Business Management

This paper will discuss the new IT landscape as it relates to the new integration, and argue that the need for a comprehensive integration strategy has never been more urgent. This strategy must not only take new data types into account, but also address the more fundamental issue of agility – because whatever the integration needs of an enterprise may be at the moment, they are certain to change rapidly.

This informative webinar focuses on the impact that mobile brings to your enterprise- to your enterprise architecture, changes in development, and how you can use mobile as a driver for change moving forward. Continue for an analysis of the challenges surrounding enterprise mobility.

According to Forrester, most organizations today are only using 12% of their available data and only 37% of organizations are planning some type of big data technology project. At a time when companies are seeing volume of information increase quickly, it’s time to take a step back and look at the impact of big data. Join Mike Gualtieri, Principal Analyst at Forrester, for this webcast exploring the importance of integration in your big data initiatives. Discover how your ability to operate, make decisions, reduce risks and serve customers is inextricably linked to how well you’re able to handle your big data. Continue on to gain insight into: •3 key big data management activities you need to consider •Technologies you need to create for your big data ecosystem •A multi-dimensional view of the customer is the holy grail of individualization •Overcoming key integration challenges And more!

•Big Data + Integration •Integration In the Age of The Customer •Impact of Mobile

Not long ago, if you asked an IT executive about transformation, there was a good chance you’d get a technology-centric response. You’d hear about consolidation and virtualization, power and cooling, security and availability. Today, the responses are different. This edition of Unleashing IT is all about transformation. Not technology change, but business change through the use of technology.

This paper addresses the challenges of planning, budgeting and forecasting in a spreadsheet environment and highlights the advantages of using a software solution designed specifically for dynamic planning. The business challenges and drivers are discussed, including organizational and technological best practices to follow. A Planning Software Selection Matrix is included to assist decision makers in selecting the most appropriate planning software for their specific business processes and needs.

This paper will help you understand the value of an FCOE and show you how one might work in your organization.

Commonwealth Bank of Australia, with over 1,000 branches and 50,000 employees was using spreadsheets to staff its branch network. When they looked to desktop process analytics from Verint they achieved major improvements in productivity and customer experience. Watch this case study to learn more about how desktop process analytics can use big data to help your organization.

Now is the time for the finance organization to step up to the challenges and become a strategic business partner in the deployment of profitability analysis across the enterprise. This requires a fundamental shift—in terms of both vision and execution. Tomorrow’s winners will be the ones that are not content simply to survive this economic onslaught, but work to emerge nimble enough to thrive. Profitability analysis is critical in this context. Read this whitepaper to learn more about profitability analysis and its benefits.

Profitability analysis is important to all companies. But in times of economic uncertainty, it becomes even more critical because organizations need a comprehensive and forwardlooking view of profitability to ensure that they can remain financially viable, whatever the economic circumstances. For companies to be successful, they need automated systems that enable interactive profitability analysis that can be shared across a broad swath of users. They also need robust, advanced analytics, to provide detailed granular metrics for assessing profitability and measuring performance. IBM offers solutions that can meet those needs.

When an unpredictable economy brings sudden shifts in revenues, costs, and profits, Software solutions can give Finance the ability to anticipate and adapt. But Finance needs the help of IT. Specifically, Finance needs the help of inspiring IT Managers who can lay out the roadmap that will take Finance from the automation of discrete processes to the broader task of transforming the business to compete successfully in a challenging global economy.

By identifying and addressing the symptoms of forecasting illness described in this paper, companies can enjoy the benefits of a health forecasting approach, which, along with specific case examples, will be discussed in future white papers within this series.

Predictable Financial and Operational Performance with Sustainable Compliance

In this white paper, we review the purposes of traditional planning, budgeting and forecasting, as well as common associated problems. We highlight improvements achieved through rolling forecasts and enumerate important rolling forecast “dos” and “don’ts.”

The current business environment is still characterized by skittishness, tenuous demand and sporadic growth. It’s no surprise then, that 60% of CFOs plan to make major changes to critical finance practices and processes, according to the 2010 IBM Global CFO Study. In fact, 70% of CFOs claim to be taking a more prominent role in enterprise decision making beyond the traditional role of finance. Yet many CFOs admit to significant gaps in their ability to deliver on this expanded agenda, particularly in their ability to measure and monitor business performance. The IBM study found that those companies that invest in capabilities to expand their business insight are better able to anticipate and react to the unpredictable external forces affecting the economy.

Marketing Automation is technology that allows you to nurture leads through automated campaigns. Because marketing automation uses email as one of its methods for engaging customers, we are often asked, “What is the difference between Marketing Automation and Email Marketing?” For small businesses, marketing automation is a tool to take your marketing to the next level while saving your organization’s resources in the long run. Marketing automation builds upon your email marketing strategies to produce superior results. In this paper, we’d like to show you what marketing automation can do for you and help you decide if your organization is ready to graduate to a marketing automation solution.

Providing a good online shopping experience starts with understanding customer needs and expectations in order to deliver suitable goods and services. Employees expect a similar experience with a Service Catalog. An effective business service catalog captures employee needs and communicates negotiated service offerings and service level agreements. However, hitting service level targets requires more than just listing services. It’s essential to provide an automated self-service portal and open communication.

Every enterprise relies upon multiple custom applications – to do things that you just can’t get packaged solutions to do and, in some cases, to provide competitive advantage. But those custom applications can be an Achilles heel as business needs and underlying technologies evolve. One size does not fit all, and not every available platform is appropriate for every custom application.

As an IT infrastructure and operations (I&O) leader you understand the business and IT impact of service management and automation (SMA). SMA done right will improve staff productivity, increase the quality of services, reduce operational costs, and improve the overall IT organization’s reputation with the business. That is why building the business case to secure funding and executive support for SMA is critical.

Unauthorized software, painful software license compliance audits, long fulfillment times, limited visibility, unaccountability... if these issues sound familiar, you are not alone. These are real challenges faced by many IT organizations - with serious consequences if not properly addressed. During our Software Asset Management webinar you will learn how having asset, configuration and other service management processes together in one system of record provides the control and visibility you need to overcome these challenges.

The vision for Celent’s Model Bank research was to try to answer an apparently simple question: “What would it look like for a bank to do everything right with today’s technology?” Of course, the question is not nearly as simple as it appears. The terms “everything” and “right” will mean very different things to different banks depending on their size, the complexity of their operations and product sets, and their technological starting points. While there is no such thing as a “Model Bank”—every bank does some things well, and others not as well when it comes to technology—it is possible to conceive of a “Model Bank” through real world examples of effective usage of technology.

As the volume of available data increases, and we have new ways of extracting insights from data, it is valuable to take a step back and examine the impact of these insights on integration and company actions. Join us for this webinar and learn how you can use big data in your organization.

What are some of the pitfalls you can avoid when augmenting an existing infrastructure to maximize performance, results, and success? Read on.

Learn how Loop + Video has enabled Hyatt to better engage with employees through their own private video sharing platform.

The average employee spends about 650 hours a year on email.