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Published By: Interactions     Published Date: Oct 29, 2019
We all know that the customer experience is a big deal. By 2020, customer experience will overtake price and product as the key differentiator. But due to the complicated nature of integrating a large-scale, customer-facing technology like an IVA, many companies don’t know where to start or how to ensure they are creating the best possible virtual assistant. We’ve compiled some key technologies and features that should be top of mind when assessing internal expertise or selecting an external vendor.
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Interactions
Published By: Dell EMEA     Published Date: Sep 09, 2019
En matière de longévité, nul ne peut rivaliser avec Dell. Non seulement nos machines disposent de la capacité, de la facilité de gestion et des fonctions de sécurité qui ont gagné la confiance du secteur IT, mais elles sont en plus conçues pour de longs cycles de vie, ce qui réduit les coûts de gestion des déchets et de recyclage. Il n’est donc pas étonnant qu’elles soient sur le marché depuis si longtemps. Et nous ne nous arrêtons pas là. Notre gamme continue d’évoluer, avec de nouvelles fonctions futuristes. Le Dell Latitude 7400 2-en-1 propose la nouvelle fonctionnalité Dell ExpressSign-in pour détecter la présence des utilisateurs, démarrer le système en à peine une seconde et les connecter par reconnaissance faciale avec Windows Hello. Les utilisateurs n’ont qu’à s’asseoir devant leur machine pour se mettre au travail. Plus besoin de faire Ctrl+Alt+Suppr ni même d’appuyer sur le bouton d’alimentation. En fait, il s’agit du premier PC à utiliser un capteur de proximité, basé sur l
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Dell EMEA
Published By: SADA     Published Date: Oct 25, 2019
To compete in a digital economy, today’s leaders must give their teams the right skills and tools to succeed. Made for a mobile, global workforce, G Suite unlocks teams’ full potential for innovation by opening up new ways of collaborating so that people can achieve more together. When teams use G Suite, they can react at a moment’s notice, generate breakthrough ideas, and maintain a shared purpose. Read this whitepaper to find out more.
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SADA
Published By: SADA     Published Date: Oct 25, 2019
Google commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying G Suite. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of G Suite on their organizations. Google G Suite offers a set of work applications that help organizations transform their businesses. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed eight enterprise customers with years of experience using G Suite.
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SADA
Published By: SendBird     Published Date: Nov 14, 2019
Why buyer-to-seller chat for marketplaces? Experts understand marketplace apps as a challenge in scaling both supply- and demand-side at the same time. Once trust and sufficient liquidity are achieved, the value of marketplaces shift to fostering transparent and efficient transactions. There’s no better way to connect buyer and seller than in-app messaging. Real-time messaging connects your marketplace’s buyers and sellers across multiple apps and platforms so they can engage and inform both supply and demand to transact more quickly. This creates more efficient transactions for the marketplace platform. Jeff Jordan, former eBay and current General Partner of Andreessen Horowitz, said that to manage a marketplace well you need to “Maintain complete transparency in the marketplace so that participants (especially buyers but sellers too) have perfect information on products and their pricing [...] Focus heavily on safety so the marketplace is as safe as possible to create the trust requi
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SendBird
Published By: F5 Networks Singapore Pte Ltd     Published Date: Sep 09, 2019
Have you ever wished for an army of clones to do all your thankless tasks and chores? Well, that fantasy is becoming a reality—at least on the Internet. And while they may not be actual clones, bots have begun doing lots of digital dirty work. Managing your relationship with bots—good and bad—has become an inherent part of doing business in a connected world. With more than half of online traffic initiated by autonomous programs, it’s clear that bots are a driving force of technological change, and they’re here to stay.¹ As bot technology, machine learning, and AI continue to evolve, so will the threats they pose. And while some bots are good, many are malicious—and the cybercriminals behind them are targeting your apps. Preparing your organization to deal with the impact of bots on your business is essential to developing a sustainable strategy that will enable you to grow as you adapt to the new bot-enabled world.
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F5 Networks Singapore Pte Ltd
Published By: Matrixx Software - Kingpin     Published Date: Nov 07, 2019
Do you have a plan for turning 5G excitement into revenue? Will your 4G pricing strategies still work, or will the market switch to speed tiers, hyper-segmented offers and other new monetization techniques. Download our latest eBook to learn about: The most promising Consumer, Enterprise and IoT use cases The Customer Proposition for each use case How Service Providers can turn new opportunity into revenue
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Matrixx Software - Kingpin
Published By: Matrixx Software - Kingpin     Published Date: Nov 07, 2019
As 5G is becoming a commercial reality in multiple lead markets, the question of how it should be positioned, packaged and priced will be critical in building competitive 5G propositions. Download the Strategy Analytics report to discover the results from end-user study groups and operator interviews, undertaken to answer a fundamental question: Are Telcos getting 5G right? Learn: How to build a 5G proposition to drive uptake, demand and profitability What consumers want from 5G services Where the opportunities and challenges are for operators, including content, unlimited data, enterprise offerings, network slicing, digital engagement, IoT etc.
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Matrixx Software - Kingpin
Published By: SAP EMEA Global     Published Date: Sep 13, 2019
Questions posed by: SAP SuccessFactors Answers by Lisa Rowan, Research Vice President, HR, Talent, and Learning Strategies
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SAP EMEA Global
Published By: ServiceNow     Published Date: Oct 23, 2019
The quality of data that your Configuration Management Database (CMDB) relies on is critical to helping you track the software assets coming into an organization from the point of inception to the point of disposition. That’s where Software Asset Management (SAM) can help.Download this whitepaper to understand how to use SAM to build a CMDB that helps you track the value of IT services, improve compliance, and scale to meet changing service demands.
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ServiceNow
Published By: ServiceNow     Published Date: Oct 23, 2019
IT faces the challenge of consolidating, maintaining, and understanding complex configuration data and often this data is found in many different repositories. But there’s a better way to solve these challenges. The configuration management database (CMDB) consolidates disparate IT management systems into a single system of action. This ipaper provides you with the fundamentals to help ensure your configuration data management project with CMDB is a success.
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servicenow, it management, data management
    
ServiceNow
Published By: SES     Published Date: Aug 01, 2019
Descubra cómo una empresa de comunicaciones está llevando conectividad a las zonas más remotas de Perú. Desde una flota de pesca costera hasta un poblado al que solo se puede acceder en avión, Axesat está entregando soluciones por satélite y cubertura 4G a zonas a las que antes era imposible llegar. El CEO de Axesat describe cómo, en asociación con SES Networks, la empresa puede aumentar el comercio y la conectividad en Perú.
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SES
Published By: SES     Published Date: Aug 01, 2019
La brecha digital está obstaculizando el uso del potencial de las regiones de pocos recursos en todo el mundo. Este artículo explora cómo una red 5G puede reducir drásticamente la brecha digital y mejorar las condiciones económicas en todo el mundo. Descubra cómo la tecnología satelital puede aumentar la conectividad en regiones de pocos recursos y tener un impacto positivo en la telemedicina, el empleo a distancia y las oportunidades de educación.
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SES
Published By: SES     Published Date: Aug 01, 2019
Descubra como uma empresa de comunicações está levando conectividade às áreas mais remotas do Peru. De uma frota de pesca offshore a uma vila acessível apenas por avião, a Axesat está levando soluções de satélite e cobertura de rede 4G a áreas que eram impossíveis de alcançar antes. O CEO da Axesat descreve como a empresa, em parceria com a SES Networks, consegue ampliar o comércio e a conectividade no Peru
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SES
Published By: Intel     Published Date: Nov 14, 2019
You can migrate live VMs between Intel processor-based servers but migration in a mixed CPU environment requires downtime and administrative hassle A study commissioned by Intel Corp. One of the greatest advantages of adopting a adopting a public, private, or hybrid cloud environment is being able to easily migrate the virtual machines that run your critical business applications—within the data center, across data centers, and between clouds. Routine hardware maintenance, data center expansion, server hardware upgrades, VM consolidation, and other events all require your IT staff to migrate VMs. For years, one powerful tool in your arsenal has been VMware vSphere® vMotion®, which can live migrate VMs from one host to another with zero downtime, provided the servers share the same underlying architecture. The EVC (Enhanced vMotion Compatibility) feature of vMotion makes it possible to live migrate virtual machines even between different generations of CPUs within a given architecture.
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Intel
Published By: BehavioSec     Published Date: Oct 04, 2019
Authentication is evolving from static one-time user action, to transparent and continuous ways of validating digital identities without imposing frustration on end users. Behavioral biometrics technologies invisibly and unobtrusively authenticate users by validating the manner in which they physically interact online. Behavioral biometrics technologies learn how individual users hold mobile devices in their hands and press their fingers on the touchscreen. On computers, the system learns how users type on keyboards and move their mouse and cursor. The BehavioSec solution gathers this behavioral data and analyzes it using advanced techniques, to ensure that the user is who you expect them to be.
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BehavioSec
Published By: Juniper Networks     Published Date: Sep 26, 2019
"This Ovum white paper is sponsored by Juniper Networks. It reveals that organisations need to update and upgrade their cybersecurity postures to defend themselves against today's threats. More than 80% of organisations in Asia are not protected against today's threats. Many of them depend on security investments made years ago, which cannot defend against new and emerging threats. The arrival of new technologies including cloud computing, the Internet of Things, mobility, bring your own device (BYOD), and social media have massively increased attack surfaces and expanded the threat landscape. Over the past two years, there has been a global infestation of ransomware attacks, which have wrought destruction across a growing number of businesses. Crypto-jacking, attacks on critical infrastructure, and data exfiltration are now commonly affecting businesses and consumers alike. The financial impact of these attacks is increasing rapidly and has already cost some organisations hundreds o
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Juniper Networks
Published By: Oracle     Published Date: Sep 05, 2019
In this guidebook, learn how modern retailers are using integrated hardware and software POS solutions to expand the range of their customer interactions. One thing is certain, hardware and software must work together to readily accommodate new consumer demands.
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Oracle
Published By: Oracle     Published Date: Sep 05, 2019
London-based international toy retailer Hamleys transitioned their stores to Oracle Retail Xstore Point-of-Service (POS) to empower their business users. In this guidebook, learn how the project team drove an accelerated program to go live at more than 15 stores, within eight months.
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Oracle
Published By: Oracle     Published Date: Sep 26, 2019
To the Marketer Who Goes Nonstop. You don’t try. You do. And when you get that feeling, some might call it a spark of genius, you know anything’s possible. At Oracle, we know greatness comes from great inspiration. Packed with powerful info, the Spark Series will get you up to speed on pivotal marketing trends – like advertising accountability – lightning fast. Think of it as a catalyst that will put your strategy into motion. Because if anyone’s going to stay one step ahead, it’s going to be you.
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Oracle
Published By: Oracle     Published Date: Sep 26, 2019
To the Marketer who goes non- stop. You don’t try. You do. And when you get that feeling, some might call it a spark of genius, you know anything’s possible. At Oracle, we know greatness comes from great inspiration. Packed with powerful info, the Spark Series will get you up to speed on pivotal marketing trends – like B2B content marketing – lightning fast. Think of it as a catalyst that will put your strategy into motion. Because if anyone’s going to stay one step ahead, it’s going to be you. Download this whitepaper to learn more.
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Oracle
Published By: Dell EMC     Published Date: Oct 30, 2019
Digital transformation is a strategic imperative to modernize technology in response to new business realities. Businesses increasingly view hybrid cloud as a critical component of this transformation to enable greater agility, efficiency, and productivity. IT organizations need the right technology approaches and partnerships to make their cloud transition as effective and successful as possible. Download this white paper sponsored by Dell Technologies and Intel® to learn more.
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Dell EMC
Published By: Dell EMC     Published Date: Oct 30, 2019
Midmarket firms face many of the same data center security risks as their enterprise counterparts with far fewer resources at their disposal to mitigate them. Downtime, data theft, and regulatory non-compliance all pose existential threats to these organizations and as they drive for continuous innovation and advantage in an increasingly competitive landscape, they must ensure valuable data and IT assets are secure, protected, and available at all times. How can midmarket organizations succeed in the face of these challenging market dynamics? This Research Insights report shows that the success organizations have enjoyed varies greatly, and further that organizations enjoying the greatest success demonstrate a clear organizational commitment to prioritizing security and operate fundamentally more secure data center environments. Download this report from Dell EMC and Intel® to learn more.
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Dell EMC
Published By: CloudHealth by VMware     Published Date: Aug 22, 2019
Regardless of whether your data resides on-premises, in the cloud, or a combination of both, you are vulnerable to security threats, data breaches, data loss, and more. Security is often cited as a concern for organizations who are migrating to the public cloud, but the belief that the public cloud is not secure is a myth. In fact, the leading public cloud service providers have built rigorous security capabilities to ensure that your applications, assets, and services are protected. Security in the public cloud is now becoming a driver for many organizations, but in a rapidly evolving multicloud environment, you must keep up with changes that might impact your security posture. This eBook outlines the three core recommendations for cloud security across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform.
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CloudHealth by VMware
Published By: CloudHealth by VMware     Published Date: Aug 22, 2019
Public clouds have fundamentally changed the way organizations build, operate, and manage applications. Security for applications in the cloud is composed of hundreds of configuration parameters and is vastly different from security in traditional data centers. According to Gartner, “Through 2020, at least 95% of cloud breaches will be due to customer misconfiguration, mismanaged credentials or insider theft, not cloud provider vulnerabilities”1. The uniqueness of cloud requires that security teams rethink classic security concepts and adopt approaches that address serverless, dynamic, and distributed cloud infrastructure. This includes rethinking security practices across asset management, compliance, change management, issue investigation, and incident response, as well as training and education. We interviewed several security experts and asked them how public cloud transformation has changed their cloud security and compliance responsibilities. In this e-book, we will share the top
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CloudHealth by VMware
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