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Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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White Paper Published By: JBoss Developer     Published Date: Oct 21, 2016
Digital transformation (DX) is the continuous process by which enterprises adapt to or drive disruptive change by leveraging digital competencies, such as harnessing sensor data or using location, customer profile, and a mobile app to make shopping recommendations. DX reshapes the organization's culture where required; leverages existing processes, systems, and assets; and creates net-new digital capabilities as needed. With DX, there is the need to embrace new business models and new architectures and technologies that will help an enterprise with customer-facing innovation as well as transition existing systems, processes, organization structure, and relationships to support the transformation.
Tags : 
api, market intelligence, advisory services, digital transformation, data
    
JBoss Developer
White Paper Published By: IBM     Published Date: Oct 20, 2016
Adopting Identity as a Service (IDaaS), also known as Cloud IAM, can reduce your IT costs, but how do you convince your organization to take the leap? Use this TCO guide to compare the cost of on-premises and cloud-based IAM, such as IBM Cloud Identity Service. Then, calculate your three-year cost savings to truly "wow" your team.
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ibm, security, ciso, cloud iam, identity service device
    
IBM
White Paper Published By: IBM     Published Date: Oct 18, 2016
Big data analytics offer organizations an unprecedented opportunity to derive new business insights and drive smarter decisions. The outcome of any big data analytics project, however, is only as good as the quality of the data being used. Although organizations may have their structured data under fairly good control, this is often not the case with the unstructured content that accounts for the vast majority of enterprise information. Good information governance is essential to the success of big data analytics projects. Good information governance also pays big dividends by reducing the costs and risks associated with the management of unstructured information. This paper explores the link between good information governance and the outcomes of big data analytics projects and takes a look at IBM's StoredIQ solution.
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ibm, idc, big data, data, analytics
    
IBM
White Paper Published By: IBM     Published Date: Oct 18, 2016
This paper from Osterman Research, explores the origins of the "information problem" many organizations are now facing and presents a detailed discussion of how to calculate your current information costs as well as how to calculate the ROI of an information governance program.
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ibm, osterman, roi, big data, data
    
IBM
White Paper Published By: IBM     Published Date: Oct 18, 2016
The worldwide growth rate of digital data is staggering. If you're a CIO or a data center administrator, data growth statistics aren't just big numbers, they are a big problem -- for your company. Email messages, social media and blog posts, text and instant messages, photos, video and audio, machine-generated data, and transactional detail are on track to overwhelm your storage capacity. Read this paper for practical advice and smarter solutions for managing the information in your organization and getting back to a position of mastery over your data. Get this valuable resource now.
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ibm, analytics, big data, information governance, ecm
    
IBM
White Paper Published By: IBM     Published Date: Oct 18, 2016
This eBook takes you on a journey to outthink content chaos and discover how your industry can gain real value from your business content. Read how industry leaders are reflecting on the important challenges they face, and how they are finding innovative ways to collaborate and extract value from all forms of content to outpace those obstacles. Learn how cognitive and cloud-based Enterprise Content Management, or ECM, can help you protect your content while gaining a competitive advantage from it, improving business performance and ROI.
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ibm, analytics, ecm, content, business content
    
IBM
White Paper Published By: IBM     Published Date: Oct 18, 2016
IBM is a leader in the 21 criteria ranking by Forrester of 14 dynamic case management vendors . This report helps enterprises select the best providers to meet their needs through a detailed methodology. Contained in the report is information on what enables a vendor to excel as well as potential pitfalls. Learn about: - The criteria to rank vendors by Forrester - What vendors possess to enter the leader ranking Get the report to learn how IBM is a leader.
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ibm, forrester, forrester wave, dynamic case management, dcm
    
IBM
White Paper Published By: IBM     Published Date: Oct 18, 2016
Informative infographic featuring case management and data capture solutions to put the customer experience first.
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ibm, ecm, data analytics, analytics, big data
    
IBM
White Paper Published By: IBM     Published Date: Oct 18, 2016
Read this article to understand how Box can revolutionize the way your marketing team creates campaigns in just five ways: 1. Complete projects, fast 2. Work with outside contractors and agencies, securely 3. Access files here, there and everywhere 4. Equip sales team with winning tools 5. Distribute campaign content easily
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ibm, marketing, box, ibm box, campaigns
    
IBM
White Paper Published By: IBM     Published Date: Oct 18, 2016
Meet Liz, a Director of Marketing, and journey with her as she looks for innovative ways to brainstorm and share content with both her internal teams and external agency partners. Liz discovers Box, a simple cloud-based content and file sharing solution that improves collaborative control.
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ibm, analytics, ecm, box, marketing
    
IBM
White Paper Published By: IBM     Published Date: Oct 18, 2016
DESC Read this guide from IBM to learn the do's and don't of keeping your campaigns on key.
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test ibm, analytics, box, marketing, campaigns
    
IBM
White Paper Published By: IBM     Published Date: Oct 18, 2016
Forrester Consulting study that explores the hypothesis that modern businesses require enterprise content management (ECM) platforms that can offer faster deployment capabilities and operational flexibility in order to meet their shifting business objectives.
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ibm, analytics, forrester, ecm, ecm platforms
    
IBM
White Paper Published By: IBM     Published Date: Oct 18, 2016
This ebook takes you on a journey to discover a cloud-based content management solution that provides greater visibility and collaborative control over business content. Meet Mike, an IT Solutions Executive, looking for an innovative way to collaborate that's secure, easy to use, immediate and accessible -- all while meeting strict governance policies.
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ibm, analytics, ecm, box, box for it
    
IBM
White Paper Published By: IBM     Published Date: Oct 17, 2016
Download and read this detailed “Redbook” from IBM to learn more about the capabilities and benefits you can realize from using IBM Predictive Customer Intelligence (PCI). You’ll learn how to use this sophisticated solution to enhance your customer relationships across all your channels and touch points.
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ibm, commerce, analytics, ibm predictive customer intelligence, predictive intelligence
    
IBM
White Paper Published By: IBM     Published Date: Oct 17, 2016
In this Customer Analytics Wave Report, see how Forrester Research ranks customer analytics solution vendors using a 33- criteria evaluation. See where each of the 11 chosen vendor stand among various categories as Forrester researched, analyzed, and scored them on the different strengths and capabilities. Insights from this report will help you in making the right choice while selecting your customer analytics solution.
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ibm, commerce, analytics, distribution sector, analytics wave report
    
IBM
White Paper Published By: Epicor     Published Date: Oct 17, 2016
Why investing in better business intelligence tools is critical to your success
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data, success, metrics, business intelligence, success
    
Epicor
White Paper Published By: IBM     Published Date: Oct 14, 2016
This ebook presents six reasons why you should consider a database change, including opinions from industry analysts and real-world customer experiences. Read on to learn more.
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ibm, database, database change, analytics, networking
    
IBM
White Paper Published By: IBM     Published Date: Oct 13, 2016
To help enterprises create trusted insight as the volume, velocity and variety of data continue to explode, IBM offers several solutions designed to help organizations uncover previously unavailable insights and use them to support and inform decisions across the business. Combining the power of IBM® InfoSphere® Master Data Management (MDM) with the IBM big data portfolio creates a valuable connection: big data technology can supply insights to MDM, and MDM can supply master data definitions to big data.
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ibm, mdm, big data, ibm infosphere, mdm advantagw
    
IBM
White Paper Published By: IBM     Published Date: Oct 13, 2016
Use big data to build an integrated, more personalized approach to marketing, business strategy, customer service and more.
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ibm, analytics, data, mdm, ibm software
    
IBM
White Paper Published By: IBM     Published Date: Oct 13, 2016
Data quality and master data management in a hybrid environment
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ibm, mdm, big data, ibm infosphere, knowledge management
    
IBM
Webinar Published By: IBM     Published Date: Oct 12, 2016
Please join IBM and guest speaker Andrew Hogan from Forrester Research as we share tips on how to best measure the digital experiences customers have with your brand and how to use that information to build better journeys. The webinar will provide attendees with: - Best practices to measure the quality of digital customer experiences - Guidance on the kinds of tools to use to capture the right CX metrics - Tips for integrating metrics, including the role of customer journeys - Techniques to drive action and improve digital experiences"
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ibm, commerce, customer analytics, customer experience, forrester research
    
IBM
Webinar Published By: IBM     Published Date: Oct 12, 2016
As digital transformation accelerates, the opportunity to engage customers digitally has never been greater — but so has the threat of not delivering great customer experiences. In order for customer insights professionals to compete, the use of customer understanding to optimize experiences at scale must be at the heart of all digital transformation initiatives. Digital intelligence provides a vision and approach that captures a holistic view of the customer in order to optimize digital interactions, engagements, and experiences. During his talk James McCormick will describe the vision and need for digital intelligence; the approach needed to make it a strategic initiative, and ultimately, how it will provide a competitive advantage.
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ibm, commerce, customer analytics, digital intelligence, customer experience
    
IBM
White Paper Published By: IBM     Published Date: Oct 12, 2016
Read this IDC analyst report to see how you can meet your digital business requirements with IBM Digital Experience on Cloud.
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ibm, commerce, digital experience, idc, business value
    
IBM
White Paper Published By: IBM     Published Date: Oct 12, 2016
Read this online report that can aid your horizontal portal selection decisions and help you identify key differentiators among products.
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ibm, commerce, digital experience, digital, horizontal portals
    
IBM
White Paper Published By: IBM     Published Date: Oct 12, 2016
IBM commissioned Forrester Consulting to evaluate what consumers want from a mobile app (and its authoring brand) and focused on the following questions: - What elevates a good, serviceable, and even profitable app into the realm of great? - And if a mobile app achieves greatness, what is the impact?
Tags : 
ibm, commerce, digital experience, digital, applications
    
IBM
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Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA

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