eBusiness

This white paper explores the benefits and ROI of online training and takes an in-depth look at how two innovative companies successfully implemented Web-based training.

Customers enjoy buying and receiving gift cards. The new challenge is for retailers to provide gift cards that mesh with the way customers want to use the cards. Many early systems cannot efficiently support the changes in demand.

This paper explores what cross-channel transparency looks like through the consumer's eyes, the costs retailers incur by maintaining the status quo, and key steps retailers need to consider as they undertake cross-channel initiatives.

Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This chart compares the 19 leading CRM products in the market today.

Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This chart compares the 19 leading CRM products in the market today.

Long ago dubbed the 'killer app', email marketing has now reached the height of its potential and is poised to assume its place as the medium of choice for maintaining customer relationships. In fact, despite the threat of spam, marketers are continuing to turn to email marketing initiatives - with impressive results. Email marketing continues to be the most affordable, efficient and personalized way to connect with clients and future prospects.

Social media - online sites like blogs and discussion boards where consumers create and share information and opinions directly with each other - are beginning to affect brands. Download this white paper now to understand the importance of a social media strategy, and how to make the case to management.

This white paper summarizes the status of current trends in public relations and provides PR professionals with recommendations for actions to take in 2007 to begin to evolve their communications strategies and tactics.

This Executive Brief sheds light on the risk of cybercrime by profiling several "generations" of cybercriminals over time, and pointing out how the criminals, their methods and motivations have evolved.

Media coverage of Second Life typically favors the opinions of industry analysts and naysayers. All too often, the concerns of regular users are overlooked. In October 2007, as part of a larger survey, we asked more than 800 Second Life residents what advice they would give to real-world organizations establishing a presence in Second Life.

A help desk is a very helpful customer service tool for businesses operating a website online. Doing business online creates a distance between the business and the customer. Customers are not dealing with a person face-to-face anymore. This makes being quick to respond to customer issues very important and that is where a help desk comes in.

This white paper explains the 12 criteria that allow you to identify and select the solution that will meet these expectations.

F5 is a worldwide Oracle Certified Partner, a proud member of Oracle Partner Network (OPN), and works closely with Oracle on the development and refinement of their Maximum Availability Architecture (MAA). Oracle E-Business Suite is a fully integrated, comprehensive suite of business applications for the enterprise. In fact, Oracle is one of F5’s largest customers, providing application delivery networking to Oracle.com, and all of their internal and external enterprise applications for Oracle employees worldwide.

Convert your databases into useful geospatial information in a snap! Interactive area maps of the world, USA, Canada, states, counties and more!

This brief will help you understand how the functions link together, help reduce the overwhelm and highlight where you can realize the most value.

Online retailers are always on the lookout for ways to improve the online shopping experience and stay ahead of the competition. Adding consumer product reviews is one such way. As part of the analysis of the Spring 2007 edition of the Top 100 Online Retail Satisfaction Index, we delved into the data specific to consumer product reviews to answer pertinent questions.

This report analyzes satisfaction of the various methods of generating site traffic (email, search marketing, recommendations, shopping comparison sites, etc.) to see which result in the most satisfied customers -- who are also more likely to purchase in the future and recommend the site to others.

New technologies emerge every day, but not all of them pay off, and adopting them too early might be risky for your organization.

This white paper identifies the problems encountered in addressing network security risks through vulnerability management. It describes how automated vulnerability management contributes to compliance with industry standards such as the Payment Card Industry Data Security Standard (PCI DSS) and assists you in proactively identifying security weaknesses before these are exploited.

This white paper highlights why organizations need to implement event log auditing as an integral part of their security policy to meet industry standards such as the Payment Card Industry Data Security Standard (PCI DSS).

Download a free 30-Day Trial of GFI FaxMaker - GFI FaxMaker makes sending and receiving faxes an efficient, simple and cost-effective process.

Compuware recently commissioned a global IDC survey of 474 business and IT decision makers to better understand what performance and availability information they need to have in order to effectively operate their Internet-enabled business activities.

Any business considering cloud computing to support its customer-facing Web applications must look beyond the cloud's cost savings and scalability and evaluate how cloud adoption will impact the end-user experience. This whitepaper addresses the Web experience challenges companies must address when adopting the cloud. It offers perspective and best practices to achieve world class Web performance and assist in the evaluation of cloud providers and development of cloud performance SLAs.

Learn how Google's global, multi-tenant infrastructure meets the demands of today's Internet generation, and how your business can benefit from increased service levels, enhanced security and sustained economies of scale.

E-discovery is becoming much more important in the context of civil litigation.