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Business Metrics are used in business model, CMMI, ISM3 and knowledge management. These measurements or metrics can be used to track trends, productivity, resources and much more. Typically, the metrics tracked are key performance indicators. Metrics are important in IT Service Management including ITIL; the intention is to measure the effectiveness of the various processes at delivering services to customers.
Case Study Published By: IFS
Published Date: Dec 27, 2012
Setting the price of goods for sale can be considered either an art or a science. And accurately tracking the cost of the thousands of component parts that go into a piece of complex machinery can be some combination of both.
White Paper Published By: IFS
Published Date: Dec 27, 2012
The seven tips included in this whitepaper are from some of the top EAM minds in IFS North America and IFS AB, and are designed to help ensure that you get the most out of EAM software so that you can get the most out of your assets.
White Paper Published By: Infor
Published Date: Jul 23, 2007
Make EAM part of your Green Strategy; This white paper includes recommendations for a Green-centric Organization. Find out how a comprehensive, green-oriented asset performance management solution will enable you to achieve compliance, efficiency, and consumer appeal.
White Paper Published By: Inovis
Published Date: Aug 06, 2007
The challenges presented by multiple Value-Added Networks (VANs) and managing diverse trading partners create barriers to the efficiencies promised by EDI. Multiple providers mean multiple points of failure with no one entity to hold accountable. Also, as trading communities grow, end-to-end supply chain visibility becomes an essential operational requirement.
Looking for expert advice on social media and its impact on the multichannel contact center but don't have access to an analyst firm to get the insight you need? This is your chance to gain that insight, free of charge.
White Paper Published By: Knoa
Published Date: Jul 17, 2007
What is often overlooked is that application performance is just one of three key drivers of return on investment (ROI) from your Siebel application. An efficient infrastructure is critical. It's important to optimize the Siebel application for your own unique business environment, user needs and usage patterns. But, it's all for naught if you do not build and sustain adoption and efficient and effective use of the Siebel application by your end users.
What sales is has not changed. How sales are accomplished is changing radically. In this first of a two-part whitepaper, we present an overview of the state of sales today, supported by metrics from our 2007 Sales Performance Optimization survey. The differences between S1.0 and S2.0 are represented in the comparison between old-style circus companies and the modern circus (think Ringling Bros. vs. Cirque du Soleil).
If you think you know sales, you likely are bringing to this topic a history and track record that has served you well. This paper attempts to offer the cautionary warning that what has worked in your past may not serve your current sales reps as well today, and could actually hurt their performance. Sales 1.0 was about lone wolves, product superiority, proven skills and making the number.
White Paper Published By: LogiXML
Published Date: May 04, 2007
The term Business Intelligence 2.0 (BI 2.0) is cropping up more and more in the industry, generally referring to the next generation of BI just as Web 2.0 has come to refer to the next generation of the Web.
This paper is intended for groups who want to make the business case for investing in BPM to drive process improvement. It provides an overview of the areas of benefit that companies can expect from BPM as well as concrete examples of value.
For those individuals or organizations that are being asked to investigate process improvement, Business Process Management (BPM) is a term that frequently associated with the process improvement. This paper defines BPM and explains how it can be applied to help companies achieve process improvement goals.
White Paper Published By: Marketo
Published Date: Jul 31, 2012
The Definitive Guide to Marketing Metrics and Marketing Analytics shows marketing professionals how to talk the talk of C-level executives in terms of forecasting and reporting, and walk the walk to the revenue table by leveraging metrics that matter.
Watch this informative webcast as we discuss how the integrated intelligence in Microsoft Dynamics GP and other Microsoft technologies can help improve your company operations by providing business insights to all employees. Learn how you can enable people throughout your organization to make confident, business-critical decisions while minimizing costs.
In this webcast, we discuss how companies excel when they empower their people to drive the business forward. While strategies, organization, motivation, and leadership all set the stage for business success, you also have to give your people the right tools, information, and opportunities to see results—because ultimately success is determined by your people. Learn why we call a business that fosters a winning environment a "people-ready business."
The business landscape is evolving; the traditional way people work together-in the office or in the field-looks very different today than it did just a couple of years ago. Download this webcast to learn how Microsoft Dynamics CRM empowers you to take advantage of your existing technology investments to extend the reach of your business and enable your mobile workforce to drive better business results.
The people in your organization have access to volumes of information that was once unimaginable. Success or failure can hinge on whether or not people can use this information to make wise decisions quickly. But without the ability to make sense of information, a knowledge gap exists, and the best anyone can do is guess or follow a hunch. Business intelligence helps you decipher and extract meaning from data so you can make informed decisions.
This paper introduces various supply chain concepts and explains their importance. It describes initiatives being undertaken by the largest retailers and reviews what small and mid-size firms need to do to compete.