Enterprise Applications

The First American Corporation is America’s largest provider of business information. Their numerous acquisitions and diverse lines of business meant that First American had multiple datacenters dispersed throughout the country. They turned to VMware virtualization technology to consolidate facilities. They standardized on VMware technology and avoided purchasing 700 physical machines.

WWF is the world’s largest independent conservation organization. As part of its IT department’s contribution to environmentally-friendly business practices, WWF-UK deployed VMware virtualization into its live production environment. They decreased server count, lessened cooling requirements, minimized the space needed to house their datacenter and significantly reduced their overall carbon footprint.

The potential benefits of adopting a Knowledge Management strategy are significant and have far-reaching implications for a business when implemented correctly. The correct use of Knowledge Management techniques and technology makes a company agile and more responsive to the needs of the customer, resulting in enhanced business performance and greater return on investment.

Telecom assets are a special class of IT assets that require an accurate inventory for effective financial management. Enterprises should consider the benefits of establishing a "single version of the truth" that comes from linking management of IT and telecom assets with their other systems and processes. An accurate inventory is critical for effective financial management. Managers need accurate information that supports their business decisions.

So-called "redirector" or "search engine" spam emerged in late 2007 and has now grown into a significant threat to businesses. In this new MessageLabs whitepaper, learn about the latest spammer ploy to get dangerous links past traditional defenses, and how MessageLabs delivers a proven, cost-effective solution.

This paper from Ventana Research describes lean manufacturing and how it can be applied to supply chain management.

Today’s supply chain is, of course, the primary processing mechanism of every manufacturing company. But it’s more than that: Its multifaceted, multicompany, multinational structure makes it the most complex management challenge found in any enterprise. Supply chain management no longer means just making sure that the right resources and the right materials move to the right place at the right time.

This white paper describes lean manufacturing and how it can be applied to supply chain management.

Since the cost of staffing in most call centers is between 60 and 70 percent of the total budget, the incremental benefits of selecting the best solution for your operation and implementing it successfully are significant. Companies in the market for a workforce management tool today face a mind-boggling array of choices. Automated workforce management systems range from quite simplistic to highly complex, with a wide range of price tags to match. This paper will help contact center managers navigate the choices.

Customers and business leaders alike demand a great deal of contact centers which cannot easily be met using the simplistic approaches used to develop early, isolated contact centers. In order to provide a top-shelf customer experience, contact centers must adopt sophisticated processes which can evaluate and route calls quickly and effectively to the right agent, and which schedule agents based on their abilities as well as predicted call demand.

As more companies seek out performance management capabilities to gain a competitive advantage or keep pace with rivals who have already established an edge, the decision to build or buy a performance management solution must be considered. This paper will walk readers through the pros and cons of the build versus buy debate in order to help make practical business decisions for long-term success.

Server virtualization isn't just for big companies. Entry-level virtualization tools are free or low-cost, and there are many benefits to virtualization (including saving money).

In today's Direct Store Delivery, every minute matters. Making the most out of your business means optimizing every level of operations, which isn't always easy. That's why Intermec - an industry leader in DSD for the last 30 years - would like to share some important advice about your business.

Read this white paper by Don Tapscott and explore the criteria best-in-class hospitals use for selecting business intelligence solutions. Companies that learn to effectively harness the information generated by their IT systems will enjoy substantial productivity improvements.

Projects to implement ERP tend to be difficult, expensive and drawn-out. They are often full of painful surprises and overrun budgets and schedules that were extravagant in the first place. They fail entirely in an alarming number of cases.  Why this should be so is not immediately apparent. If we list, at a fairly high level, the tasks required to implement an ERP system in a company that’s already familiar with ERP practices, what we see is a significant but not daunting amount of work.

As information flows more freely in the business world, decisions need to be made quicker and based on sturdier data. The analytical capability that was once reserved for large enterprises has now permeated the world of Small to Medium Businesses (SMBs) and provided a solid foundation of visibility into what really matters to these companies.

In today's rapidly changing business environment, it's important to be ready to respond to every risk or opportunity. In this white paper, you'll learn how to determine risks, calculate impact, evaluate your current structure’s response and test overall resilience. Then you'll see how IBM can help you combine several risk management strategies into a single integrated one, so you’re better able to respond to the threat of disaster and stay ahead of the competition.

Although typically thought of as an artifact of legacy computing, batch processes remain vital to today’s real-time enterprises. Behind the real time systems that power the real time enterprise, such as customer order fulfillment, account management, supply chain scheduling and optimization, or financial trading systems, are regularly-updated back office business systems. Over the years, batch technology has evolved from script-based automation to rules or policy-driven workload automation.

This IDC White Paper presents an overview of key concerns driving IT management and how they translate into needs that can be addressed through modern approaches to job scheduling and workload automation. The paper traces evolutionary trends in job scheduling software, which is growing from traditional batch job schedulers to cross-platform and event-driven capabilities. It also explores the role of job schedulers in providing automation capabilities.

Enterprise Job Scheduling, once the back office function of Operations in the mainframe world, has evolved to become a critical factor in the real time enterprise (RTE). Think you know all there is to know about job scheduling? Take another look and learn how the next generation of job scheduling is evolving into IT Workload Automation, and how CA can help your company realize the real time enterprise.

Emerging information technologies like composite and multi-tier applications, service oriented architectures (SOA), virtualization, grid and cluster computing, and Web Service-based application delivery create an extraordinary opportunity for IT managers. With these dynamic technologies, they can provide business owners with IT services that are extremely flexible and agile, driving a more dynamic and competitive business.

The recent economic downturn and corporate scandals compounded concerns of corporate accountability and confidence in U.S businesses. To improve shareholder confidence in management’s ability to self-govern, the Federal Government implemented strict regulatory protocols to help restore accountability and improve public as well as shareholder confidence. The primary example of course is the Sarbanes-Oxley (SOX) Act of 2002 which sought lasting eradication of corporate corruption by implementing specific controls across key financial business processes.

This white paper provides basic information to persons who are new to the field of contract management or to anyone who might benefit from a review of good, fundamental practices and procedures used in the acquisition profession.

Consider how life sciences manufacturers can deal effectively with dynamic market needs, increased compliance requirements, more distributed manufacturing operations, and rapid product innovation.

In order to provide high quality, cost effective business services in complex, distributed environments, improved IT management strategies are required. Business Service Management (BSM) is a strategic approach to managing IT services in support of improved business performance.