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Results 1 - 25 of 36Sort Results By: Published Date | Title | Company Name
Published By: Epson     Published Date: Mar 15, 2019
Learn how augmented reality glasses and drones are being used in advanced search and rescue operations. Epson’s Moverio smart glasses allow drone pilots to have a heads-up, line-of-sight flight experience, resulting in safer, more productive operations. Moverio enables real-time access to aerial sensor data from a DJI enterprise drone, allowing operators to see: Temperature data Imagery through smoke Locations of victims How full a tank is Make the most out of your Enterprise DJI drone with Epson’s Moverio Augmented Reality glasses. Click now to schedule a demo
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Epson
Published By: LogMeIn     Published Date: Aug 09, 2016
QualiTest Put Rescue and TeamViewer to the Test. Rescue beats Teamviewer in a number of categories. Read on to find out why.
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logmein, logmein rescue, teamviewer, qualitest, remote support, customer service, technical support, remote assistance, security, it management, knowledge management, enterprise applications
    
LogMeIn
Published By: TigerConnect     Published Date: Aug 15, 2018
U.S. hospitals waste more than $12 billion annually as a result of inefficient clinical communication. This recent study also found that healthcare communication errors resulted in nearly 2,000 deaths over a five-year period. Streamlined clinical communication can dramatically change these statistics. Download this ebook to learn more.
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TigerConnect
Published By: TIBCO Software     Published Date: Jul 22, 2019
AA Ireland specializes in home, motor, and travel insurance and provides emergency rescue for people in their homes and on the road, attending to over 140,000 car break downs every year, 80% of which are fixed on-the-spot. “In each of the last five years, the industry lost a quarter billion in motor insurance," says Colm Carey, chief analytics officer. "So, there's a huge push for new data, models, ways to segment and pick profitable customer types—and get a lot more sophisticated. Our goal is to optimize pricing, understand the types of customers we're bringing, and the types we're trying to attract. We would like to tie that across the business. Marketing will run a campaign, trying to attract a lot of customers, but maybe they're not the right type. "We wanted to step away from industry standard software and go with something that was powerful and future-proof. In 2016, we had an opportunity to analyze all software. We chose the TIBCO® System of Insight with TIBCO BusinessWorks™ i
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TIBCO Software
Published By: Bronto     Published Date: May 31, 2018
We subscribed to the email lists of 50 brands in the Internet Retailer Top 1000 to see what type of personalization and triggered messages they use to entice customers back to their websites. What you'll learn: • How effectively brands are using customer data to nudge them back onto the purchase path. • How triggered messages can better engage customers and keep them coming back. • How browse and cart recovery can rescue revenue that would otherwise be lost.
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revenue, email, internet, retailer, website
    
Bronto
Published By: ZirMed     Published Date: Feb 05, 2013
This white paper examines the issues and risks surrounding compliance and reimbursement, and how a management tool can help you avoid them.
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compliance, medicare, medicare, reimbursement, claims management, claims, coding
    
ZirMed
Published By: Outreach.io     Published Date: Sep 17, 2019
The Navy SEALs — a highly skilled, extremely cohesive unit that can be deployed at a moment's notice to take on the toughest missions. The same tactics and training that make the SEALs so formidable and effective can be applied to your Sales Development team. In this guide, we will teach you how to take your best Sales Development Representatives (SDRs) and turn them into a highly actionable team of world-class prospectors, ready to do battle with the toughest of territories in the most efficient way possible. You'll learn: How to identify your standout SDRs and recruit them for special missions The best ways to measure, adjust and iterate your tactics with every evolution so you can book more qualified meetings and win more deals How to deploy your new SDR SEAL team to not only boost revenue, but to rescue struggling Account Executives
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Outreach.io
Published By: TIBCO Software     Published Date: Oct 03, 2018
AA Ireland specializes in home, motor, and travel insurance and provides emergency rescue for people in their homes and on the road, attending to over 140,000 car break downs every year, 80% of which are fixed on-the-spot.
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connected users, analytics, real-time predictability, spotfire
    
TIBCO Software
Published By: Forcepoint     Published Date: May 14, 2019
Keep Your Organization Up to Speed As your organization expands, you need a resilient, fast, and secure network — balancing all three is no easy task. A software-defined wide area network (SD-WAN) provides a competitive advantage over traditional service provider options and "hub and spoke" architectures. This is where a software-defined WAN (SD-WAN) comes to the rescue. And deploying it today can provide a quantifiable competitive advantage. Gartner estimates SD-WAN has less than 5% market share today, but predicts 25% of users will manage their WAN through software within two years. "Secure Enterprise SD-WAN for Dummies" guides you step-by-step how to manage and secure digital networks with SD-WAN, with instructions even the most novice networking professional can understand. Read “Secure Enterprise SD-WAN for Dummies” and gain a competitive edge today!
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Forcepoint
Published By: Forcepoint     Published Date: May 14, 2019
Keep Your Organization Up to Speed As your organization expands, you need a resilient, fast, and secure network — balancing all three is no easy task. A software-defined wide area network (SD-WAN) provides a competitive advantage over traditional service provider options and "hub and spoke" architectures. This is where a software-defined WAN (SD-WAN) comes to the rescue. And deploying it today can provide a quantifiable competitive advantage. Gartner estimates SD-WAN has less than 5% market share today, but predicts 25% of users will manage their WAN through software within two years. "Secure Enterprise SD-WAN for Dummies" guides you step-by-step how to manage and secure digital networks with SD-WAN, with instructions even the most novice networking professional can understand. Read “Secure Enterprise SD-WAN for Dummies” and gain a competitive edge today!
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Forcepoint
Published By: Forcepoint     Published Date: May 14, 2019
Keep Your Organization Up to Speed As your organization expands, you need a resilient, fast, and secure network — balancing all three is no easy task. A software-defined wide area network (SD-WAN) provides a competitive advantage over traditional service provider options and "hub and spoke" architectures. This is where a software-defined WAN (SD-WAN) comes to the rescue. And deploying it today can provide a quantifiable competitive advantage. Gartner estimates SD-WAN has less than 5% market share today, but predicts 25% of users will manage their WAN through software within two years. "Secure Enterprise SD-WAN for Dummies" guides you step-by-step how to manage and secure digital networks with SD-WAN, with instructions even the most novice networking professional can understand. Read “Secure Enterprise SD-WAN for Dummies” and gain a competitive edge today!
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Forcepoint
Published By: Forcepoint     Published Date: Jun 06, 2019
Cost, speed, and reliability are all important to consider when designing a network, but balancing all three is no easy task. As your organization expands, you need a resilient, fast, and secure network—especially in large, distributed environments. And it needs to be affordable. This is where a software-defined WAN (SD-WAN) comes to the rescue. And deploying it today can provide a quantifiable competitive advantage. Gartner estimates SD-WAN has less than 5% market share today, but predicts 25% of users will manage their WAN through software within two years. "Secure Enterprise SD-WAN for Dummies" guides you step-by-step how to manage and secure digital networks with SD-WAN, with instructions even the most novice networking professional can understand. Read “Secure Enterprise SD-WAN for Dummies” and gain a competitive edge today!
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Forcepoint
Published By: Riverbed     Published Date: Nov 30, 2016
Digital transformation on the 3rd Platform continues to present unprecedented opportunities and challenges for enterprise networks and the IT professionals who operate them. Indeed, the requirements associated with cloud computing have already reverberated through data center networking, with software-defined networking (SDN) arising as an architectural approach that provided the network with the agility and responsiveness that it lacked previously but has come to require. Now, the focus is turning to how the WAN must change to accommodate the requirements of cloud applications and services. Fortunately, technologies such as hybrid WAN and software-defined WAN (SD-WAN) are coming to the rescue, giving enterprise IT the means to allow the WAN to meet these challenges directly.
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Riverbed
Published By: Brother     Published Date: Nov 23, 2015
Download this whitepaper and learn some unexpected ways CIOs can help improve productivity and reduce costs.
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brother, cios, productivity, cost reduction, smbs, business loss, it management
    
Brother
Published By: LogMeIn     Published Date: Apr 24, 2014
This Harvard Business Review provides valuable insights into the truth about the customer service experience.
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customer experience, customer journey, rescue, harvard, customer interaction, customer interaction service, customer relationship management, customer satisfaction, customer service, customer experience management
    
LogMeIn
Published By: LogMeIn     Published Date: Jul 18, 2014
This report will explore some of the support services issues, and how support organizations can make the shift needed to meet their customers' needs.
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logmein rescue, support services, customer support, reoporting, system management, network management, network performance management, mobile computing, sales & marketing software, content management system, desktop management
    
LogMeIn
Published By: LogMeIn     Published Date: Jan 12, 2015
This IDC Technology Spotlight discusses the trends of the 3rd Platform and the role that LogMeIn Rescue plays in addressing the challenges they pose.
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remote support software, logmein rescue, trends of the 3rd platform, mobile computing, mobile data systems, mobile workers, smart phones, wireless application software, customer interaction service, customer relationship management, customer satisfaction, customer service
    
LogMeIn
Published By: LogMeIn     Published Date: Jan 12, 2015
This report focuses on the remote support trends of 2014 and the available solutions for your business.
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remote support trends, remote support platforms, logmein rescue, mobile computing
    
LogMeIn
Published By: McAfee     Published Date: Feb 06, 2013
This paper explores the subject of continuous compliance versus audit-driven compliance, as well as how an ongoing approach to compliance makes compliance a positive force for securing data and systems.
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continuous compliance, siem, continuous pci dss 2.0, fisma, security monitoring, pci compliance, access control, anti spam, anti spyware, anti virus, application security, auditing, authentication, business continuity, compliance, email security, encryption, hacker detection, identity management, internet security
    
McAfee
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
The role of customer service is one that is valued and well understood by many organizations. However, making the leap from correlating customer service activities with overall performance results to investing in strategies that deliver top-notch results is increasingly becoming a key differentiator. Top performing businesses have long understood the financial ramifications of a satisfied and engaged customer and continue to act on developing a profitable model to engage, interact, and win with their key customers. This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.
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logmein, aberdeen group, customer service, customer support, roi, customer satisfaction, crm, customer retention, customer service management, remote access tools, collaboration, software development, customer relationship management, return on investment, customer experience management
    
LogMeIn Rescue
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn. To get ahead, customer support organizations must maintain a focus on using the right measures of success. They need to empower agents to support more customers better, providing them with multiple, integrated communications channels, and they need to be dedicated to delivering the best customer experience regardless of the support request.
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logmein, customer experience, customer support, support, support desk, remote support, remote support technologies, remote support solutions, remote support software, saas, support agents, customer satisfaction, software development, customer relationship management, customer service, customer experience management
    
LogMeIn Rescue
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
For companies that sell products or services that require technical support, the support customers receive might be the only personal experience they can use to gauge their satisfaction with an organization. Since, for many of these organizations, customer satisfaction directly affects revenue, measuring customers’ satisfaction with the service experience and the services provided is extremely important as it enables these organizations to manage and improve the customer experience. This HDI Research Corner report reveals the findings from 264 support organizations that provide technical support for the services or products used by customers.
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logmein, hdi research corner, customer satisfaction, customer support, support services, remote support, technical support, remote desktop connection, remote pc access software, remote assistance, mobile remote control, iphone remote control, andriod remote control, windows remote assistance, remote computer support, remote support software, external customer support, call center management, call center software, customer interaction service
    
LogMeIn Rescue
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