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Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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White Paper Published By: 123Together     Published Date: Dec 04, 2008
Microsoft Exchange Server has been a crucial technological breakthrough in advanced corporate communication systems. Companies who utilize an enterprise-class email server like Exchange believe that email is mission critical, and value the productivity it enables. But an in-house migration to Exchange 2007 from an earlier version of Exchange or another email program will not be an easy task. Complexity, time and cost issues loom large over the IT department and are causing IT directors to search for an alternative solution.
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123together, it strategies, contact management, email, economy
    
123Together
White Paper Published By: Mimecast     Published Date: Sep 30, 2008
Today, email management is not only a filing and storage challenge. Because law firms and attorneys must be equipped to take control of litigation, email authenticity must be unquestionable with strong chains of custody, constant availability, and tamper-proof security. This white paper summarizes the author's experiences of litigating in fractured environments, particularly as they pertain to email. Learn the 12 steps that will help you gain control of your electronically stored data.
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mimecast, saas, email solutions, evidence, security
    
Mimecast
White Paper Published By: Mimecast     Published Date: Sep 25, 2008
Email is one of the most critical applications in use in business today: it is embedded in many business workflows, it is used by engineers to inform them of infrastructure issues and it is used to communicate with customers and business partners. In short, the modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event.
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mimecast, saas, malware, workflows, risk management
    
Mimecast
White Paper Published By: ASG Software Solutions     Published Date: Aug 20, 2008
A forward-looking CMDB does more than keep an organization's IT operations running. It draws clear connections between IT components and business services, which is the core of Business Service Management (BSM). But even more critical than the CMDB's ability to support business as it is now, is the question of how well it will drive business innovation in the future.
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asg, cmdb, bsm, metadata, metacmdb
    
ASG Software Solutions
Webinar Published By: Silver Peak     Published Date: Dec 31, 9999
Offsite data replication is key to ensuring ongoing business operations, but it can be complex and costly, especially when performed over long distances. Join this discussion to discover how you can apply fast, cost effective and reliable remote replication that can: • Meet Recovery Point Objectives (RPO) by reducing remote replication times by up to 20X • Reduce bandwidth costs and extend replication distances • Lower storage costs while increasing storage flexibility • Leverage emerging cloud and virtualization technologies for better offsite disaster recovery Hear from the experts and users at Dell Compellent, Silver Peak and AlaskaUSA discuss essential data replication strategies and technologies.
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offsite data, remote replication, reliable, storage flexibility, cloud
    
Silver Peak
White Paper Published By: ThousandEyes     Published Date: Jan 14, 2018
Global design and engineering firm Atkins uses ThousandEyes to implement a 'cloud first' strategy, monitoring Office 365 user experience and performance from offices around the world.
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thousandeyes, isp, office 365, cloud applications, cloud computing
    
ThousandEyes
White Paper Published By: ThousandEyes     Published Date: Jan 14, 2018
ThousandEyes highlights the impact of an ongoing DDoS attack, provides visibility into the effectiveness of the mitigation and provides insight into the strategies of DDoS mitigation vendors.
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thousandeyes, ddos, migration, network migration, network security
    
ThousandEyes
White Paper Published By: Trintech, Inc.     Published Date: Nov 13, 2017
This eBook’s goal is to help you identify which technology best suits your business, how to get a project like this approved internally, and what you need to think about when it comes to delivery.
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trintech, business automation, software implementation, business process automation, bpo
    
Trintech, Inc.
White Paper Published By: NodeSource     Published Date: Nov 10, 2017
Digital transformation is “the use of technology to radically improve performance or (business) reach. But for digital-native businesses that have never needed to make that shift — e-commerce, social media, web-based services — it involves a sharpening of that focus combined with an ongoing evolution of process and infrastructure.
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nodesource, xml, software development, digital transformation, open source
    
NodeSource
White Paper Published By: Informatica     Published Date: Aug 21, 2017
Download this white paper today to understand How patients are stepping up and using data to disrupt the traditional doctor-patient relationships.
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informatica, data management, cloud data management, collaboration, analytics
    
Informatica
White Paper Published By: SAP     Published Date: Jul 28, 2017
This EIU report, sponsored by SAP, explores both the challenges and the opportunities facing IT in an era of digital transformation.
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sap, digital transformation, digitising, digital services, mobile computing
    
SAP
White Paper Published By: Radius     Published Date: Jul 24, 2017
To help forward-thinkers find success with marketing and sales ops, we’ve developed a comprehensive framework that defines the pillars and core responsibilities of Revenue Ops and will encourage innovative companies to build a world-class Revenue Ops organization.
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radius, sales op, marketing op, revenue growth, marketing operations
    
Radius
White Paper Published By: Radius     Published Date: Jul 24, 2017
We’ve seen Omnichannel Marketing in action across a wide range of companies and we’re convinced that marketing teams need to move to a customer-centric model. In this eBook, we’ll help you do exactly that.
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radius, omnichannel, customer data, unified customer, b2b marketing
    
Radius
Free Offer Published By: Thales     Published Date: Jul 13, 2017
Watch expert Nancy Spizzo for an informative recorded webinar, where she'll use real-world examples to highlight best practices and dispel myths about patient data protection. Spizzo will also discuss current trends in healthcare data security and HIPAA enforcement.
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thales, data protection, health records, data security, hippa
    
Thales
White Paper Published By: Coupa Software Inc.     Published Date: Jul 10, 2017
Many companies think of their accounts payable (AP) department as a transactional function—it’s essential to your operation, but too often it’s weighed down with people-heavy paper processes. If your AP department is focused on data entry and resolving escalations, you’re missing a valuable business opportunity.
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coupa, accounts payable, capital management, finance, eprocurement
    
Coupa Software Inc.
White Paper Published By: Workday     Published Date: Jun 05, 2017
In today’s mobile, connected and data-driven world, legacy financial management systems are failing to meet the needs of the modern enterprise.
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workday, finance management, mobile employees, mobile workers, mobile data
    
Workday
White Paper Published By: Coupa Software Inc.     Published Date: May 30, 2017
Whether you’re looking to make your first eProcurement purchase or expanding technology usage across the full range of spend management process, the Forrester Wave: eProcurement Report identifies leading eProcurement solutions.
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coupa, eprocurement, ecommerce, finance management, epayment
    
Coupa Software Inc.
White Paper Published By: LogMeIn     Published Date: May 25, 2017
Nearly 2/3 of your customers are reaching out for support through mobile websites. Give them a mobile experience that will keep them coming back for more.
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boldchat, logmein, mobile customer experience, mobile customers, customer service
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: May 25, 2017
This eBook shares five tips to take your customer engagement strategy to the next level.
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logmein, boldchat, online customers, customer feedback, customer service
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: May 25, 2017
7 plays you need to make to take your customer engagement strategy to the next level. Get ready to score big.
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boldchat, logmein, customer service, customer engagement, customer experience
    
LogMeIn
White Paper Published By: UPS     Published Date: May 22, 2017
Learn how improved visibility, new tools, new monitoring capabilities and appropriate packaging can help drive down costs for shippers.
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ups, shipping, cold chain, 3pls, collaboration
    
UPS
White Paper Published By: HERE Technologies     Published Date: May 02, 2017
This Whitepaper reveals how location services deployed on-premises or in a hybrid cloud can address the needs of enterprises in multiple sectors, helping to improve customer experiences and protect valuable assets.
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location services, cloud, cloud computing, hybrid cloud, customer experience
    
HERE Technologies
White Paper Published By: Arena Solutions     Published Date: Mar 28, 2017
This white paper reports on how new innovations are helping accelerate new product introductions, improving collaboration with outsourced partners and suppliers, and enabling organizations to achieve compliance with confidence.
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arena solutions, arena, bill of materials, bom, product innovation
    
Arena Solutions
White Paper Published By: LogMeIn     Published Date: Mar 06, 2017
Millennials and other digitally fluent consumers not only are comfortable using multiple devices, social media, messaging platforms, and mobile apps, they expect their interactions to cross seamlessly – often in real time – from one device or platform to another.
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logmein, customer service, customer engagement, user friendly, online shopper
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Mar 06, 2017
Failure to provide today’s digital consumers with seamless interactions across communications channels and platforms in a fast-evolving marketplace can do serious damage to an enterprise through lost sales, poor reviews on social media, customer churn, and excessive turnover of disgruntled agents.
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logmein, omni channel, customer loyalty, customer support agent, market research
    
LogMeIn
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Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA

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