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Business Metrics
Business Metrics are used in business model, CMMI, ISM3 and knowledge management. These measurements or metrics can be used to track trends, productivity, resources and much more. Typically, the metrics tracked are key performance indicators. Metrics are important in IT Service Management including ITIL; the intention is to measure the effectiveness of the various processes at delivering services to customers.
White Paper Published By: Microsoft Dynamics
Published Date: Apr 13, 2007
Read how demand planning software packages can help manufacturers to establish baseline sales forecasts, incorporating multiple inputs; perform sophisticated analysis that improves their use of human and capital resources; and better understand their markets and customers.
White Paper Published By: IAG Consulting
Published Date: Nov 01, 2006
This white paper is structured so that each page is its own "mini-white-paper" but each is also part of a total look at better structuring requirements documents, processes and content completeness. At the end of this paper is a one page "tear-out" summary which is both a shortened distillation of the content, and a diagnostic tool to start a peer discussion on your organization's performance.
White Paper Published By: IBM
Published Date: Feb 21, 2013
CFOs should consider “The Last Mile of Finance” as a target for cost control, process optimization, and risk reduction that can enable finance to better support the strategic goals of the organization.
With the pool of available IPv4 addresses all but dried up, the transition to IPv6 is gaining steam, but will pose significant challenges. Download this resource for planning a IPv6 migration, and learn about steps IT organizations can take to begin the transition.
With 85 percent of its ticket sales made online, See Tickets needed a robust, secure, highly accessible website. The company chose the Riverbed Stingray Traffic Manager to ensure that its site was always online and fast, even during extreme peaks in traffic. Now the company's valued customers receive optimal online service.
This solution brief explains the key business and technical differentiators that have made StoreOnce one of the leaders in the de-duplication market and helped organizations generate impressive total cost of ownership (TCO) metrics.
Looking for expert advice on social media and its impact on the multichannel contact center but don't have access to an analyst firm to get the insight you need? This is your chance to gain that insight, free of charge.
Companies globally must determine the approach to compliance with mandated use of XBRL and significantly accelerating financial reporting. Here are 23 reasons to why an integrated approach towards external reporting is required by organizations today.
White Paper Published By: Kingston
Published Date: Feb 15, 2011
Learn how to balance the positive and negative effects of memory utilization in virtual infrastructures to better handle system workload and priority--while improving server utilization
White Paper Published By: IBM Software
Published Date: Oct 26, 2010
Learn how IBM Cognos Business Intelligence Query and Reporting provides you with the information you need to drive fact-based, comprehensive business decisions in this white paper.
White Paper Published By: IBM Software
Published Date: Oct 26, 2010
See what's new in IBM Cognos Business Intelligence V10.1 that makes it possible to connect everyone in your organization with the insight, analytics and information they need to make better, faster, smarter decisions.
White Paper Published By: IBM Software
Published Date: Oct 05, 2010
Read how Business analytics investments are more important than ever for business competitiveness and profitability and are becoming increasingly essential to maximize a company's return on investment.
White Paper Published By: SAS
Published Date: Sep 09, 2010
Collectively - representing more than 100 million unique visitors and more than a billion tweets per month - social media is a force too powerful to ignore. So how Do You Measure and Manage the Impact of Social Media?
