Knowledge Management

A noted consultant recommends that, to be leaders in their industry, financial companies must implement collaboration technologies such as workflow, instant messaging and virtual workspaces. Download this free white paper to learn more about collaboration in financial markets.

To be leaders in their industry, financial companies must implement collaboration technologies such as workflow, instant messaging and virtual workspaces. Download this free white paper, written by a financial industry consultant.

In the decade since customer relationship management (CRM) software first appeared on the market, implementation of the enterprise application suite that helps businesses find new customers, retain existing customers and otherwise increase revenues have gained a reputation as being risky ventures, subject to user rejection, cost overruns, and missed deadlines.

This white paper provides a basic definition of an Internet portal, and then describes a CRM Portal, a portal that is a component of a CRM system. Different kinds of CRM Portals are discussed in terms of who uses these portals and what are they used for.

Companies are discovering that a Knowledge Management System (KMS) has grown from a nice to have concept, to a must-have asset in customer facing departments. Providing immediate answers to customers requires easy access to the important product and business knowledge of an organization. KMS makes that possible.

As a strategy for creating a flexible and agile IT, service-oriented architecture (SOA) has gained considerable momentum in recent years, largely due to the advent of standards-based Web services.

Organizations that need to protect business critical applications, and sensitive data and hosts recognize that traditional network defenses can be readily bypassed by attackers. This white paper defines four key qualities of an effective host-based IPS.

This White Paper explains why the Tridion Web Content Management solution with its unique Tridion Blueprint Management functions is the most effective and cost efficient solution on the market for controlling your global website operation.

Organizations have been implementing intranets for a number of years, expecting to gain efficiencies and improve information exchange among their employees. Based on an organization's objectives, an intranet can take many different forms, ranging from a corporate information and communication platform to a pragmatic approach to Knowledge Management. This White Paper specifically focuses on the lifeblood of intranets: content.

This White Paper explains how Tridion's Web Content Management solution and the technological choices made by Tridion can help organizations achieve their business goals. It is intended for Systems Architects and IT Managers who need to assess the impact of incorporating Tridion into their existing environments.

The biggest problem facing CIO's today is their existing applications. This paper describes the problem and describes our permanent solution, Enterprise Application Integration.

This paper describes a new user-centric approach to managing structured and unstructured organizational documents and data. Focusing on end-user features offers significant benefits to corporations, their employees, and their IT managers.

The primary information management concern in the enterprise today is to ensure that the knowledge necessary to drive critical business processes is available where it needs to be, when it needs to be. The costs of failure to do this are high. 

One of the vital needs of business is to connect processes, people and information both within across the organizational boundaries. Microsoft Dynamics CRM 4.0, a Customer Relationship Management application, provides solution to the sales managers in accessing the lead/prospect data and promoting their business successfully.

Listen to this conversation with Doug Mueller to learn how standards and processes have evolved to bring us the service desk of today and tomorrow. Discover what changes in direction surprise even Doug as he builds architecture for efficient service desks. Doug's enthusiasm for taking the service desk to the next level is noticeable in this podcast, and you just might come away with some new perceptions of the service desk of the future.

Data deduplication technology represents one of the most significant storage enhancements in recent years, promising to reshape future data protection and disaster recovery solutions. Data deduplication offers the ability to store more on a given amount of storage and replicate data using lower bandwidth links at a significantly reduced cost. This white paper explains how deduplication technologies work in practice, the pros and cons of each approach, and when to choose a particular type.

Technology rollouts on a nationwide and global scale require technicians to perform onsite work. Though you may have hired a Technology Rollout Company to manage and deploy these technicians, they ultimately serve as direct representatives of your company.

Download this free report to explore the potential of applying business performance management principles to advance document performance management to reduce costs; better manage documents as vital strategic, financial and information assets; and secure positive returns on investments from outsourcing. Learn more today!

Learn how the integration of Cisco's Web 2.0 Collaboration with Unified Communications can provide big benefits to your organization.

Planning to implement an email archiving system? There are many issues to consider – legal risks, storage concerns and data security – it can seem a complex topic!Download this guide to help you make informed decisions about your archiving requirements

Today, stakeholders and projects pepper the globe. Successfully navigating the project lifecycle - from risk management and estimating to managing scope and facilitating knowledge transfer - now requires a different recipe.

Listen in as Sentrigo interviews Dr. Charles Popper, who discusses specific data integrity and security requirements for the pharma sector. Dr. Popper will address how to enforce the proper balance of information sharing and database protection, without compromising high-quality research.

IBM and PTC, leaders in product development and innovation, are offering joint solutions that combine our expertise and technology to fully support cross-enterprise product development optimization. Together, we enable companies to meet time-to-market, cost-reduction and quality requirements, in an ever-increasing, complex global marketplace.

The rapid growth of Web-based initiatives means organizations need to manage large amounts of targeted data. Existing enterprise content management (ECM) systems can be integrated with IBM Lotus Web Content Management software to help align accurate information with the people who affect your business. This white paper explains how.

Many dashboards have limitations that can make it difficult for businesses to provide value beyond the executive level. But with IBM portals, you can create a foundation to build more effective active dashboards. This executive brief shows how next-generation dashboards can provide a competitive advantage by helping improve flexibility and decision-making.