Knowledge Management

Cars.com uses IBM software to gain a 360-degree view into its technology infrastructure and applications, giving the company visibility into the user experience of its consumers, dealers and advertisers.

CMOs must orchestrate their digital strategy using our connect-the-dots framework. Their objective: Elevate digital to the highest level of business strategy.

orrester believes that CMOs who personally participate in social media will be better at leading the new brand experience, and leading a new generation of cross-functional marketing organizations.

Exceptional employee web experience streamlines process, improves productivity

The study casts light on the challenges public and private sector CMOs confront - and the opportunities they envision - in increasingly complex times.

Despite advances in technology, paper forms abound. But paper-based forms are time intensive and error prone. As a result, customers become frustrated with the increased cycle times and drained administrative resources.

Manage a successful help desk!

The value of video conferencing is well understood: a recent Frost & Sullivan survey of more than 200 C-level executives shows that the technology is in use in 51 percent of organizations, and is personally used by 41 percent of respondents.

This white paper provides a step-by-step guide to ensuring success with your business rules management project. You'll learn the components of a successful business rules management project.

When automating decisions, organizations need a platform for defining the policies and regulations that drive those decisions. Choosing the right business rules management system is not enough to pick the right technology.

Learn how DreamWorks Animation uses HP Converged Infrastructure technologies to boost creativity, streamline production, and save significant time as well as costs. "HP Converged Infrastructure technologies are increasing our capacity to produce state-of-the-art CG animation -- great storytelling combined with stunning visuals. And that's what audiences expect."

Bar-coded shipping labels are essential to sophisticated tracking and material-handling systems, and thus so are label printers. This white paper identifies the features of shipping-label printers that will return the greatest value for long-term, low-cost reliable operations, from features that save time to those that simplify integration and management.

Tablet computing is one of the fastest growing categories of consumer electronics, led by the Apple iPad. This buzz is leading many businesses to explore new uses for tablet computers, and some devices are finding their way into evaluation trials on forklifts and other vehicle applications in the distribution center. This white paper compares ruggedized enterprise tablets to purpose-built vehicle mount computers, and addresses mounting, survivability, power, compatibility, and cost considerations between the two product categories.

While economic recovery is clearly in process, your capital and operational budgets are still extremely tight. At the same time, your maintenance organization is being pressured to take a stance of zero tolerance toward safety incidents while reducing maintenance costs and minimizing asset downtime. Read this in-depth Aberdeen Group report, based on responses from 117 executives of successful companies, to find out how best-in-class businesses are proactively managing these challenges. You'll learn these techniques for optimizing maintenance and operations-and more: creating a culture of collaboration among teams across your enterprise; empowering decision makers with appropriate, highly accurate metrics; and leveraging predictive management and analytics to manage assets throughout their life cycle.

In this competitive whitepaper, Edison Group provides an independent, third-party perspective and evaluation of HP's new B6200 StoreOnce Backup System versus EMC Data Domain. Criteria considered included scalability (including capacity and performance), high availability, architectural approach, pricing, and licensing.

As a claims management professional, you have to deal daily with formidable - and sometimes competing - challenges: provide superior customer experience; achieve operational excellence and cost containment; and effectively manage risk. Predictive analytics can help you improve each of these three outcomes, but more importantly, it helps strike the right balance among these three objectives for each new claim received. Read this white paper from IBM to learn about applying predictive analytics to claims management, including the typical ROI achieved, how embedded analytics improves decision making, and technology components of a predictive analytics solution.

In this technical white paper from IBM, learn how predictive analytics can be used to detect internal and external threat detection.

There's a reason why the buzz around cloud computing never seems to die down. Concrete results are replacing the initial hype. Many organizations are taking advantage of private clouds which come with the accessibility of a public cloud and the security of a local server.

Your business counts on you for reliable, secure, responsive IT services. It's a nonstop job, with no time off to figure out complex new technologies or wrestle with software solutions designed for larger firms. Virtualization is the way to simplify your IT without unnecessary complexity or cost.

In today's competitive business landscape, users' needs are continuously changing. Employees want access to their data and applications anytime, anywhere, from any device. The journey to seamlessly integrate data and applications across all devices begins with desktop modernization.

Smart phones and technology advancements have revolutionized the way people behave, interact, consume and live.

A global transportation company was challenged with high contract cost due to frequent part failures. Genpact implements the right Failure forecast modeling technique to reduce overall part consumption by ~43% till the life of the contract.

Quest Workspacetm Privilege Manager lets IT administrators grant selected privileges to users so they can update their own PCs, reducing help desk calls while maintaining a secure network. Elevate and manage user rights quickly and precisely with our Validation Logic targeting technology. Use privilege elevation rules from the Privilege Authority Community Edition, or create your own rules and allow administrator-level access to only the applications, Windows processes and ActiveX controls you deem safe.

IT teams are under big pressure to improve the performance and security of corporate networks. Monitoring for security, compliance, and performance requires getting the right data to the right monitoring tool for analysis.

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