Application Performance Management

FreshDirect found it very challenging to get operational insights from its information systems. In order to improve, it was critical to FreshDirect that they select a BI technology that allows the company to measure and report on operational metrics across departmental applications without requiring the building of IT-intensive data marts. With this requirement as one of the key selection criteria, the company evaluated multiple vendors. Download this case study to learn more.

Leveraging a combined view of billions of daily web transactions-spanning millions of enterprise users across over 140 countries - Zscaler ThreatLabZ delivers the State of the Web Q3 2011 Report.

In today's economic climate enterprises around the world are striving to increase their customer service and maximize their internal operating efficiencies while reducing their operating costs and preserving their capital expenditure.

Learn how to meet expectations on the evolving consumer journey through the cross-channel commerce landscape of today, driven by technical trends.

This whitepaper takes a look into opportunities for organizations to provide a superior experience focusing on integrating a CRM eCommerce solution.

This white paper discusses why no one likes asset management, what tools are and are not helpful and why you need to tie assets back to contracts.

Download this paper to learn about virtual recovery solutions that SMBs need to bring an application back online in a matter of minutes.

Learn how Forrester evaluated the strengths and weaknesses of top CCCM vendors.

This white paper describes how Fluid Data storage reduces the capacity required to support VMware and maximizes system performance and efficiency.

Contact center hosting and cloud-based solutions are fast becoming integral to enabling customer care service for enterprises.

Organizations are responding to customer needs by shifting workforces into the flow of their lives resulting in an expansion of remote connectivity.

Organizations are responding to customer needs by shifting workforces into the flow of their lives resulting in an expansion of remote connectivity.

This American Express® guide helps you streamline FX payments. Includes FX payment provider profile, how to simplify payments, and insightful FAQ.

When AlertBoot switched to the cloud it needed a load balancing solution that would support its migration and prevent as much downtime as possible. The company chose Riverbed® Stingray Traffic Manager to use while transitioning its infrastructure to an entirely virtualized environment. The move was a complete success, at one-third the cost of comparable hardware solutions.

Learn how to proactively address the latest trends in WAN traffic. Tomorrow is here: video, Web 2.0, and SaaS applications are overtaking the WAN.

This paper offers tips for offering self-service capabilities to customers, therefor improving customer service levels and satisfaction.

This newly updated handbook is an invaluable tool for IT and HR professionals who need to establish rules for e-communications at their organizations.

Read this white paper to learn how TLS works, best practices for its use and the various applications in which it can secure business computing.

Find out why utilities are expanding their use of satellite communications to provide reliable, intelligent connectivity to remote locations-and how it can work in your organization. Download the report.

Wireless bar code and radio frequency identification (RFID) label printing is widely recognized by major retailers globally as an essential technology for enhancing store operations. The pages that follow detail the far-ranging benefits of wireless bar code and RFID printing, and present innovative wireless printing solutions from Zebra.

In this white paper, find out how mobile transaction systems provide a way for retailers to reduce checkout lines, and the time customers spend standing in them, without adding expensive checkout counters or staff.

As you deploy cloud infrastructure and operating models in your organization, the role that networking plays and the impact of these models on your networks may not always be clear. This document discusses the importance of the network to cloud computing, why the network must change, and what Cisco is doing to lead these changes.

Need for Speed and Flexibility Drives Manufacturers to Reengineer External Processes Around B2B Integration.

Download a free 30-Day Trial of GFI FaxMaker - GFI FaxMaker makes sending and receiving faxes an efficient, simple and cost-effective process.

Data centers today lack a formal system for classifying software management tools. As a result, confusion exists regarding which management systems are necessary and which are optional for secure and efficient data center operation. This paper divides the realm of data center "Operations Technology" into four distinct domains and compares the primary and secondary functions of key subsystems within these domains. With a classification system in place, data center professionals can begin to determine what kinds physical infrastructure management tools they need - and don't need - to operate their data centers.