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eBusiness

Electronic Business, or "e-business", may be defined broadly as any business process that relies on an automated information system. Today, this is mostly done with Web-based technologies. Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers.
Results 101 - 125 of 194Sort Results By: Published Date | Title | Company Name
White Paper Published By: IBM Software     Published Date: Feb 11, 2011
This white paper from IBM describes how a set of five predictive imperatives can help ensure that your company maximizes the value of its customer relationships and sustains higher levels of revenues and profits.
Tags : 
ibm cognos, predictive imperatives, customer value, customer relationship, crm
    
IBM Software
Webinar Published By: IBM Software     Published Date: Feb 11, 2011
View this online demo to learn how leading retailers are using market basket analysis to gain insights into buyer patterns to offer products and promotions that match shopper preferences and behaviors as well as to link purchases to specific buyers to create tailored offers.
Tags : 
ibm cognos, predictive analytic, market basket analytics, online demo, retailer
    
IBM Software
White Paper Published By: IBM Software     Published Date: Feb 11, 2011
How the smartest organizations are embedding analytics to transform insights into action.
Tags : 
ibm cognos, predictive analytics, customer relationship, business analytics, customer interaction service
    
IBM Software
White Paper Published By: IBM Software     Published Date: Nov 02, 2010
Learn how the right blend of customer-centric strategies and advance analytic tools can help your business achieve advantage.
Tags : 
ibm cognos predictive analysis, customer intimacy imperative, analytic tool, crm, business analytics
    
IBM Software
White Paper Published By: IBM Software     Published Date: Nov 02, 2010
This paper describes five practical steps companies can take to achieve customer intimacy and, by doing so, provide a springboard for excellence in the other critical value disciplines.
Tags : 
ibm cognos predictive analysis, business performance, customer relationship, customer intimacy, application performance management
    
IBM Software
White Paper Published By: IBM UK - ISM&S Storage     Published Date: Nov 17, 2011
Working with CVSI to deploy IBM Tivoli, BladeCenter and System Storage technologies
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data growth, data, storage, blade, back up
    
IBM UK - ISM&S Storage
White Paper Published By: Infor     Published Date: Apr 01, 2010
This paper explores the dilemma of looking into retention rates and customer profitability and offers a solution to this dilemma. You'll also learn how to increase customer loyalty and retention while increasing revenue.
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infor, targeted promotion, customer loyalty, retention rates, customer profitability
    
Infor
White Paper Published By: Infor     Published Date: Feb 27, 2007
Access this white paper to learn how by employing technology to surmount the challenges of globalization, manufacturers can expand their businesses profitably to incorporate new markets, new levels of innovation and new revenue streams.
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supply chain management, customer service, ebusiness, customer satisfaction, enterprise resource planning
    
Infor
White Paper Published By: Integration New Media     Published Date: Apr 01, 2008
This new white paper by Integration New Media looks at the benefits achieved through adding richness to eCommerce sites, with an emphasis on the impact that this change can have on a retailer’s bottom line. In addition, it presents samples of successful integrations and options for moving forward that leverage current technology, providing retailers with the biggest bang for the smallest investment.
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inm, integration new media, ebusiness, return on investment
    
Integration New Media
White Paper Published By: Intermec     Published Date: Aug 09, 2012
Tablet computing is one of the fastest growing categories of consumer electronics, led by the Apple iPad. This buzz is leading many businesses to explore new uses for tablet computers, and some devices are finding their way into evaluation trials on forklifts and other vehicle applications in the distribution center. This white paper compares ruggedized enterprise tablets to purpose-built vehicle mount computers, and addresses mounting, survivability, power, compatibility, and cost considerations between the two product categories.
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intermec, tablet, computing, ipad, computers
    
Intermec
White Paper Published By: KACE     Published Date: Nov 14, 2006
This paper explores how Appliance-based Software Delivery (AbSD) provides a better alternative to both software and Software as a Service (SaaS).
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appliance, network security, saas, absd, hosted model
    
KACE
White Paper Published By: KEMP Technologies     Published Date: Aug 04, 2008
The Web experience is changing for consumers. While the National Retail Federation reports that over 90 percent of customers research products on the Web before purchasing, a single product photo and description is not enough to close the sale. Through broadband, with Flash and JPEG product images, retailers are providing information to potential customers which will improve the likelihood of closing the sale.
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load balancer, load balancing, application delivery, ssl acceleration, application optimization
    
KEMP Technologies
White Paper Published By: Kingston     Published Date: Feb 15, 2011
Learn how to balance the positive and negative effects of memory utilization in virtual infrastructures to better handle system workload and priority--while improving server utilization
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virtualization, memory overcommitment, memory performance, memory reclamation, vmware
    
Kingston
White Paper Published By: LaGarde     Published Date: Sep 10, 2008
Software as a service (SaaS) is an application delivery model where a software vendor develops a web-native software application and hosts and operates the application for use by its customers over the Internet. One of the biggest distinctions about this business model is that customers do not pay for owning the software itself but rather for using it.
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saas, software as a service, lagarde, ecommerce, ebusiness
    
LaGarde
White Paper Published By: LaGarde     Published Date: Sep 10, 2008
Businesses today are increasingly looking to the Web to streamline processes and maximize resources. Thus, an eCommerce solution that enables you to leverage existing processes and systems is the key to harnessing the power of the Web.
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lagarde, ecommerce, e-commerce, ebusiness, enterprise software
    
LaGarde
White Paper Published By: Liaison Technologies     Published Date: Apr 03, 2012
Read Cloud Services Brokerage for Dummies® to learn about the state of cloud computing today, how CSBs add business value, what's important to think about when considering a CSB, and predictions about what's to come.
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liaison, cloud, cloud services, cloud services brokerage, for dummies
    
Liaison Technologies
White Paper Published By: Liaison Technologies     Published Date: Nov 21, 2011
In this whitepaper, we describe how executive and IT management can get and maintain control of their company's data architecture to help meet business objectives. We describe the relationship between data integration projects and data architecture concepts and practices. We describe how the business planning and IT development processes that direct and leverage data integration projects depend on tooling. We describe breakthrough ways in which data architects, business analysts, programmers, and business users can collaborate to address their organization's pressing business challenges.
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enterprise, soa, technology, liaison, business
    
Liaison Technologies
White Paper Published By: Limelight Networks     Published Date: Jul 15, 2011
Learn how to improve customer experience and transform visitors into repeat customers by: * Customizing your video player to match your brand * Making your video shareable with unique URLs * Deploying video without increasing costs * Using web acceleration to improve video performance
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limelight, ecommerce video, video commerce, sales video, ecommerce sales
    
Limelight Networks
White Paper Published By: LogMeIn     Published Date: Jan 15, 2014
This white paper includes highlights from the e-tailing group’s European Chat Mystery Shopping.
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logmein, live chat, chat opportunities, e-tailing, boldchat
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Jan 15, 2014
Today’s consumer is almost ambivalent when it comes to customer service channels; this generation of shoppers simply wants service their way. Take a look at the 2013 survey of internet shoppers.
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logmein, live chat, e-tailing, multichannel communications, live chat best practices
    
LogMeIn
Case Study Published By: LogMeIn     Published Date: Apr 19, 2012
iS3, creator of the award winning anti-spyware technology STOPzilla and other solutions, needed a more nimble and efficient way to support prospects and customers. Download this case study to read how iS3 utilized an innovative chat solution to streamline its customer service, reduce response time and increase productivity - all at a more than 70% savings to their previous solution in the first year alone.
Tags : 
logmein, technology, is3, chat, customer satisfaction
    
LogMeIn
Case Study Published By: LogMeIn     Published Date: Mar 01, 2012
This brief case study illustrates how Sling Media's transition to a remote support solution with web-based chat realized a substantial cut in session times and an increase in customer satisfaction.
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customer service, integrated support, customer support, cusomter solutions, live chat
    
LogMeIn
Case Study Published By: LogMeIn     Published Date: Mar 01, 2012
Meineke Car Centers, Inc. is a franchised automotive service business. Meineike switched to using LogMeIn Rescue and saved time, reduced costs, and improved customer satisfaction. Read to find out how!
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technology, business analytics, technical support, customer service, customer satisfaction
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Mar 01, 2012
As you will see, live chat excels at both problem solving and providing product information, the bane of most shoppers' existence. Shoppers rely on it for everything from questions prior to purchase, errors in the checkout process, and post-order follow-up.
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logmein, online sales, live chat, customer satisfaction, product information
    
LogMeIn
Case Study Published By: LogMeIn     Published Date: Mar 01, 2012
This brief case study illustrates how Ceridian has improved customer training and first call resolution rates, which has resulted in a decrease in call center volume and an increase in their customer satisfaction rates.
Tags : 
ceridian, high-quality support, customer support, human resources software, hr technology
    
LogMeIn
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