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Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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White Paper Published By: Polycom     Published Date: Jun 08, 2016
There are an estimated 50 million huddle rooms, or small meeting spaces, around the world today.  But in 2015, only 10% of video systems purchased were for huddle rooms.  See how you can support the new ways people work by creating a productive huddle room meeting experience.  
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best practices, business optimization, business management, application management, enterprise application
    
Polycom
White Paper Published By: Polycom     Published Date: Jun 08, 2016
"Build your business case. There is a transformational shift around enterprise voice solutions as organizations move from the PBX to unified communications (UC) for their voice needs. In parallel, many organizations are moving their existing on-premises infrastructure into the cloud. This brief outlines the benefits and considerations such as: • Microsoft Office 365 and the cloud • Selecting phones for Skype for Business • Replacing the PBX and making the transition • And more Download this brief that helps you realize the benefits that UC and collaboration brings to the modern workplace."
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business optimization, business strategy, network management, business applications, best practices
    
Polycom
White Paper Published By: Polycom     Published Date: Jun 08, 2016
Video communication offers significant benefits for improving group collaboration and breaking distance barriers. Rapid growth of Unified Communications platforms such as Skype for Business/Lync has made video collaboration even more accessible to individuals and companies of all sizes. One of the key demands of video conferencing solutions is to interoperate between different platforms
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best practices, business optimization, business management, application management, enterprise application
    
Polycom
White Paper Published By: Polycom     Published Date: Jun 08, 2016
Whether you are planning to retire legacy phone systems or have already adopted Skype for Business, organizations are looking past IM and presence and exploring other productivity and efficiency gains. And the most logical first step is Voice. Discover how to take full advantage of Skype for Business in this white paper from ZK Research: The Top 10 Ways to Maximize Your Skype for Business Investment. 2 ways are to make Skype for Business part of your BYOD strategy and consolidate infrastructure. Find out the remaining 8 ways to maximize your investment - and how to make it work for you.
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business optimization, business strategy, network management, business applications, best practices
    
Polycom
White Paper Published By: IBM     Published Date: Jun 07, 2016
In a multi-database world, startups and enterprises are embracing a wide variety of tools to build sophisticated and scalable applications. IBM Compose Enterprise delivers a fully managed cloud data platform so you can run MongoDB, Redis, Elasticsearch, PostgreSQL, RethinkDB, RabbitMQ and etcd in dedicated data clusters.
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ibm, analytics, database, ibm compose enterprise, networking
    
IBM
White Paper Published By: IBM     Published Date: Jun 07, 2016
The database you pick for your next application matters now more than ever. It can be difficult, and oftentimes impossible, to quickly join today's data into the relational model. Learn how a NoSQL database can act as a viable alternative to or compliment an existing relational database.
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ibm, nosql database, database, analytics, networking
    
IBM
White Paper Published By: Tapinfluence     Published Date: Jun 07, 2016
The rise of digital in the marketing mix has brought a whirlwind of change to the agency space, from work being brought in house to competition from consultancies and service providers. What an agency looks like in just five years is going to be tremendously different from the traditional model we know today.
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marketing, content marketing, best practices, business optimization, best practices
    
Tapinfluence
White Paper Published By: Tapinfluence     Published Date: Jun 07, 2016
Developing a successful influencer marketing strategy requires careful thought and planning. The worksheets in this workbook capture the consideration behind the strategies of many of our clients. They will guide you step-by-step through the process of developing a solid influencer marketing strategy for your brand. We suggest you start with worksheet #1, and then move through the remaining worksheets in order.
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marketing, content marketing, best practices, business optimization, business practices
    
Tapinfluence
White Paper Published By: Tapinfluence     Published Date: Jun 07, 2016
This study looks at the effects of influencer marketing on in store sales. The study uses point of sale data to compare purchases from consumers exposed to influencer content to a matched control group of consumers who did not see influencer content.
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marketing, content marketing, best practices, business optimization, business practices
    
Tapinfluence
White Paper Published By: Tapinfluence     Published Date: Jun 07, 2016
In this eBook, based on a webinar by TapInfluence featuring PageFair and informed by data presented in PageFair and Adobe’s 2015 Ad Blocking Report, learn the eight facts you need to know about the state of ad blocking today so that you can make smart budget choices, reduce waste, and improve ROI tomorrow.
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best practices, business optimization, business management, content delivery, content integration
    
Tapinfluence
White Paper Published By: Cisco & F5     Published Date: Jun 06, 2016
As IT strives to accelerate business, one smart route leverages new partnerships that speed time-to-value.
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f5 networks, cisco, devops, software-defined networks, sdn
    
Cisco & F5
Webinar Published By: Prophix     Published Date: Jun 03, 2016
For an increasing number of organizations, enterprise performance management (EPM) tools are enabling senior finance executives to integrate plans, understand where they're losing money, move from annual budgets to rolling forecasts, and identify opportunities for strategic improvements. During this Webcast, a panel of experts will explore: • Why business intelligence and business analytics are each important to your business; • How Big Data and analytics can help your organization answer more questions and ask even better ones; • The capabilities that enterprise performance management software offers organizations; and • How to evaluate what your organization can gain by implementing enterprise performance management software.
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enterprise management, best practices, productivity, opportunities, strategic improvements
    
Prophix
Webinar Published By: Prophix     Published Date: Jun 03, 2016
Prophix and IMA hosted a webcast, titled “Overcoming Barriers to Implement CPM Methods”, featuring subject matter expert Gary Cokins, the CEO, at Analytics-Based Performance Management. The adoption rate of business analytics and corporate performance management (CPM) methods has been slowed by various barriers. Gary Cokins outlines the causes of this lag, as well as lessons learned about how to overcome obstacles, and obtain buy-in to manage and improve performance. He describes techniques such as strategy maps, balanced scorecards with key performance indicators (KPIs), channel and customer profitability reporting, and driver-based budgeting that can prevent failure when implementing CPM methods.
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prophix, best practices, performance management, business analytics, productivity
    
Prophix
White Paper Published By: Prophix     Published Date: May 31, 2016
Prophix develops Corporate Performance Management (CPM) software that companies use primarily to manage processes in the finance department, streamlining budgeting, planning, financial reporting and consolidation, and scorecarding.
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prophix, performance management, best practices, software development, business management
    
Prophix
Webinar Published By: Prophix     Published Date: May 31, 2016
With Prophix you can produce rolling forecasts, multi-year forecasts, daily forecasts and driver-based forecasts. With a centralized application, organizing fragmented data from multiple sources and change assumptions easily and create a multitude of scenarios.
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prophix, forecasts, application, database management, application integration
    
Prophix
White Paper Published By: Absolute Software     Published Date: May 31, 2016
With companies embracing mobility to maintain competitive advantage in the digital era, information security threats have increased exponentially. Userfriendly technologies such as mobile devices, mobile apps, and cloud storage are often hacker-friendly too, creating opportunities for cybercriminals to covertly infiltrate company data. This opens the door to data loss, reputational damage, loss of proprietary information – not to mention the associated regulatory penalties and potential legal fees. IT bears the brunt of responsibility for information security, yet according to Forrester, internal incidents top the list of security breach causes in 2014.
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mobility, competitive advantage, best practices, mobile devices, mobile applications
    
Absolute Software
White Paper Published By: LogMeIn     Published Date: May 31, 2016
LivePerson’s forced migration to the LiveEngage platform has businesses like yours re-examining their live chat options. Given the painful relationship they’ve endured for years with LivePerson, many customers are wary, and they want to make sure that they make the right move. BoldChat is working with a number of former LivePerson customers who came to us looking for a true partner – one that not only wants to earn their business, but to continue earning it every day. What they’re getting in return is much more.
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boldchat, logmein, liveperson, chat, customer service
    
LogMeIn
Case Study Published By: Zerto     Published Date: May 31, 2016
Download this case study today to learn more about how ARA was able to complete a datacenter migration in a compressed window, and how they continue to use ZVR to deliver aggressive service levels across their infrastructure with a product that is very easy to use.
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zerto, virtual replication, medical imaging, datacenter, servers
    
Zerto
White Paper Published By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
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best practices, customer support, business intelligence, business optimization, customer engaement
    
Pega
White Paper Published By: Pega     Published Date: May 25, 2016
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases. Download this Gartner analysis and gain a better understanding of the case management frameworks solutions offe
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business optimization, business strategy, network management, business applications, best practices
    
Pega
White Paper Published By: VMware AirWatch     Published Date: May 23, 2016
Enterprise Mobility Management Infographic (This article is in Japanese)
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mobile management, mobile devices, enterprise management, mobile device management, best practices
    
VMware AirWatch
White Paper Published By: Dynatrace     Published Date: May 20, 2016
This report details how T-Mobile did exactly that, and how you can do the same: - Base your plan on your own business and visitor data - Correlate performance to transaction completion rate - Determine where you'll see the most return for your technology and time investment
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dynatrace, software development, devops, tmobile, digital performance
    
Dynatrace
White Paper Published By: Dynatrace     Published Date: May 20, 2016
Goodbye War Room, Hello DevOps 2.0: 6 ways to increase quality and speed in application deployment In this eBook, we'll focus on what you need to do to continue to transform: - Ask the right questions and get the right answers to act efficiently when there is a problem - Level-up development, test, and operations capabilities to build in quality right from the start - Identify the priorities for your business so you can give teams laser-like focus on what matters most - Define a common set of metrics based upon shared goals to do what good agile teams do well — collaborate
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dynatrace, devops, software development, speed, application development
    
Dynatrace
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Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA

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