what users need to get their jobs done, and choose the right solutions for their enterprises.

Get this webcast to discover a customer relationship management (CRM) solution that works the way you do, the way your business does, and the way technology should. We explore how Microsoft Dynamics CRM delivers a familiar Microsoft Office Outlook interface to create a productive work environment. We also illustrate the powerful workflow and integrated reporting capabilities in Microsoft CRM that help you drive business processes and results.

In this final piece on server virtualization and SSD, Storage Switzerland discusses the power of performance, specifically, the dramatic impact that latent-free storage can make on the virtual environment. Read on to find out more!

3 secrets behind aligning employees to company strategy -- Download this white paper to learn 3 ways to align and engage employees with social software.

Today, stakeholders and projects pepper the globe. Successfully navigating the project lifecycle - from risk management and estimating to managing scope and facilitating knowledge transfer - now requires a different recipe.