Despite massive spend to protect enterprise digital assets, security breaches are still on the rise. The disconnect between the level of investment and the volume and impact of attacks is largely attributed to outdated approaches that favor perimeter protection and point solutions despite a digital supply chain that is more distributed than ever. For these reasons and more, enterprises need to start thinking differently about cybersecurity. Security doesn’t need new products. It needs a new model. One that applies the principles of intrinsic security across the fabric of the organization, from the sales floor to the C-suite, from the infrastructure to the endpoint device. In this Essential Guidance executive brief, learn how intrinsic security differs from traditional security methods, and the steps CIOs need to take to operationalize this model for greater business agility without greater risk.
Published By: Tricentis
Published Date: Aug 19, 2019
Think back just 5 years ago. In 2014…
• The seminal DevOps book—Gene Kim’s The Phoenix Project—was one year old
• Gartner predicted that 25% of Global 2000 enterprises would adopt DevOps to some extent by 20161
• "Continuous Testing” just started appearing in industry publications and conferences2
• Many of today’s popular test frameworks were brand new—or not yet released
• The term “microservices” was just entering our lexicon
• QC/UFT and ALM were still sold by HP (not even HPE yet)
• Only 30% of enterprise software testing was performed fully “in house”3
• There was no GDPR restricting the use of production data for software testing
• Packaged apps were typically updated on an annual or semi-annual basis and modern platforms like
SAP S/4HANA and Salesforce Lightning hadn’t even been announced
Times have changed—a lot. If the way that you’re testing hasn’t already transformed dramatically, it will soon.
And the pace and scope of disruption will continue to escalate throughout the fo
Companies typically begin with a
basic approach to sales tax: figure out the requirements of the state
in which they’re headquartered, register with that state, and start collecting sales tax from customers in that state. That approach may work for a while,
but as your business expands into new states (whether you have a physical presence there or not), the risk of non-compliance with sales tax becomes significant.
Smart finance leaders know they need to have a sales tax
compliance strategy before they start getting notices from state tax authorities.
As the first managed services partner for Google Cloud Platform, Rackspace can help you accelerate innovation and cost savings within your retail organisation. With over 2.5 million hours of experience managing over 8000+ ecommerce websites, let us look after the intensive day-to-day operations of the cloud, so that you can focus on achieving your core business objectives.
This paper explores:
• Customer Voices: a look at three customers experiences working and thriving with GCP cloud
• Shopping trends and forecasts for 2019
• What’s on offer with Rackspace and our Fanatical Experience™
Published By: Anaplan
Published Date: Sep 10, 2019
A few years ago, the slow, spreadsheet-driven mode of sales and operations planning (S&OP) may have sufficed, but today, it’s utterly inadequate. A disconnected process can’t keep pace with a dynamic market.
Enter the next-generation of S&OP: dynamic, connected, and powered by cloud-based technology. When planners from across the business are able to work in unison, executives can make better-informed decisions that positively impact the bottom line.
Download this paper to learn:
Six essential phases of S&OP
An in-depth exploration of each phase
How to make next-generation S&OP a reality with cloud-based technology
Published By: Anaplan
Published Date: Sep 19, 2019
Angesichts eines immer stärker umkämpften Marktes entwickeln vorausschauende Führungskräfte im Vertrieb immer wieder neue Absatzmöglichkeiten und Strategien, um den Wettbewerb hinter sich zu lassen.
Anaplan for Sales wurde entwickelt, um die Go-to-Market-Strategie Ihres Unternehmens zu stärken und Sie als Führungskraft im Vertrieb dabei zu unterstützen, die richtigen Entscheidungen zu treffen.
Was können Sie in unserem Whitepaper erfahren?
• Wie können Sie die notwendige Agilität und Flexibilität im Rahmen Ihrer Vertriebsplanung erreichen?
• Warum sollte die Planung für Ihre Go-to-Market-Strategie auf einer einzigen Plattform erfolgen?
• Wie kann Ihnen eine moderne, Cloud-basierte Planungslösung dabei helfen, schneller die richtigen Entscheidungen zu treffen?
Traditional strategies for driving sales are no longer enough. Brands that only connect with customers on a transactional basis are losing out to more innovative brands that create a richer experience for customers.
Read this story to find out:
• how we developed a digital strategy to restore growth to an iconic sporting brand
• how data can drive a dynamic connection with customers and create new opportunities for growth
• key principles for developing your own digital strategy.
Published By: Zilliant
Published Date: Oct 11, 2019
The maintenance, repair and overhaul (MRO) and industrial distribution industry is massive and continues to grow at a steady pace. Despite this positive outlook, individual MRO distributors aren’t short on their own challenges when it comes to retaining and growing their market share.
There are several factors hindering MRO companies from retaining the share they have and claiming more. Namely:
• Complexity: Their large customer counts and behemoth SKU counts render it impossible to give reps market-aligned pricing guidance and sales intelligence
• Competition: MRO is ripe for poaching by Amazon, and as a result, traditional distributors continue to see market share slipping away to the online giant
• Skills: A massive generational shift in the workforce is resulting in a skills gap that’s proving particularly problematic to fill
In this playbook for MRO and industrial products distributors, we will discuss how growth is hindered in this dynamic industry and then provide reimagin
Omnichannel is one of those words everyone
uses, but few use correctly. It’s not another word for
multichannel. It’s a different state of existence.
In our experience, multichannel is the ability to interact
with customers across many different channels, but
not necessarily in a cohesive fashion. As new channels
become available, they are “bolted on” to existing
customer experience infrastructure such as CRM
or customer support systems. Too frequently, the
management of these channels becomes siloed (web
versus in-store sales, for example). The effect of this from
the customer experience standpoint can be disjointed
and jarring. For example, the resolution of an issue
following a customer conversation with an associate
in the contact center may not be reflected when the
customer goes online or into a store.
Yet the ability to offer multichannel service experience is
table stakes for today’s business. If you’re not available in
the channels where customers want you to be, you cease
Let’s face it: in today’s B2B landscape, the buyers call the shots. Buyers today are proactive, research
their own options, and often include many decision makers rather than just one who can be wooed on
a golf course or over dinner.
So, where does that leave the salesperson? To succeed in this new landscape, sales professionals must
understand how the buyer’s journey has changed and unlock the advantages that data analytics and
statistical modeling can offer. Sales and marketing teams must also learn how to align their efforts to
present a truly coordinated experience.
Read this paper to learn how to take advantage of untapped opportunities for helping sales teams
evolve in today’s buyer-empowered landscape.
The stretch from Thanksgiving Day to Cyber Monday is an online shopping free-for-all, but is your
ecommerce store making as much money as it could on the biggest sales days of the year?
This quick-look guide shows online store owners how to make more this holiday season. Your
profits go up when the middleman goes out—so say “goodbye” to Amazon and “hello” to Drip
as you cash in on Cyber Week.
Live Chat software can help you to increase online sales conversions and customer service productivity - if you use it correctly. To maximize your live chat ROI it's important to select the right live chat vendor. This PDF provides some essential tips that you should consider in making the best selection.
Published By: Anaplan
Published Date: Sep 11, 2019
A poor sales planning process can severely reduce the effectiveness of your sales team and keep high-level business goals from being implemented in the field. In this paper, SiriusDecisions describes how to take a structured approach to the yearly sales planning process and ensure that your sales goals inform your territories, quotas, account segments, and other sales planning deliverables.
In this SiriusDecisions paper, you’ll learn:
The three crucial stages of the annual sales planning process
How to ensure that all relevant stakeholders participate in the sales planning process
How sales ops can help sales leaders set realistic goals for the year
Published By: Anaplan
Published Date: Sep 11, 2019
Faced with an increasingly crowded market, forward-thinking sales leaders are coming up with new ways to sell, and new strategies for pushing past the competition.
Anaplan for Sales is designed to empower your organization’s go-to-market strategy and help sales leaders make great decisions. In this paper, you’ll learn how:
Managing a go-to-market strategy on a single platform keeps your organization powerful and nimble.
A go-to-market strategy is a single entity, not just a collection of disparate parts.
Advanced technology helps sales leaders make smarter, more impactful decisions.
Published By: MuleSoft
Published Date: Jun 27, 2019
Banks of all sizes, from multinational firms to regional credit unions, face unparalleled pressure to digitally transform in the face of evolving customer expectations. Learn how a top 10 bank partnered with MuleSoft to address these pressures by developing an application network to rapidly modernize legacy systems, digitally transform mortgage lending, and accelerate Salesforce implementation.
Read this whitepaper to learn:
How banks can leverage APIs to accelerate integration between core banking systems, legacy applications, and modern SaaS endpoints.
The step-by-step approach a top 10 bank took to build a Center for Enablement (C4E) and transform their SDLC to accelerate application development.
How the bank created unified customer experiences across different product lines, from mortgages to wealth management, across in-person, and digital engagement channels.
Did you know that those who respond to a proactive online chat invitation are 6 times more likely to buy than the average website visitor? Download this paper for practical advice on using proactive chat to increase sales online sales and customer satisfaction.
This report details the capabilities that can help improve efficacy of marketing efforts and share results with leaders, With marketing automation, you can accomplish a lot:
- manage prospects by connecting leads and accounts on every channel
- align your sales and marketing teams with integrated sales applications
- understand, prove, and optimize your marketing efforts with measurement and attribution tools
Businesses are 67% better at closing deals when their marketing and sales teams are aligned. With six simple steps from Marketo Engage, you too can increase revenue, improve teamwork across departments, and create an environment of success.
Learn how to do the following:
- generate more leads by adopting a more holistic view of the sales funnel
- boost collaboration by implementing a commission structure into your marketing department
- create internal service-level agreements to streamline process and develop accountability
Business Service Management (BSM) is of growing importance in the IT world. By managing IT systems according to the business services they support - like order entry, online sales, shipping, or customer service - IT is able to deliver on real business goals like providing competitive advantage, improving customer satisfaction, driving revenue growth, and increasing shareholder value.
For the second year, we asked 500 panelists their
feelings and perceptions regarding the state of brickand-
mortar retail. The results may surprise you.
Our research found that, although sales associates are generally viewed
neutrally, specific sectors such as consumer electronics stores and momand-
pop shops have a positive perception.
Consumers seek out sales associates who are educated and able to
help them make an informed purchase. Our results also confirmed prior
reporting1 into the growing fluidity between e-commerce and traditional
retail. More than 75 percent of our panelists reported frequently browsing
online, then purchasing the product in-store. Sales associates who are
educated about the products in their store are more likely to sell more. Brands
that ensure that their sales teams have the proper product knowledge
maximize the likelihood that consumers will purchase from them.
When Q4 rolls around, people start hanging
Christmas lights, planning family gettogethers,
stocking up on booze for said
family get-togethers — and buying gifts.
It’s true, the last quarter of the year is great for sipping eggnog, but it’s also when big and small
businesses alike make or break their revenue goals, often making 20-30 percent of their annual
sales, according to the National Retail Federation. With the average holiday shopper purchasing
16 gifts during the season, wintertime is salestime.
We’ve compiled the 10 things brands and retailers can do to boost revenue during the holiday
season — and keep customers coming back for more.
VanillaSoft is used by thousands who need robust lead management software with CRM functionality but also need to power their inside sales reps and drive productivity by deploying best in class productivity tools.