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Customer Relationship Management
Customer Relationship Management (CRM) covers methods and technologies used by companies to manage their relationships with clients. Information stored on existing customers (and potential customers) is analyzed and used to this end. Automated CRM processes are often used to generate automatic personalized marketing based on the customer information stored in the system.
White Paper Published By: Emarsys
Published Date: May 21, 2015
Accessible technology can structure data in a custom way, and provide the focus needed to find insight in that data. But you need the right mix of technological capabilities.
White Paper Published By: Emarsys
Published Date: May 21, 2015
Die meisten Händler werden von unstrukturierten Daten blockiert und verlieren wertvolles Potential. Userfreundliche Technologien können Daten benutzerdefiniert strukturieren und somit einen Schwerpunkt setzen, der für wertvolle Einblicke in diese Daten notwendig ist. Aber dafür ist der richtige Mix an technologischen Ressourcen notwendig.
White Paper Published By: Emarsys
Published Date: May 21, 2015
Die Customer Journey der meisten Retailer funktioniert nicht: 98% der Besucher konvertieren nie. Von den wenigen, die doch konvertieren, kommen 70% nie wieder zurück. Das ist weder effizient noch nachhaltig. Die Rückgewinnung von Warenkorbabbrechern ist nur ein Teil des Puzzles. Dieses Whitepaper erklärt Ihnen, wie Ecommerce Marketer Umsatzchancen erkennen, erhalten und umsetzen und zwar mit Hilfe einer Revenue Recovery Strategie, die auf der Analyse des Kundenverhaltens basiert.
White Paper Published By: IBM
Published Date: May 18, 2015
How "delivering fast" companies use DevOps to consistently deliver software every one-to-three weeks while also achieving high levels of quality and achieving business goals.
White Paper Published By: IBM
Published Date: May 18, 2015
To stay relevant and competitive in business today, companies must respond and interact with their customers in ways that were simply inconceivable a decade ago. Mobile, social and cloud are enabling businesses to better engage with customers, but these technologies put new pressures on businesses.
White Paper Published By: IBM
Published Date: May 18, 2015
This book defines the basics of application release and deployment, and provides best practices for implementation with resources for a deeper dive. Inside you will find:
• Business and technical drivers behind automated application release and deployment
• Evaluation guides
• Success stories that utilize application release and deployment solutions
White Paper Published By: Polycom
Published Date: May 12, 2015
Whitepaper dealing with customer trust deficit. Those FSIs who are willing to work for the customer by transforming into customer centric experiences are poised to leapfrog ahead of their competition.
White Paper Published By: Polycom
Published Date: May 12, 2015
Here’s a useful grid to see where top FSIs are going virtual to build a collaborative workplace, using HIVEs to improve customer relationships and business workflows.
White Paper Published By: Polycom
Published Date: May 12, 2015
To build deep relationships across a distributed network of consumers without skyrocketing costs, FSIs are turning to Highly Interactive Virtual Environments (HIVEs).
Webinar Published By: Oracle
Published Date: May 05, 2015
This video shows how to equip your agents to deliver great service with the least cost and effort and empower them to present personalized product and services recommendations in real time.
Webinar Published By: Oracle
Published Date: May 05, 2015
This video shows how to equip your agents to deliver great service with the least cost and effort and empower them to present personalized product and services recommendations in real time.
White Paper Published By: Oracle
Published Date: Apr 22, 2015
This infographic illustrates how to keep your sales team in front of their customers and selling by providing anytime, anywhere access to the critical information and tools they need.