eBusiness

Working with CVSI to deploy IBM Tivoli, BladeCenter and System Storage technologies

This paper explores the dilemma of looking into retention rates and customer profitability and offers a solution to this dilemma. You'll also learn how to increase customer loyalty and retention while increasing revenue.

Access this white paper to learn how by employing technology to surmount the challenges of globalization, manufacturers can expand their businesses profitably to incorporate new markets, new levels of innovation and new revenue streams.

This new white paper by Integration New Media looks at the benefits achieved through adding richness to eCommerce sites, with an emphasis on the impact that this change can have on a retailer’s bottom line. In addition, it presents samples of successful integrations and options for moving forward that leverage current technology, providing retailers with the biggest bang for the smallest investment.

Tablet computing is one of the fastest growing categories of consumer electronics, led by the Apple iPad. This buzz is leading many businesses to explore new uses for tablet computers, and some devices are finding their way into evaluation trials on forklifts and other vehicle applications in the distribution center. This white paper compares ruggedized enterprise tablets to purpose-built vehicle mount computers, and addresses mounting, survivability, power, compatibility, and cost considerations between the two product categories.

This paper explores how Appliance-based Software Delivery (AbSD) provides a better alternative to both software and Software as a Service (SaaS).

The Web experience is changing for consumers. While the National Retail Federation reports that over 90 percent of customers research products on the Web before purchasing, a single product photo and description is not enough to close the sale. Through broadband, with Flash and JPEG product images, retailers are providing information to potential customers which will improve the likelihood of closing the sale.

Learn how to balance the positive and negative effects of memory utilization in virtual infrastructures to better handle system workload and priority--while improving server utilization

Software as a service (SaaS) is an application delivery model where a software vendor develops a web-native software application and hosts and operates the application for use by its customers over the Internet. One of the biggest distinctions about this business model is that customers do not pay for owning the software itself but rather for using it.

Businesses today are increasingly looking to the Web to streamline processes and maximize resources. Thus, an eCommerce solution that enables you to leverage existing processes and systems is the key to harnessing the power of the Web.

Read Cloud Services Brokerage for DummiesŪ to learn about the state of cloud computing today, how CSBs add business value, what's important to think about when considering a CSB, and predictions about what's to come.

In this whitepaper, we describe how executive and IT management can get and maintain control of their company's data architecture to help meet business objectives. We describe the relationship between data integration projects and data architecture concepts and practices. We describe how the business planning and IT development processes that direct and leverage data integration projects depend on tooling. We describe breakthrough ways in which data architects, business analysts, programmers, and business users can collaborate to address their organization's pressing business challenges.

Learn how to improve customer experience and transform visitors into repeat customers by: * Customizing your video player to match your brand * Making your video shareable with unique URLs * Deploying video without increasing costs * Using web acceleration to improve video performance

iS3, creator of the award winning anti-spyware technology STOPzilla and other solutions, needed a more nimble and efficient way to support prospects and customers. Download this case study to read how iS3 utilized an innovative chat solution to streamline its customer service, reduce response time and increase productivity - all at a more than 70% savings to their previous solution in the first year alone.

This brief case study illustrates how Sling Media's transition to a remote support solution with web-based chat realized a substantial cut in session times and an increase in customer satisfaction.

Meineke Car Centers, Inc. is a franchised automotive service business. Meineike switched to using LogMeIn Rescue and saved time, reduced costs, and improved customer satisfaction. Read to find out how!

As you will see, live chat excels at both problem solving and providing product information, the bane of most shoppers' existence. Shoppers rely on it for everything from questions prior to purchase, errors in the checkout process, and post-order follow-up.

This brief case study illustrates how Ceridian has improved customer training and first call resolution rates, which has resulted in a decrease in call center volume and an increase in their customer satisfaction rates.

Offshoring Is a Cost Effective Solution to Your IT Needs

In a free audio/video Webcast with MarketingSherpa’s Anne Holland, learn valuable, tested B-to-B marketing tips, including how to stop spending too much on SEM while making your remaining SEM budget work harder... how to make prospects pay attention to your content... the key difference between case studies and success stories... when—and why—you should consider removing the registration page... and more.  Don’t miss these proven tips—watch the free 30-minute Webcast now.

In this free 15-minute podcast, Laura Ramos of Forrester Research explains how B2B marketers can leverage Web 2.0.  Listen at your desk or on the road and discover: how to enhance marketing ROI by driving real engagement and dialog ... how to reach key decision-makers ... reasons behind the move from demand generation toward more organic demand management ... and more.  Understanding Web 2.0 tactics is a must for B2B marketers who want to compete.  Find out why; listen to this free podcast now.

Hear how Amazon Web Services Evangelist Jeff Barr, Mashery and others are finding success by intelligently building applications for the Amazon Web Services cloud platform.

Read this white paper and learn how Comcast, Expedia and USA TODAY capitalized on the API opportunity.

According to recent surveys, employee social networking is growing rapidly. Learn the pros and cons of employee social networking, from creating business development opportunities to just goofing off. Also, learn how social networking is raising new challenges for enterprise security, and the distinct advantages of implementing MessageLabs Web Services.

This white paper walks through the key areas of a financial management solution so when you are evaluating current and future financial management software, you are prepared to avoid challenges and maximize your investment.