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Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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White Paper Published By: Diligent     Published Date: Aug 05, 2016
This whitepaper reveals some of the most commonly asked questions about board portals and how they can help directors and company secretaries be more effective and secure in how they communicate.
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board portals, boardroom, sharing information, information management, content management system
    
Diligent
White Paper Published By: Diligent     Published Date: Aug 05, 2016
When organizations engage a board portal provider, they are entrusting them to safeguard sensitive documents and provide a system for managing access to those documents. This trust goes beyond technical specifications.
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board portal, document management, security management, application security, security policies
    
Diligent
White Paper Published By: Panaya     Published Date: Aug 04, 2016
This Panaya whitepaper explores methodologies and best practices for achieving IT agility for critical enterprise applications (ERP) in the era of digital transformation. It provides a unique perspective about how to increase IT velocity while minimizing IT risk and ensuring quality in a traditional IT environment.
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panaya, erp, enterprise resources, digital transformation, digitalization
    
Panaya
Webinar Published By: IBM     Published Date: Aug 01, 2016
As digital transformation accelerates, the opportunity to engage customers digitally has never been greater — but so has the threat of not delivering great customer experiences. In order for customer insights professionals to compete, the use of customer understanding to optimize experiences at scale must be at the heart of all digital transformation initiatives. Digital intelligence provides a vision and approach that captures a holistic view of the customer in order to optimize digital interactions, engagements, and experiences. During his talk James McCormick will describe the vision and need for digital intelligence; the approach needed to make it a strategic initiative, and ultimately, how it will provide a competitive advantage.
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ibm, commerce, customer experience, analytics, customer engagement
    
IBM
White Paper Published By: Salesforce     Published Date: Aug 01, 2016
This e-book will help you learn how to build a great software as a service (SaaS) business. It will show you how partnering with Salesforce gives you an unparalleled advantage in the marketplace to build, market, sell, and grow faster.
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salesforce, saas, software as a service, business growth, trusted business apps
    
Salesforce
White Paper Published By: IBM     Published Date: Jul 29, 2016
Ordinary analytics tools can’t keep up with today’s digital, multichannel and demanding customers. This guide highlights three major challenges associated with traditional analytics and how innovative strategies combined with IBM’s Customer Experience Analytics solution can solve them.
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ibm, commerce, data, insights, analytics
    
IBM
White Paper Published By: IBM     Published Date: Jul 22, 2016
Read this Forrester report to learn how digital intelligence can help you combine insights from existing, new and emerging channels to drive timely, customer-obsessed decision-making. Get an up-close look at the disruptive nature of digital intelligence technology and find out how to continuously improve customer engagement.
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ibm, commerce, customer analytics, customer experience, digital intelligence
    
IBM
White Paper Published By: IBM     Published Date: Jul 22, 2016
Ordinary analytics tools can’t keep up with today’s digital, multichannel and demanding customers. This guide highlights three major challenges associated with traditional analytics and how innovative strategies combined with IBM’s Customer Experience Analytics solution can solve them.
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ibm, commerce, customer analytics, customer insight, data insights
    
IBM
Webinar Published By: IBM     Published Date: Jul 22, 2016
"Increasingly, brands are looking to differentiate based on an exceptional customer experience. The key to improving the customer experience is being able to effectively measure what’s working and what you need to improve. IBM host a webinar presenting tips on how to measure the customer experience for your brand and how to use that data to build better journeys. Please join IBM and guest speaker Andrew Hogan from Forrester Research as we share tips on how to best measure the digital experiences customers have with your brand and how to use that information to build better journeys. The webinar will provide attendees with: • Best practices to measure the quality of digital customer experiences • Guidance on the kinds of tools to use to capture the right CX metrics • Tips for integrating metrics, including the role of customer journeys • Techniques to drive action and improve digital experiences"
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ibm, commerce, customer analytics, marketing, customer experience
    
IBM
White Paper Published By: IBM     Published Date: Jul 22, 2016
View this ebook to learn how leading organizations are managing, deploying, designing or planning cloud-based B2B integration alternatives to future-proof their B2B trading operations.
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ibm, commerce, b2b, b2b integration, ibm cloud services
    
IBM
White Paper Published By: IBM     Published Date: Jul 22, 2016
This smartpaper presents an overview of the B2B integration landscape—its challenges, opportunities and the approaches that leading organizations follow in developing a robust and scalable EDI solution. It also summarizes the IBM B2B Cloud Services offering, with real-world examples of how companies are leveraging the IBM cloud to excel amid escalating global complexity, demand volatility and new customer requirements.
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ibm, b2b, b2b cloud integration, b2b integration, cloud
    
IBM
White Paper Published By: IBM     Published Date: Jul 22, 2016
IBM B2B Cloud Services comprise a comprehensive set of cloud-based B2B integration features and capabilities, which can be delivered on demand, as fully managed services, or under a hybrid management model. With IBM B2B Cloud Services, enterprises can meet a range of trading partner onboarding and management requirements, as well as improving reliability and performance of and control over multi-enterprise process automations.
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ibm, commerce, swot assessment, ibm b2b cloud services, cloud
    
IBM
White Paper Published By: Kaspersky     Published Date: Jul 22, 2016
Do you have policies and plans in place to meet your user’s needs while keeping those devices—and your company’s sensitive information—secure?
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kaspersky, byod, mobile device management, mobile workers, mobile security
    
Kaspersky
White Paper Published By: HPE_OMG_7.16     Published Date: Jul 22, 2016
With many enterprises implementing a hybrid cloud environment to move applications to cloud, IT organizations must establish a decision-making framework for evaluating, deploying, and operating applications in the cloud. Businesses need to be able to deliver applications in the right way and on the right cloud, so IT organizations seek insight into setting policies for the best placement of applications across different cloud options. In this report, Gartner offers analysis and recommendations for moving traditional apps to private cloud and for brokering and managing apps across different private and public cloud options.
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technology, best practices, cloud computing, infrastructure, best practices
    
HPE_OMG_7.16
White Paper Published By: HPE_OMG_7.16     Published Date: Jul 22, 2016
To achieve the full benefits from private cloud deployments for rapid infrastructure provisioning, I&O leaders should look beyond infrastructure to provide enhanced services that support development requirements.
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technology, best practices, infrastructure, business intelligence, business management
    
HPE_OMG_7.16
White Paper Published By: IBM     Published Date: Jul 21, 2016
This e-book explores the many uses of client insights for banking and wealth management. By using sophisticated analytics and cognitive capabilities, your organization can gain deep understanding of what matters most to your clients. Knowing them well helps to provide targeted, personalized service that they value and increases their loyalty. It’s a smart pathway for reducing churn and generating new revenue models through meaningful cross-selling opportunities in today’s customer-centric world.
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ibm, banking, client insight, financial services, engagement
    
IBM
Webinar Published By: IBM     Published Date: Jul 20, 2016
This webcast will help you understand how your business can benefit from the IBM MQ Appliance, and where it can fit into your business today.
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ibm, middleware, mq appliance, ibm mq appliance, hardware
    
IBM
White Paper Published By: IBM     Published Date: Jul 20, 2016
Read this paper to learn the top five collaboration challenges, followed by a game plan to address them.
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ibm, enterprise social solutions, enterprise solutions, collaboration, collaboration challenges
    
IBM
Webinar Published By: IBM     Published Date: Jul 19, 2016
This video demonstrates how IBM’s Behavior Based Customer Insight for Banking leverages predictive analytics to help you personalize customer engagement and deliver customized actions. The solution leverages advanced predictive models to analyze customer transactions and spending behavior to more deeply understand customer needs and propensities, anticipate life events, and help provide a unique customer experience.
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ibm, banking, finance, consumer insights, business intelligence
    
IBM
Webinar Published By: IBM     Published Date: Jul 19, 2016
Learn new ways of analyzing digitally connected customers-from dynamic segmentation to the use of advanced analytics. With predictive tools, banks can analyze transactions and spending behavior to better understand customer needs, anticipate life events, and provide a unique experience.
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ibm, banking, finance, consumer insights, business intelligence
    
IBM
White Paper Published By: IBM     Published Date: Jul 15, 2016
This Market Guide helps CISOs identify emerging data-centric audit and protection tools. IBM is positioned with a centralized management console approach across multiple silos and has coverage of all the key capabilities evaluated by Gartner.
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ibm, gartner, data, dcap, data-centric audit protection
    
IBM
White Paper Published By: IBM     Published Date: Jul 14, 2016
How do you keep 130,000 guests safely entertained, fed, watered and informed in a sustainable way? Roskilde Festival knew that the critical insights lay hidden in huge volumes of real-time data. The Copenhagen Business School used IBM technologies to build a cloud big data lab that correlates information from multiple sources, delivering valuable insight for planning and running the festival. Download to learn more.
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ibm, datamart on demand, data, analytics, big data
    
IBM
Case Study Published By: Equinix     Published Date: Jul 13, 2016
This paper revelas how Equinix empowers a leading provider of digital supply chain solutions to transform your industry’s business model via a scalable and robust interconnection solution.
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customer experience, customer relationship, content management, content digital media, customer interaction service
    
Equinix
White Paper Published By: Equinix     Published Date: Jul 13, 2016
This report reveals how media companies and broadcasters must consider new strategies to meet rising expectations and maintain audience share due to the increasingly wide audience with an insatiable hunger for content.
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media, media companies, broadcasters, content, create content
    
Equinix
Webinar Published By: IBM     Published Date: Jul 12, 2016
This video provides an overview as to how governments can provide better services to citizens with IBM Case & Capture. Watch to learn more.
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ibm, ecm, analytics, government, big data
    
IBM
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Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA

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