Published By: ServiceNow
Published Date: Oct 23, 2019
The quality of data that your Configuration Management Database (CMDB) relies on is critical to helping you track the software assets coming into an organization from the point of inception to the point of disposition. That’s where Software Asset Management (SAM) can help.Download this whitepaper to understand how to use SAM to build a CMDB that helps you track the value of IT services, improve compliance, and scale to meet changing service demands.
Automation in ERP, CMS and vendor management. Streamlined inventory and logistics management. Reduction in manual errors and an increase in quality and efficiency. All this and a lot more can happen to heal inefficiency and unproductivity at your Life Sciences enterprise. All it takes is a healthy dose of RPA. A must-read.
Our RPA implementation using a one-of-a-kind ARCoT framework helped a global pharmaceutical enterprise in their digital transformation journey. It improved their efficiency, quality and workforce morale. Read this case study to know how we can do the same for your enterprise.
Today’s customers want 24/7 access, mobile availability, quality, low prices, fast shipping, easy returns and instantaneous service. These expectations demand that every business function be customer-centric, including operations.
Read this report to find out:
• how to create customer-centric operations to deliver the customer experience
• the eight essential components of a connected, customer-centric enterprise
• why alignment between the COO and CIO is essential
• five key steps to start transforming operations to drive growth and create value.
Every lender, bank, and credit union has different product mixes and marketing priorities, but one thing they all share is the goal of winning, retaining, and growing our customer relationships. Typically, there are two ways to maximize customer engagement: seek margin with products like credit cards, or seek volume and deeper relationships with products like home equity.
This report analyzes both of these options through three key lenses: current market conditions, access to today’s high-quality borrowers, and the rich opportunity for integrated, targeted marketing. Our goal is to enable you to determine the best way to fine-tune your strategic customer engagement for 2019 by helping you:
Review current market conditions.
Connect with higher-quality borrowers.
Develop a 360-degree, integrated marketing mix.
Published By: Tricentis
Published Date: Aug 19, 2019
The way that we develop and deliver software has changed dramatically in the
past 5 years—but the metrics we use to measure quality remain largely the
same. Despite seismic shifts in business expectations, development methodologies,
system architectures, and team structures, most organizations still
rely on quality metrics that were designed for a much different era.
Every other aspect of application delivery has been scrutinized and optimized
as we transform our processes for DevOps. Why not put quality metrics under
the microscope as well?
Are metrics like number of automated tests, test case coverage, and pass/fail
rate important in the context of DevOps, where the goal is immediate insight
into whether a given release candidate has an acceptable level of risk? What
other metrics can help us ensure that the steady stream of updates don’t undermine
the very user experience that we’re working so hard to enhance?
To provide the DevOps community an objective perspective
on what quality
TIBCO Data Virtualization é uma solução comprovada que é usada por quatro das cinco principais companhias de energia integradas para fornecer mais rapidamente um maior volume de dados analíticos nas operações de exploração e produção. Os casos de uso específicos descritos incluem:
• Análise de dados em plataformas offshore
• Manutenção e reparação de poços
• Serviços de dados web em refinarias
• SAP Master Data Quality
Se uma empresa de energia está enfrentando desafios relacionados com dados e suas análises, deve considerar o TIBCO Data Virtualization.
TIBCO Data Virtualization es una solución probada que es utilizada por cuatro de las cinco principales compañías de energía integradas para obtener más rápidamente una mayor cantidad de datos analíticos las operaciones de exploración y producción. Los casos de uso específicos que se describen incluyen:
• Analítica de Datos de Plataformas Marítimas
• Mantenimiento y Reparación de Pozos
• Servicios de Datos Web en Refinerías
• SAP Master Data Quality
Si una compañía de energía está enfrentando desafíos relacionados con los datos y la analítica similares, debe considerar TIBCO Data Virtualization.
Published By: Anaplan
Published Date: Sep 11, 2019
Prior to implementing the Anaplan platform, RSA Group had a tedious spreadsheet-based, nine-month planning cycle riddled with data quality issues, which was compounded by siloed, functional fragmentation across the company. As a result, the finance team was spending a significant amount of time cleaning data rather than analyzing it to provide insight to key stakeholders throughout the business.
Using the Anaplan platform, RSA Group reduced their financial planning process from nine months to five months. The workforce planning team experienced a 50% improvement in productivity. The business can now own their connected plans, resulting in improved decision support to business users, as well as improved customer service and financial results.
City leaders around the world are working to improve the quality of life and increase the number of useful services for their citizens, businesses, and visitors. Smart city initiatives are gaining attention in several countries, as administrators, industry, and citizens are working together to enhance their communities, cities, regions, and nations. After more than ten years of smart city hype, innovative projects have emerged, but few have provided a disruptive impact on the city system itself. Because every city is different, few of the existing models apply universally. An effective response requires leaders to consider a series of prerequisites: consider the local culture and the people, prioritize basic needs and requests, work at overcoming silos and encourage collaboration across departments, and consider each “smart” initiative as an integral part of an overall city system. A smart city reflects a number of aspirations: efficiency, resiliency, connectedness, innovation, and su
This paper examines how cities are using cloud technology to address public challenges, using the framework of the global coalition, Smart Cities Council. This framework promotes three core values for smart cities: livability, providing clean, healthy living conditions without pollution and congestion; workability, providing an enabling infrastructure (energy, transportation, internet connectivity) and high-quality jobs; and sustainability, doing so at no cost to future generations, as the Council puts it. This paper proposes a fourth core value, inclusivity: provisioning services to all city residents regardless of their background.
Published By: Genesys
Published Date: Jun 19, 2019
Successfully managing a contact center requires a collaborative, multidisciplinary approach to handle a broad range of operational and tactical tasks. Planning, day-to-day operations and quality management must be seamlessly orchestrated, along with human resources functions like recruitment, learning and development, and employee scheduling.
Read this executive brief to learn how to transition to an AI strategy that can take your team – and business results – to the next level. See how you can:
Create an AI strategy with a single data model that includes routing, interaction analytics, forecasting/scheduling and predictive engagement
Harness the power of your data to align customers with the best resource
Drive employee effectiveness by ensuring you hire the right people and manage their performance to drive their success over the long term
Published By: Icertis
Published Date: Oct 24, 2019
As the global economy adapts to a period of long-term uncertainty, procurement teams are being tasked with diversifying the supplier base of the organization in order to maintain business continuity and avoid risks, all while delivering quality outcomes.
This report seeks to contextualize the performance and alignment of Procurement departments both within the larger organizations they serve and amid their place in the global economy.
In order to provide high quality, cost effective business services in complex, distributed environments, improved IT management strategies are required. Business Service Management (BSM) is a strategic approach to managing IT services in support of improved business performance.
ITIL provides a framework of customizable best practice initiatives that help organizations consistently deliver high-quality IT services. Effective ITIL implementation adds value to the IT infrastructure and improves business and service delivery.
Application Portfolio Optimization (APO) provides executives with tools and information to assess the quality and condition of application assets as well as a means for understanding the impact of proposed application changes.
The key benefit of creating a case management methodology is to multiply its effectiveness by replicating it across the organization's patient-facing departments, practices and functions. In this way, your organization can reduce costs, increase quality and streamline its operations.
Today's applicants have high expectations when it comes to the online submission process. If they can't get their information to you quickly and easily, they may not complete their application at all. It's easy to see the value in quality application software, but making that final product choice for your organization can be difficult. Understanding the key aspects of quality software will help you evaluate options carefully.
This document outlines important points to consider when researching application management software, and suggests questions to ask when vetting potential solutions. Check out the cheat sheet at the end for an all-in-one, easy-to-print checklist of those questions. And go into your next meeting confident you're asking the right questions and making an informed choice.
Application management software can go a long way toward simplifying your application and review process. Before you buy, though, be sure to go through this checklist of important questions to
If your a grantmaking org, your probably aware that today's grant applicants have high expectations when it comes to the online application process. If they can't get their information to you quickly and easily, they may not complete their application at all. It's easy to see the value in quality application software, but making that final product choice can be difficult.
When you have the right tools in place, you can manage applications for multiple grant projects with ease. A powerful grants management software helps you set up sleek online forms, organize your incoming applications, and collaborate with your team as you consider each applicant. Take the time to evaluate your options so you can find a product that meets all your team's needs.
Grants management software can go a long way toward simplifying your application and review process. Before you buy, though, be sure to go through this checklist of important questions to help you evaluate your options and make the right choi
Reviewing content submissions can be a long, overwhelming process of sifting through emails, attached files, and other time-consuming tasks. It’s led many publications to seek a more seamless, efficient content submission and review process. It’s integral to make sure the entire process properly showcases the integrity of the brand and creates a positive experience for both submitter and reviewer, so that you can find the best content for your needs
However, finding the best content is only half the battle. You should also give your reviewers the proper tools to help them easily, quickly, and accurately review submissions allowing them to find the perfect fit.
Submission management software streamlines all of your submissions, consolidating the review process, and ensuring prompt communication with your submitters. This software can also increase the quality and quantity of submissions by making the process easier for all parties, from the submitters to the review team to your admi
Today's submitters have high expectations when it comes to the online submission process. If they can't get their information to you quickly and easily, they may not complete their submission at all. It's easy to see the value in quality submission software, but making that final product choice can be difficult.
Understanding the key aspects of quality software for your organization will help you evaluate options carefully. This document outlines important points to consider when researching submission management software and suggests questions to ask when vetting potential solutions. Check out the cheat sheet at the end for an all-in-one, easy-to-print checklist of those questions. And go into your next meeting confident you're asking the right questions and making an informed choice.
Submission management software can go a long way toward simplifying your submission and review process. Before you buy, though, be sure to go through this checklist of important questions to help you e
When you're accepting digital submissions for contests, awards, or another purpose, organization is crucial.
Today's consumers have high expectations when it comes to the online submission process. If they can't get their information to you quickly and easily, they may not complete their contest or award entry at all. It's easy to see the value in a quality submission software to manage your contest or award, but making that final product choice can be difficult.
When you have the right tools in place, you can manage submissions for multiple contests and awards with ease. A powerful submission management software helps you set up sleek online forms, organize your incoming submissions, and collaborate with your team as you consider each submitter. Take the time to evaluate your options so you can find a product that meets all your team's needs.
Submission management software can go a long way toward simplifying your contest or award submission and review process. Before you buy, t
Organizations realize they need analytics to run, grow, and differentiate their products
and services. More than just driving strategic decision making, they need to incorporate
analytics into their high-volume operational and transactional decisions every minute
of every day. This means that analytics is no longer just the responsibility of the data
science team. Organizations have to continuously deliver analytics into operational
systems in a systemic, high-quality and dependable way.