Published By: Red Hat
Published Date: Sep 09, 2018
This assessment shows that enterprises adopt Red Hat Fuse because they believe in a community-based open source approach to integration for modernizing their integration infrastructure that delivers strong ROI. For these organizations, Fuse was part of a larger digital transformation initiative and was also used to modernize integration.
IDC interviewed organizations using Fuse to integrate important business applications across their heterogeneous IT environments. These Red Hat customers reported that Fuse has enabled them to complete substantially more integrations at a higher quality level, thereby supporting their efforts to deliver timely and functional applications and digital services. Efficiencies in application integration with Fuse have generated significant value for study participants, which IDC quantifies at an average value of $75,453 per application integrated per year ($985,600 per organization). They have attained this value by: » Enabling more efficient and effectiv
Published By: Zendesk
Published Date: Jun 29, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way.
We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place.
If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.
Published By: Zendesk
Published Date: Jun 29, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center.
Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers.
Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
"Remote access is important and growing, but how secure is it? IDC Research surveyed more than 300 IT professionals to gain insight into the specific threats and challenges faced by providing access to employees and third parties.
Read this report to learn about:
-How secure remote access really is
-The complexity faced in implementing remote access
-What happens when companies don’t have an access security solution
-Why businesses must pivot from the common security mantra of “trust but verify” to “verify and never trust” in the new threat landscape
With the constant drumbeat of news reports about security breaches, cyber security is hard to ignore. Organizations understand that they need comprehensive security solutions, yet significant gaps remain. Malicious actors have evolved their methods to leverage the vulnerabilities of the Domain Name System (DNS), and attacks that utilize this vector are increasing in number.
It’s likely not a matter of if, but when your company will fall prey to targeted attack involving malware, ransomware, data exfiltration, or phishing. In fact, 70% of organizations reported a security incident that negatively impacted their business in the past year. Learn more about the realities of cybercrime in today’s hyperconnected world.
Published By: Dell EMC
Published Date: Aug 06, 2018
Download this whitepaper for 4 reasons shorter server resfresh cycles are better for business.
Analyst firm IDC reports that organizations can increase agility, improve efficiency and reduce operational costs by refreshing their servers every three years.
In an innovation-powered economy, ideas need to travel at the speed of thought. Yet even as our ability to communicate across companies and time zones grows rapidly, people remain frustrated by downtime and unanticipated delays across the increasingly complex grid of cloud-based infrastructure, data networks, storage systems, and servers that power our work.
To remain competitive, executives must embrace change and equip employees to do the same. Conrad Electric, a 95-year-old online retail company, took just 4 months to migrate to G Suite, providing 4,000 of their employees with more transparent and agile collaboration capabilities. Read this Google Cloud report and get insights to creating a culture where people — combined with productivity tools — can reach their full potential.
"From APIs to employee-owned smartphones, there are more access points to corporate data than ever before. Have businesses updated their security strategies to reflect this explosion of new targets for potential breaches? In June 2017, Google commissioned Forrester Consulting to examine how security experts think about endpoint security and learn how the cloud is helping businesses address new vulnerabilities.
Download the Forrester report and find out more."
"Cloud platforms are rewriting the way that companies work, serving as a vital foundation for digital transformation. Companies should brace for challenges that will need to be met as they transition from in-house systems to hybrid-cloud, multi-cloud, and public-cloud environments. Learn how an open-source strategy and consistent governance will help your company use multi-clouds to compete in the digital world.
Download the Harvard Business Review Analytic Services report and find out more."
"In a recent global survey conducted on behalf of Google Cloud in association with MIT SMR Custom Studio, respondents were asked: over the last two years, how has your overall confidence in the security of cloud applications and infrastructure changed?
The response showed that 74% of respondents have become more confident in cloud security. Read this report and learn more about the measures organizations are taking to manage security across cloud platforms."
There are five ways to provision test data. You can copy or take a snapshot of your production database or databases. You can provision data manually or via a spreadsheet. You can derive virtual copies of your production database(s).
You can generate subsets of your production database(s). And you can generate synthetic data that is representative of your production data but is not actually real. Of course, the first four examples assume that the data you need for testing purposes is available to you from your production databases.
If this is not the case, then only manual or synthetic data provision is a viable option.
Download this whitepaper to find out more about how CA Technologies can help your business and its Test Data problems.
The latest version of CA Project & Portfolio Management facilitates core financial activities with the ease and familiarity of a spreadsheet.
Two years ago, CA began to reevaluate how organizations were leveraging their project and portfolio management solutions. Our goal was to identify ways CA Project & Portfolio Management (CA PPM) could better serve every user, from project, resource and financial managers to executive decision makers and team members.
CA PPM 15.3 simplifies the job of the financial manager with Microsoft Excel®-like functionality, embedded communication and collaboration features, and direct links to the industry’s most popular reporting and business intelligence tools.
The Summer 2018 security report is about change: what’s new and unusual in DDoS attacks, where are the surprising data patterns, and how should enterprises and security professionals prepare for the unexpected. Looking back at November 2017 to April 2018, as well as year-over-year changes, Akamai analysts identified data trends that spotlight the new and unfamiliar. The Summer 2018 State of the Internet / Security: Web Attacks report covers atypical attack methods, credential abuse attacks and law enforcement prosecution of DDoS-for-hire platforms. Guest writer Rik Ferguson also explores future threat scenarios.
Finally, the Integrate SID for your records (and in case you need it) for this program is: 0E9175.
Anything else you need to hit the ground running with this program?
According to Forrester Research, "Enterprise data virtualization has become critical to every organization in overcoming growing data challenges," with faster access to connected data, self-service, and agility among the many benefits seen.
In this report, Forrester analyzes past research and Forrester Wave reports, user need assessments, and vendor and expert interviews to evaluate the offerings of top vendors in enterprise data virtualization. In compiling the vendor rankings, the report reviews the current offering, strategy, and market presence for the 13 most significant vendors.
They discuss where TIBCO ranks in the evaluation and positions TIBCO Data Virtualization as a leader in enterprise data virtualization
Read The Forrester Wave™: Enterprise Data Virtualization, Q4 2017 report to learn more.
A growing urban population is putting increasing pressure on infrastructures – and creating a bigger challenge for governments to meet their safety, road performance and cost saving targets. Modern location mapping platforms are growing in accuracy and capabilities – giving governments a way to provide real-time, personalized and integrated mobility services to citizens.
In Ovum’s Location Platform Index, 2H17, HERE has been ranked a leader based on overall reach and completeness – and the leader for platform completeness. In this report, you can see exactly how we measure up in the market against some of the leading competition.
As map providers move to a highly modular, platform-centric approach, get an understanding of how fleet and logistics software providers can deliver more value in their solutions to enhance efficiency, productivity, and safety. In this report by Counterpoint Technology Market Research, learn why HERE’s Open Location Platform – described as super-rich, always up-to-date, and a neutral offering – is a leader in the location data arena.
Independent technology research firm Forrester evaluated web application firewall (WAF) vendors and published the results in The Forrester Wave™: Web Application Firewalls, Q2 2018. Akamai Technologies emerged as one of the leaders after a comprehensive evaluation on 33 criteria. The report states that security pros require a WAF that will automatically protect web applications, stay ahead of zero-day attacks and protect new application formats including APIs and serverless architectures. The report also reveals detailed findings for the 10 most significant WAF vendors. Akamai’s Kona Site Defender was the top scorer in the zero-day attacks criterion and one of the select vendors rated a Leader, the highest-ranking level in the report.
Malicious botnets present multiple challenges to enterprises — some threaten security, and others merely impact performance or web analytics. A growing concern in the bot environment is the practice of credential stuffing, which capitalizes on both a bot’s ability to automate repeat attempts and the growing number of online accounts held by a single user. As bot technologies have evolved, so have their methods of evading detection. This report explains how the credential stuffing exploit challenges typical bot management strategies, and calls for a more comprehensive approach.
In September 2017, Akamai commissioned Forrester Consulting to examine how companies approach digital experience and digital security. A survey of over 350 IT executives around the world found that:
? Customer trust is at an all-time low and it’s hurting growth
? Executives are aware that customer trust is becoming critical to success
? Companies struggle to balance security with digital experience
? Failure to deliver on security impacts brand reputation, customer trust, and revenues
This report, Drop A Pin At The Intersection Of Digital Experience And Security, shares insights into these findings and what sets top digital businesses apart.
This report outlines the reasons that organizations choose not to upgrade ERP solutions, and
cautions against this approach, by supplying research that illustrates the benefits of keeping
your ERP current and up-to-date.
One of the biggest challenges IT ops teams face is the lack of visibility across its infrastructure — physical, virtual and in the cloud. Making things even more complex, any infrastructure monitoring solution needs to not only meet the IT team’s needs, but also the needs of other stakeholders including line of business (LOB) owners and application developers.
For companies already using a monitoring platform like Splunk, monitoring blindspots arise from the need to prioritize across multiple departments. This report outlines a four-step approach for an effective IT operations monitoring (ITOM) strategy.
Download this report to learn:
How to reduce monitoring blind spots when creating an ITOM strategy
How to address ITOM requirements across IT and non-IT groups
Distinct layers across ITOM Potential functionality gaps with domain-specific products
Published By: Forcepoint
Published Date: Aug 31, 2018
Ihr Unternehmen kann, ohne dass Sie es wissen, Exploit-Angriffen und Malware
ausgesetzt sein, auch wenn Sie eine Firewall der nächsten Generation (Next
Generation Firewall, NGFW) oder ein Intrusion Prevention System (IPS) eines
In Anbetracht der weiten Verbreitung von Umgehungsmethoden, mit denen Angriffe
verschleiert werden, überdenken immer mehr Organisationen ihre derzeitigen
Abwehrmaßnahmen und die Sicherungskonzepte für ihre Netzwerke.
In einem aktuellen PulseReport von Gatepoint Research* bewertete die Hälfte der Befragten
die Effizienz ihrer Netzwerksicherheit mit 99 %. Klingt zu schön, um wahr zu sein? Da muss
NSS Labs leider zustimmen. Im diesjährigen NGFW-Bericht enthüllte NSS Labs, dass die
überwältigende Mehrheit der Firewalls in wenigen Sekunden überwunden werden kann.
This spotlight report examines:
• How Manufacturing Operations Management (MOM) or Manufacturing Execution Systems (MES) are key enablers of data management and Digital Transformation. Companies can combine many other opportunities with manufacturing operations in a digital journey.
• Product lifecycle management (PLM) as a high-value discipline to pair with MOM in discrete manufacturing, and the value of digital continuity across engineering, manufacturing operations, and supply chain.
• A robust integration of MOM and PLM technologies and the advent of the Digital Twin (a virtual copy of the product and how it's made) to demonstrate maturity in Smart Manufacturing and the ability to make smart products in smart factories.
The IIoT has opened up a world of opportunity for manufacturers. Take advantage of it.