Published By: LogMeIn
Published Date: Feb 27, 2018
When Facebook released their bot feature, M, the virtual assistant living inside their Messenger platform, it was billed as the next generation of how people connect and interact with the internet. Since then, over 18,000 companies have created their own branded chatbots with the help of Facebook’s platform.
Never ones to miss out on a trend, Microsoft, Google and Apple have all been hard at work developing their own integrated chatbot features. Brands of all shapes and sizes, from American Express to 1800-Flowers to Domino’s Pizza, all have their own chatbots, proving the versatility of the concept. As Microsoft CEO Satya Nadella said at the 2016 Build conference, “As an industry, we are on the cusp of a new frontier that pairs the power of natural human language with advanced machine intelligence.”
Skills and resources — these are the two elements that make up an attacker’s arsenal. An attacker, however, cannot set out to break security or even perform sophisticated attacks without finding weak points in a system first. Massive malware attacks, email-borne heists, hacked devices, and disrupted services — all of these require a vulnerability in the network, whether in the form of technology or people, in order to be pulled off.
Trend Micro has looked into the current and emerging threats, as well as the security approaches tailored for the landscape. Read on to find out how to make informed decisions with regard to the security focus areas that will figure prominently in 2018.
With the deadline to become GDPR-compliant fast approaching, privacy and security professionals must act now. However, the task feels overwhelming. Where should I start? What should I include as part of my strategy? Is there anything that I am forgetting? This report helps privacy and security professionals answer these questions and lays out the key milestones they must achieve to hit the May 2018 GDPR deadline.
This whitepaper looks to address the Top 3 challenges your team faces when building in the cloud and what it means for your business.
Although the capabilities and cost of select SecOps solutions have kept pace with the widespread adoption of the Amazon Web Services (AWS) Cloud, many organizations try to protect their expanding cloud workloads without the proper support.
Hybrid cloud security is a hot topic, especially with the massive growth of public cloud providers like Amazon Web Services (AWS), Microsoft® Azure™ and Google Cloud. With the emergence of the hybrid cloud, where workloads are deployed across physical, virtual, and cloud, security professionals are constantly being challenged to evolve their security practices to adapt to this new architecture.
Trend Micro Hybrid Cloud Security, powered by XGen™, takes a blended approach. It combines multiple cross-generational threat defense techniques for protecting hybrid environments. When one technique isn’t effective against a given threat, another will step in to eliminate the threat.
Osterman Research wants to make it clear at the outset that we believe Microsoft Office 365 to be a robust and capable platform, one that will serve most organizations well. If your organization is using Office 365, we recommend you continue to do so. If you’re not using it, we recommend you consider it. Microsoft offers a large, varied and growing number of features and functions in Office 365, and at a wide range of price points that will satisfy different markets.
Decision makers evaluating the efficacy of Office 365 to meet their business requirements must be aware of its shortcomings in the areas of data protection, archiving, security, encryption, authentication and eDiscovery (among others) covering workloads like Exchange Online, SharePoint Online, OneDrive for Business, Skype for Business, and Azure Active Directory. An awareness of these shortcomings enables decision makers to plan for the mitigations required to assure the proper business performance of Office 365.
Since the early days of the Gartner Magic Quadrant for this category, there have been successive waves of innovation. Back in 2002, integrated firewalls captured the market’s (and Gartner’s) attention. Over the years, we’ve seen technologies, such as full disk encryption, data loss prevention (DLP), behavioral detection, application control, and more recently, machine learning, as effective new ways to protect endpoints, detect threats and give security teams peace of mind. Trend Micro has consistently been part of these innovation waves.
It’s clear that the market is excited about Endpoint Detection & Response (EDR). There are two drivers for this, and we are committed to delivering effective solutions in both areas.
NSS Labs performed an independent test of the Trend Micro Deep Discovery Inspector Model 4000 (Hardware model 4100) v3.8 SP5 and OfficeScan (OSCE) v12.0.1807. The product was subjected to thorough testing at the NSS facility in Austin, Texas, based on the Breach Detection Systems (BDS) Test Methodology v4.0 available at www.nsslabs.com. This test was conducted free of charge and NSS did not receive any compensation in return for Trend Micro’s participation.
While the companion Comparative Reports on security, performance, and total cost of ownership (TCO) will provide information about all tested products, this Test Report provides detailed information not available elsewhere.
The evolution of cyber threats ad the cybercriminal community has evolved from the days of pranksters launching annoying viruses and spam that would be considered primitive today.
While enterprises make concentrated efforts to protect their critical data, the lack of correlated and contextual network visibility can leave IT security organizations unable to prioritze the threats that matter the most.
Prepare your business for the future of customer service.
In a world where price and product can easily be matched, customer experience has become a key brand differentiator. It’s never been more important to understand customer expectations, perceptions, preferences, and trends.
The 2017 Microsoft State of Global Customer Service report found that customer service impacts brand choice and loyalty for 96% of consumers around the globe. The 32-page report offers insights from 5,000 survey participants.
Learn how you can stay ahead of the competition and earn customers for life with intelligent customer service. Find trend details and actionable data on:
The growing importance of service in a customer’s choice of or loyalty to a brand
The most important aspects of a good customer service experience
The most frustrating aspects of a poor customer service experience
Expectations of the millennial customer segment
Channel preferences based on geography
Customer expectations for self-serv
In some cases, adopting cloud IoT platform may make more sense where required processes, communication costs and cloud costs meet sufficient total cost of ownership against deploying MDC. Additionally, in situations that an end-user organization already has a secure room or a modular data center solution where infrastructure can be housed and/or the amount of infrastructure involved may be too small to benefit from power/cooling advantages of being housed in an MDC, the organization may not see a need for an MDC. An MDC is nothing more than a smaller form of a modular data center, and a number of providers have entered the modular data center solutions space in the past. These modular data center solution providers came into the market with high expectations for growth and ROI only to find that high sales were not forthcoming due to limited use cases, so many exited the space.
Published By: Microsoft
Published Date: Oct 12, 2017
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty.
The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
Nicht zuletzt gab es durch den Megatrend Cloud Computing einen rasanten Fortschritt für die moderne Applikationsentwicklung. Das Zusammenspiel von Microservices und Containern ermöglicht es, Entwickler-Software schneller zu erstellen und freizugeben. Mehr in unserem ePaper von Oracle und Intel®: so können Sie Time-to-Market von neuen Projekten durch Cloud-native Application Development verkürzen, Operations und Data Security effizienter managen sowie den ROI in der IT verbessern.
Maintain visibility and control, regardless of device or OS. The consumerisation of enterprise information technology is one of the most significant security concerns today. Gartner's Analyst Ken Delaney explains the impact of consumerisation on enterprise IT.
Answers to Your Mobile Device Data Protection Questions. The IT landscape is changing quickly, Get expert advice on developing a strategy and learn how your organization can manage security on employee-owned mobile devices.
Microservices architecture is a new architectural style for creating loosely coupled but autonomous services. Emerging trends in technology—such as DevOps, Platform-as-a-Service (PaaS), containers, and continuous integration and delivery (CI/CD) methods—let organizations create and manage these modular systems on an unprecedented scale that exceeds earlier approaches like service-oriented architecture (SOA). But organizations that refactor monolithic applications into microservices experience widely varying degrees of success. The key to using microservices effectively is a solid understanding of how and why organizations should use microservices to build applications
Trend Micro resolved the following issues by purchasing Zoom:
• Overly complex or difficult communications platforms
• Expensive hardware or software systems
• Unreliable or poor service quality
• Using too many different solutions
• Difficulties connecting remote teams or sites
• The need for a more efficient/effective way to reach customers and other external parties
Read more to learn about the benefits of using Zoom and which features are used more frequently by Trend Micro.
Published By: Lookout
Published Date: Aug 30, 2017
Most people define mobile devices – smartphones and tablets – as those
running a mobile-optimized operating system (e.g. iOS, Android, Windows
Phone). There’s a trend emerging, however, in which traditional mobile
devices are gaining functionality typically associated with PCs.
At the same time, PCs are being architected more like mobile devices — an
interbreeding of species, if you will. The iPad Pro, for example, has a
keyboard. With Windows 10, phones and tablets can run “Universal” apps
that also run on PCs. Windows 10 also has application-layer sandboxing,
code-signing, and an app store with apps pre-vetted by Microsoft. In
certain configurations (i.e. enterprise-managed devices), a laptop running
Windows 10 has a security architecture that looks strikingly similar to a
smartphone or tablet.
In a new video, security analyst Rich Mogull discusses mobile data protection topics and addresses many issues, including, the latest trends in mobile security, mobile device management, and mobile data protection.
The Consumerisation of Enterprise Mobility: A Formidable Challenge for CIOs, but a great opportunity. Download the Trend Micro Enterprise Security Whitepaper: The Consumerisation of Enterprise Mobility to learn the secrets to data protection on mobile devices.
This whitepaper will explore the anatomy of targeted attacks: the inner workings of the APT lifecycle. It will also provide an in-depth overview of Trend Micro Deep Discovery advanced threat protection solution, and how it enables enterprise IT to adopt a custom defense strategy that modernizes its risk management program to defend against targeted attacks. Deep Discovery is at the heart of the Trend Micro Custom Defense solution against targeted attacks.
Despite increased awareness and focus on defending against targeted attacks from both business and security leaders, organizations continue to be breached and suffer the consequences. Many of today’s security investments are simply not aligned to defend against these targeted threat vectors. Advanced threat detection and response should not be a point solution but rather a combination of technologies and core competencies. Detecting and responding to advanced threats should involve tight integration of multiple security technologies, network analysis and visibility (NAV) tools, the ability to automatically generate content such as security rules and signatures, context on attacker history, and overall customization and flexibility to ensure that the solution is fine-tuned for your specific IT environment.
Published By: Red Hat
Published Date: Jan 02, 2018
Microservices architecture is a new architectural style for creating loosely coupled but
autonomous services. Emerging trends in technology—such as DevOps, Platform-as-a-Service
(PaaS), containers, and continuous integration and delivery (CI/CD) methods—let organizations
create and manage these modular systems on an unprecedented scale that exceeds earlier
approaches like service-oriented architecture (SOA). But organizations that refactor monolithic
applications into microservices experience widely varying degrees of success. The key to using
microservices effectively is a solid understanding of how and why organizations should use
microservices to build applications.